Printer start rebooting in endless sequence, when connecting to Wifi network.

Suddenly my printer does following procedure:1) action taken: switch on with button => print start booting.2) somethimes message on display "incorrecte uitschakeling" (= Dutch), tanslated ' incorrect switch-off', plus text "use button to switch-off in order to avoid damage".3a) when not switched off, on the moment the printer is making contact with wifi modem, than suddenly the printer switched-off and starts rebooting.3b) when switch-off by button, the printer switched off normally. When the wifi modem is switched off, the printer starts up. and only via USB cable van you do a print.With the tool HP Configuration assist, I tried to re-program for connecting an other wifi modem.That was succesfull, but when this wifi modem is on, the same problem occurs again. ( note: both modems are working fine, not damaged). To exclude, reseting of de modems has also been done. Switching off/on the wifi on the printer will also not help or reset the printer.Reset action, as descibed in this forum, only helped bit, when the problem started, I could not stop the endless sequence of starting-up and rebooting. And this reset-action helped a bit. From my embedded firmware background on TV's: I expect that kind of code-partition has been damaged, related to this behaviour.Mechanics are OK, printer is not extreme used.Printer is 1,5 year in use without anny issue and accessed via Wifi. Can you help me?- Is it possible to reset the printer to real original factory settings? When useng the factory settings, still wifi settings remain in the printer.- Is it possible to re-flasch the printer via USB stick, when you support me on this? Best regards, Robin

Hi , I am glad to hear you now have a stable start up. I'd be happy to help you work towards a solution regarding the wireless issue. I would like to use wireless direct to eliminate the router as being a potential cause. HP wireless direct is a new feature that allows your Wi-Fi capable devices (for example: smart phones, tablets, or computers) to make a wireless network connection directly to your printer without using a wireless router or access point. - Source
On the front panel of the printer, please access the Wireless Menu and go to Wireless Direct, you can not turn this option us with or with out security, which ever you prefer. Keep in mind, I am not suggesting you use this option as solution, I am merely trying to identify the issue. Once you have the printers network enabled, you can connect your device to it and try printing/scanning. What I mean by connect your device is, open the available networks on your Mac and choose the network that represents your printer, the name will be some variation of the printer name. If this works, the issue must be related to the connection between the printer and the router, if it doesn't work I suspect the problem is with in the printers wireless radio or printer firmware. Please let me know and we can proceed from there.

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