Printer will not connect wireless WPA passphrase does not match.
My printer use to work wireless and now has stopped. The passphrase has not been changed, all other wireless computers, PS3 still work. I have re-entered the passphrase several times with same error. Diagnostics resulsts:
Attention The WPA security passphrase configured on your HP printer does not match your wireless router setting.
Solution 1 Run the wireless Setup Wizard to re-enter your wireless network WPA security passphrase.
DIAGNOSTICS RESULTS
>Wireless
- Wireless On PASS
- Wireless Working PASS
> Connectivity
- Connected Not run
- Disconnected count total 455
- Disconnected count (last Hour) 0
- Disconnected count ( last 24 hours) 0
> Network
- Network Name SSID found PASS
- other networks detected matching your networks name SSID NO
- Wireless networks detected 4
>Settings
- Printer Settings consistent with wireless router settings NOT RUN
- No filtering NOT RUN
- Channel NOT RUN
- Security FAIL
Current configuration
- Network Name (SSID) xxxxxxxx " the name given is correct"
- Hardware Address (MAC) xxxxxxxx
- ip address NOT APPLICABLE
- Configuration Source NOT APPLICABLE
-Communitcation Mode INFRASTRUCTURE
- Authentication Type WPA-PSK
- Encryption Automatic (AES or TKIP)
_ Internet Not applicable
I have tried several times to input the passphrase, i have reset defults on the modem, i have unpluged the modem. Nothing seems to work. Any ideas on how to fix this problem. Note: I am able to connect my computer straight to the printer wireless but unable to connect throught the modem. please help.....
the modem is a UBEE DDW366
Temporarily remove and disable all security on the router. Now try to connect to your unsecured SSID. Are you successful? If yes, go back and add WPA2-AES with your password and try to connect again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
Similar Messages
-
I am connected to time capsule via wi-fi but air port says not connected and disk utility does not see it. I had it connected via ethernet and it still did not see it. Then i disconncectd it from ethernet and did the Wi-fi connection and am able to post this message but air port still does not see it.
Disk Utility will not "see" the Time Capsule, so no need to waste any more time on that issue.
but air port still does not see it.
Not sure what you mean by "air port" here. -
For some reason...my hp printer had been connected and now it does not work... its only a year old..
hp photosmart eprint touch smart printer D110 SERIES IT SAYS OFFLINE PRINTER...IT IS NOT CONNECTED TO MY COMPUTER AND I DONT KNOW HOW TO DO IT.....WINDOWS XP
Download the user guide here and read how to connect it to your computer and install your printer.
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&contentType=Support...
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
Not connected to internet, iTunes does not recognize iPhone
I have the most recent version of iTunes. When I am not connected to the internet, I can not get iTunes to recognize either my iPhone or iTouch. When I plug my iphone in to iTunes, nothing. When I plug my kids iTouch into iTunes, nothing.
When I am connceted to the internet, iTunes recognizes the devices without issue.
Any thoughts or suggests would be greatly appreciated.try deleting these preference files
•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info -
I get wireless connection but my internet does not work on my ipad 2
I get wireless connection but my internet does not work on my ipad 2
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I updated my IPAD2 to ios 7 and now it will not connect wirelessly or recognize my blue tooth devices
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have an eMac which I want to connect to my home wireless network. My router is D-Link - 601 tech. 802.11n. My eMac is wireless ready but does not contain an airport card. Do I need a card and an airport station? What else?
You need the Airport card OR Airport Express but not both. Considering the age of your machine, I recommend Airport Express as you will find other uses for it whenever you replace the eMac.
To set up the AE, you do need OSX 10.4 or higher. -
Out of no where, will not connect wirelessly.
I just purchased a Windows 8 pc. However, I take such good care of my techie things I still have an old Toshiba laptop about 8 years old, maybe a little less that runs just great, it's just the technolgy was getting a little behind. It's the old style "tablet" that has the swivel screen and was considered "heavy" accord to our standards today.
The Toshiba Satellite (circa 2005) laptop is an XP with all the updates and service packs. I keep it lean and clean with Advanced System Care, have for months with no problem. It was always used to connect wirelessly.
About the middle of February I switced from Verizon slow DSL to Comcast because we have no other choice for a faster speed. No FIOS. But, I've come back a full 180 to Verizon. However I did get a new modem, the latest advances. It's a D-Link ADSL2+ (DSL2750B) Supposed to run 3 to 6 times faster than the old Verizon modem I had. When I first connected to the DSL I turned this laptop on, connected wirelessly and it was there great going! I was even hitting almost the top speed I am provisioned for wireless. The modem is only 2 feet away but still. I turned if off, turned my attention back to the new Windows 8 machine for a day couple of days
Then I wanted to go back and check the Toshiba XP and revel in it's great performance on this new modem .... drat!! It detects all local stations, even of course mine, but when I try to connect it tries but fails and jumps to a neighbors DSL. I can however connect with the Ethernet cord.
I've been using this Toshiba Tablet for months with a USB wireless adapter just fine that a friend gave me. In fact either the internal wireless adapter and the USB worked with not a problem but tests seemed to show his gift of the adapter was a little faster, so I use it exclusively.
So neither wireless adapter, internal or USB will connect to my modem. I even tried pressing the WPS button on the modem, the one that's lets someone near log on without a password.
So there it is. Can anyone have a clue why this worked at the first and now won't? Also, all other pc's, including a netbook with XP and a new small android tablet are connecting no problem. It's the Toshiba laptop alone that for some reason ...
out of no where, will not connect wirelessly. Is there an easy fix than uninstalling drivers? But why would both adapters get a corrupted driver at the same time? I hope there is help here. Thanks so much for reading this and consdering my situation. Jack ":-DSince the computer can connect with the neighbor's router, I don't think there is a problem with wireless connection on the computer. So it has to be some configuration or settings problem with the new modem. I would check the encryption of the new modem. If the computer can see the modem, but not connect, my thinking is that the encryption is blocking the connection. Temporarily disable the encryption on the new modem and see if that makes a difference. If it doesn't, you may want to check the advanced settings on the modem and compare the IP settings on the computers that work versus the one that doesn't.
-
Netctl fails to connect to a wireless network and does not give detail
If I try to connect to a wireless network (WEP, DHCP) using netctl I get "Jon for netctl@wlp2s0\x2dnetworkname.service failed." and two commands (journalctl -xn and systemctl status ...) that should give details about the error.
However, both of them give the following lines:
oct 05 14:44:25 laptop network[422]: Starting network profile 'wlp2s0-networkname'...
oct 05 14:44:30 laptop network[422]: Failed to bring the network up for profile 'wlp2s0-networkname'
oct 05 14:44:30 laptop systemd[1]: netctl@wlp2s0\x2dnetworkname.service: main process exited, code=exited, status=1/FAILURE
oct 05 14:44:30 laptop systemd[1]: Failed to start Networking for netctl profile wlp2s0-networkname.
oct 05 14:44:30 laptop systemd[1]: Unit netctl@wlp2s0\x2dnetworkname.service entered failed state.
Just one line saying that it was trying to connect and four lines repeating the same thing (connecting failed), but it does not give any detail at all.
The netctl profile is:
Interface=wlp2s0
Connection=wireless
Security=wep
ESSID=networkname
IP=dhcp
Key=\"hex-password
Last edited by eduardosm (2014-10-05 14:01:02)MoonSwan wrote:Either this Key=\"hex-password was a typo when you cut & pasted that code or your issue is that you need a closing " symbol. So your line should read: Key=\"hex-password".
If you look at the netctl.profile man page, it explains some special quoting rules at the end. The literal double-quote (or escaped double-quote) actually just results in a non-quoted string when passed from netctl to the underlying supporting software. This is apparently necessary if the WEP key is in hexadecimal. -
Had my ipod locked and put it on charger, now it will not even turn on and does not even register connected to the puter? Any ideas???
You just need to reset the ipod by holding down the sleep button and home button for ipod touch or the menu and centre button on others for about 10 seconds
-
Hello, we have a Mac and an ipad, the Mac is working and wifi is on and the ipad's wifi is on too, but Ipad Safari can not open the page because it could not connect to the server, does any one know that?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Officejet 7310xi All in One Printer no longer connects wirelessly
Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
The printer does no show up while searching for it wirelessly where it had previously.
In the past it would say that the printer (HP Series 7300) was offline. I would remove the device through the control panel and search again. A printer would be found as HP Series 7300 (Copy 1) . A "ghost" of the original would remain as an offline device. I would default to the new printer icon, Copy 1, and it would work. This happened over the course of a year without any problems.
Now nothing is working. The printer can't be found by my network. I tried downloading drivers, etc. from HP but they either can't download or stop during installation. I don't know if an Windows 8.1 update affected it.
Although the printer has a built in network set up option, it has no installation wizard. I can't find a way to activate the wireless feature/icon. There is no I.P. address either.
I feel like a monkey pulling levers for a banana! I appreciate your help.Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP. -
Pointing out a bug with Z10 not connecting wirelessly to BBLink
After troubleshooting the following problem - BBLink does not recognize the Z10 wirelessly even though it is recognized by every thing else on the router's netowrk - I have discovered:
(1) it works the first time you connect the phone wirelessly with BBLink
(2) It does not connect to BBLink through wireless from then on.
(3) The ONLY way (I tested everything I could think of or look up in the forums*) to establish the connection again is to do a battery pull.
(4) Then the next time you try to establish a wireless connection to BBLink it does not connect (back to point 2 ...)
*I tried:
Rebooting computer
Rebooting phone
Rebooting wi-fi router
Restarting BBLink
Re-install / repair existing installation of BBLink
Removing my Z10 from BBLink and setting it up from scratch
Activating / deactivating / reactivating all options in BBLink
Changing every "Setting" and option on the Z10 in regardes to wi-fi connections and applications using wi-fi to connect to my computer (they all work properly; i.e. I can use wireless to access folders on my computer, as setup using BBLink)
Uninstalling BBLink (and using a third-party program to scrub all files and registry entries)
Clean install of BBlinkAre you saying that 802.11g cards were the first to support WPA?
Some disambiguation is needed. Speed is not the issue here, but WPA compatibility. I'm in the same boat. However, for about 6 months, my TiBook w/Original Airport Card did indeed connect using WPA (at 802.11b on a "b/g" network)...but no longer...others on these boards have had the same experience.
My expanded comments are in this thread: <http://discussions.apple.com/message.jspa?messageID=12466697#12466697>
Message was edited by: Scott in Boston -
Wireless Works, Ethernet Does Not Work WRTP54G
My WRTP54G works great via wireless, but the ethernet does not connect to either my Mac (10.5.3) or my Windows XP machine. The Mac is the primary computer connected to our home network and is right next to the router, so it seems dumb to have to connect the Mac and the router via wireless. I am hoping for a faster connection for the Mac to the internet via ethernet
The WRTP54G has firmware version 1.00.62 loaded on it, although I am not certain how to upgrade the firmware to at least 1.00.9 (seems that any later firmware causes problems with Macs)
I noticed that the Wireless Firmware Version (Status - Wireless) is 1.6.0.24. Not sure if that matters.
I have attempted to use three different CAT5 cables between the Mac/Win and the router, so I believe bad cabling is ruled out. My Win machine's ethernet works perfect at work, so I believe ethernet hardware on both can be ruled out.
I have tried to reset the router to factory default -- no dice. Any thoughts, anybody?As a follow-up to provide additional symptoms:
I also have an XBox 360 and a Mac Book connected wireless. I have not attempted to connect those devices via ethernet.
I also have Vonage; there is no disruption in service there -- that wired connection seems to be working fine.
I am also experiencing that each device connected via wireless, except the Win XP machine, will randomly lose wireless connectivity. The SSID broadcast is disabled and I have not enabled WEP. Not sure if that matters. Client lease time is set to 9999, not the default 0 for one day.
When I plug the Mac or the Win machine to the router's ethernet ports (any one of the four), the router's ethernet lights do not light up. Is it possible the ethernet components are fried?
I purchased the router two years ago when I enabled the Vonage service.
Thanks to anyone who can help. -
I have a hp m175nw printer. the email prints from my iphone, but the picture does not
m175nw printer. the email prints from my iphone, but the picture does not
This question was solved.
View Solution.If the DPI(dots per inch) is under 100, the printer will not print the picture because it would be too low in quality. Pull the picture up on the computer, right click on it and click on properties, Check out the horizontal and vertical DPI and see if both of those numbers are least 100. Have you tried to connect the iPhone to the same network as the printer and try to AirPrint the pic? The AirPrint route does not have the same DPI requirements as the ePrint .
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?
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