Printer suddenty wont print Excel or Quickbooks but will print Word docs

Help!
My HP 6500 just decided to stop printing Excel, Quickbooks and Efax but WILL print Word documents and other files. When I hit "okay" ont he print menu the printer head goes back and forth but no ink comes out. Again, the weird thing is that Word docs are fine and print out.
I have downloaded the driver software twice and turned printer on and off and unplugged it from back of machine.
Help

Hi @Salsify,
Welcome to the HP Forums!
I see that your HP Deskjet 3050a will print an internet page but not any documents on Windows 7. I am sorry to hear this but happy to help!
How is the printer connected? Wireless or USB?
Are you able to make standalone copies with the printer? Copy Text or Mixed Documents.
In the meantime, I would recommend to try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Printer suddenty wont print Excel or Quickbooks but will print Word docs

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