Printer will not connect wirelessly / HP installer network ui plugin has stopped
I have tried uninstalling and reinstalling my Photosmart software multiple times in an effort to connect the printer to my wireless network (WEP). Each time I try, the software installs but will not allow me to connect the printer to my wireless network. I've installed with my firewall off and on, but nothing works.
I continue to get an error that says "HP Installer Network UI Plugin has stopped". It will connect via USB cable, but that's not what I'm hoping to do.
Advice? Questions?
Hi there @csm25
Welcome to the HP forums!
After noticing your post about the error "HP Installer Network UI Plugin has stopped" you are seeing when attempting to install your Photosmart B209a model wireless, I searched the community to see what I could find. I came up with the following link and troubleshooting steps from the user SAbboushi , that seemed to resolve the problem.
Click here to see the steps: Cannot complete install of networked C6350
I hope that helps, let me know what the outcome is!
R a i n b o w 7000I work on behalf of HP
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Similar Messages
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Printer will not connect wireless WPA passphrase does not match.
My printer use to work wireless and now has stopped. The passphrase has not been changed, all other wireless computers, PS3 still work. I have re-entered the passphrase several times with same error. Diagnostics resulsts:
Attention The WPA security passphrase configured on your HP printer does not match your wireless router setting.
Solution 1 Run the wireless Setup Wizard to re-enter your wireless network WPA security passphrase.
DIAGNOSTICS RESULTS
>Wireless
- Wireless On PASS
- Wireless Working PASS
> Connectivity
- Connected Not run
- Disconnected count total 455
- Disconnected count (last Hour) 0
- Disconnected count ( last 24 hours) 0
> Network
- Network Name SSID found PASS
- other networks detected matching your networks name SSID NO
- Wireless networks detected 4
>Settings
- Printer Settings consistent with wireless router settings NOT RUN
- No filtering NOT RUN
- Channel NOT RUN
- Security FAIL
Current configuration
- Network Name (SSID) xxxxxxxx " the name given is correct"
- Hardware Address (MAC) xxxxxxxx
- ip address NOT APPLICABLE
- Configuration Source NOT APPLICABLE
-Communitcation Mode INFRASTRUCTURE
- Authentication Type WPA-PSK
- Encryption Automatic (AES or TKIP)
_ Internet Not applicable
I have tried several times to input the passphrase, i have reset defults on the modem, i have unpluged the modem. Nothing seems to work. Any ideas on how to fix this problem. Note: I am able to connect my computer straight to the printer wireless but unable to connect throught the modem. please help.....
the modem is a UBEE DDW366Temporarily remove and disable all security on the router. Now try to connect to your unsecured SSID. Are you successful? If yes, go back and add WPA2-AES with your password and try to connect again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
I am really hoping that someone can help me resolve a serious issue with a new printer.
I have tried every diagnostic tool including the HP print & scan doctor and my printer still doesn't seem to connect to my laptop or print.
Although it does print test pages and reports and it also prints directly from my Android phone.
I purchased the printer from ebay and the printer installtion/driver disc was not included. The printer connected to my Sky network immediately, the blue light/dot was solid and it stated on the printer's display 'Connected - and the IP address/MAC details etc'..........
However, when I try to print from my laptop, it won't print - no error message, nothing so I can't figure out what the problem is.
I went to the HP website and d/loaded the driver for my operating system [Windows Vista 32 bit] and when that failed I tried the Basic HP printer driver and that failed also. I then un-installed and reinstalled the drivers & associated software again and also tried the 'add printer wizard' in Windows.
As a last resort, I disabled my firewall and anti-virus software [temporarily] to ensure that was not preventing my laptop from recognising the printer still no joy!
I have tried every workaround I can think of [and I am not particularly computer proficient] and I am truly out of options and ideas of how to get this to work. When I have finished installting the drivers sometimes a dialoge box pops up on the bottom right hand corner [where the icons are] saying 'HP Photosmart ready to use' but I go to print a document either microsoft word or directly from the internet and it still will not print.
This is getting extremely frustrating and annoying. I have spent hour upon hour trying everything I can think of, but it still won't work.
Please help find a solution. Thank you.Hello flammingstar,
Thank you for the information. At this point because the print will print from your Android phone, scans, and copies. This shows that the printer itself is not the issue.
The error messages 0x0000643 and 0x0000057, when do you get these errors? Are they on the printer, or the computer?
I would suggest trying to stop, and start the printer spooler. Please follow the steps below.
1. Click Start
2. Type "services" (without quotes) in the search field
3. Open Services
4. At bottom of the page click "Extended View"
5. Click in a service in the list,
6. Press the letter "P" on your keyboard
7. Search for Print Spooler
8. Right-click on it, and choose Properties
9. Select Automatic in the drop down box
10. In that Properties window you will see buttons for Start, and Stop, please click on Stop, and then click on Start.
Try printing again from your computer. Are you able to print a full page?
Looking forward to your response.
I worked on behalf of HP -
Printer will not connect wirelessly or otherwise
I have uninstalled, reinstalled the programs and stuff. I have tried connecting with a usb, I have tried to connect wirelessly. I have tried everything the "HELP" says to try and it all says that my printer should work ((which it doesn't)). When I try to connect wirelessly, it says it cannot find my network, even though I am on the network as I do this online. When I try to connect via usb, it says that i need to connect my printer with a usb. I DID!! IT IS!!! IDK what else I am supposed to do. When I try to print a test page from my Notepad program the printer shows up and it says ready, then when I click print a screen pops up and says "Unable to comunicate with printer. Make sure it is connected." Then the "HELP" says to download the install wizard(for the upteenth time) which doesn't help at all.
I had this printer working fine over my wireless connection at one time. Then I had to change my internet provider and switched to a moden/router set up. Now nothing I do seems to make it work anymore.
Any REAL HELP would be most appreciated. I am about to rip my hair out.Hi,
Please try:
(a) Install software and driver, ONLY connect printer to USB port when required.
(b) Test run the printer,
(c) After happy with it, run installation again but this time CONVERT from USB to wireless.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Hi
I just got new router and had to reset my network settings on IPad. Since then, my ipad will connect onto the main home network but will not attach to my extension booster (netgear) which is linked to the home network. It will also not attach to networks outside my home that it has previously worked with. i have reset the settings again, powered off and on again, updated to the latest IOS update, but nothing is working. Please help, as I can only use wifi in a few rooms in my house and i do not have 3G on my my ipad.Did you try forgetting the network and starting all over again?
Settings>WiFi>Network Name>Tap the blue arrow>Forget this Network. Restart your iPad and then try joining again.
Try rebooting your router. Even though everything else may be connecting to your Network, it might help with the iPad. Unplug the router for about 30 seconds and then plug it in again.
Reset Network settings on the iPad?
Settings>>General>Reset>Reset Network Settings. You will have to start all over again, Tap WiFi in the settings, find your network and enter the password. -
My hp c4599 printer will not connect to my wireless network
My hp c4599 printer will not connect to my wireless network or show up on my computer during the installation even though it is usb connected. But it managed to create its own network where i can print wirelessly by selecting it sort of like bluetooth… I have installed different softwares from the hp website and looked at so many different forums but i cant find the answer. I have reset the printer and wireless network and god knows whatelse. I can also print fine through the usb cable, it just will not connect to my wireless network. I am going crazy P.S. once upon a time it was connected to my wireless network but i cant remember what happened.
So can someone please help and please dont be too technicalHi ..
Try these support articles ..
OS X: Connecting a Wi-Fi printer to your Wi-Fi network
Mac Basics: Printing in OS X -
I updated my IPAD2 to ios 7 and now it will not connect wirelessly or recognize my blue tooth devices
Some things to try first:
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2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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4. Go into your router security settings and change from WEP to WPA with AES.
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• Launch Settings app
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• In the window that opens, tap on the Renew Lease button
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I just bought a used i book g3 it will not connect to my wifi network, I bought two of them actually one is a g4 other g3, the g4 connects fine, but the g3 not so much. If anyone would have the answer on how to fix it or run a test on it.
Make sure your network has 802.11b activated. The G3 only supports the "B" wireless networking protocol. Modern networking is "G".
-
Out of no where, will not connect wirelessly.
I just purchased a Windows 8 pc. However, I take such good care of my techie things I still have an old Toshiba laptop about 8 years old, maybe a little less that runs just great, it's just the technolgy was getting a little behind. It's the old style "tablet" that has the swivel screen and was considered "heavy" accord to our standards today.
The Toshiba Satellite (circa 2005) laptop is an XP with all the updates and service packs. I keep it lean and clean with Advanced System Care, have for months with no problem. It was always used to connect wirelessly.
About the middle of February I switced from Verizon slow DSL to Comcast because we have no other choice for a faster speed. No FIOS. But, I've come back a full 180 to Verizon. However I did get a new modem, the latest advances. It's a D-Link ADSL2+ (DSL2750B) Supposed to run 3 to 6 times faster than the old Verizon modem I had. When I first connected to the DSL I turned this laptop on, connected wirelessly and it was there great going! I was even hitting almost the top speed I am provisioned for wireless. The modem is only 2 feet away but still. I turned if off, turned my attention back to the new Windows 8 machine for a day couple of days
Then I wanted to go back and check the Toshiba XP and revel in it's great performance on this new modem .... drat!! It detects all local stations, even of course mine, but when I try to connect it tries but fails and jumps to a neighbors DSL. I can however connect with the Ethernet cord.
I've been using this Toshiba Tablet for months with a USB wireless adapter just fine that a friend gave me. In fact either the internal wireless adapter and the USB worked with not a problem but tests seemed to show his gift of the adapter was a little faster, so I use it exclusively.
So neither wireless adapter, internal or USB will connect to my modem. I even tried pressing the WPS button on the modem, the one that's lets someone near log on without a password.
So there it is. Can anyone have a clue why this worked at the first and now won't? Also, all other pc's, including a netbook with XP and a new small android tablet are connecting no problem. It's the Toshiba laptop alone that for some reason ...
out of no where, will not connect wirelessly. Is there an easy fix than uninstalling drivers? But why would both adapters get a corrupted driver at the same time? I hope there is help here. Thanks so much for reading this and consdering my situation. Jack ":-DSince the computer can connect with the neighbor's router, I don't think there is a problem with wireless connection on the computer. So it has to be some configuration or settings problem with the new modem. I would check the encryption of the new modem. If the computer can see the modem, but not connect, my thinking is that the encryption is blocking the connection. Temporarily disable the encryption on the new modem and see if that makes a difference. If it doesn't, you may want to check the advanced settings on the modem and compare the IP settings on the computers that work versus the one that doesn't.
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After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.
When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.
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Recently purchased iPad Mini. Downloaded iOS 6.0.1. Could not get it to connect to Home WiFi using Linksys G Router. Have another Wifi Network in Home (CenturyLink provided it as a DSL/Router combo). Would not connect (nor would my iPhone 4s or my wife's iPhone 4) until I accessed the router's setting and changed to broadcast on Channel 6 and then IPad connected. I suspect the only reason the iPhone were still connected to the Linksys network is that they were before I "upgraded to iOS 6. Even after 6.0.2 the iPad and both iPhones will not connect to some home networks (its random) although thye will connect to public networks e.g. McDonald's, Panera, etc.
Recently purchased iPad Mini. Downloaded iOS 6.0.1. Could not get it to connect to Home WiFi using Linksys G Router. Have another Wifi Network in Home (CenturyLink provided it as a DSL/Router combo). Would not connect (nor would my iPhone 4s or my wife's iPhone 4) until I accessed the router's setting and changed to broadcast on Channel 6 and then IPad connected. I suspect the only reason the iPhone were still connected to the Linksys network is that they were before I "upgraded to iOS 6. Even after 6.0.2 the iPad and both iPhones will not connect to some home networks (its random) although thye will connect to public networks e.g. McDonald's, Panera, etc.
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I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
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My iPod touch 5th generation will not connect to secure WiFi networks.
My 5th gen iPod touch will not connect to Secure wifi networks. It always says incorrect passcode. I have checked the passcode over and over again and I am sure it's correct. it's not just happening with my home network, also at work it never works. It is fine connecting to unsecure networks though. please help me.
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iphone will not connect to the airport network since I added a security password. The ipad connected immediately. Is there a setting on the phone that I need to change?
Answered this question with a reply from "how does an iphone forget a network" response
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Printer will not connect to wireless network
I have followed all the troubleshooting ideas, but still keep getting the following message... "This computer appears to have a working internet connection, but cannot find "Deskjet 2540 series [CA8F2C]._ipp_tcp.local." You many have typed the address incorrectly." Does anyone have any ideas what to do to fix this problem?
Hi , Welcome to the HP Forums! I see that your HP Deskjet 2540 will not connect to your wireless network on Mac OS X 10.7. I am happy to help! Please try the steps within the following guides: 'Printer Offline' or 'Printer Not Responding' Message (OS X).Printer Does Not Maintain Wireless Connection.How to troubleshoot Wi-Fi connectivity in OS X Lion or earlier. Hope these guides are helpful, and have a nice day! “Please click the Thumbs up icon below to thank me for responding.”
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