Printer Utility says Stopped and failed even though it works other times

Question

I have the Photosmart C4599. All I did was get a new wireless router. I hooked it up and the printer sees it fine. I did the wireless test and it worked fine. I am on a Mac and the print and Fax under system prefrences sees it fine.
When I try and print from Word or PDF or whatever it acts like it about to print but in the utility it just says the job is stopped. When I try to resume it doesn't do anything and won't ever print. After clicking around many times I got it to say it failed. I have updated and reinstalled all drivers and set up. It knows it's there but just won't print.
Any suggestions? Thanks in advance

Answer 1

Delete and re-add the printer in the print queue:
- Sys Prefs, Print & Fax
- Select the printer in question and click the minus sign at the bottom of the list
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System.
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