Printer will not feed envelopes

I have a HP Deskjet F4180 All in One printer and am having trouble getting it to feed envelopes. I've tried Monarch sized envelopes and No. 10 size envelopes and the printer will not pick them up from the feed tray. I've tried pushing them further into the printer and when it does pick them up the end of the envelope stops before it is under the printer head and I have to use the resume button to clear the envelope out of the printer. It seems like the end of the envelope just reaches the feeder wheels but is never engaged by them. The printer will feed a regular 8.5 x 11 inch sheet of paper just fine and will even print the address out on these sheets. It just will not feed the envelopes. I've tried to feed the envelopes from on top of paper in the feed tray and feeding the envelope separetly with no paper in the tray. Nothing seem to work. This problem has come up suddenly. I was able to print envelopes last week. Now it has stopped feeding them entirely. Any suggestions would be appreciated. The printer is less than 2 years old and sees very light service. .
I am running a Gateway computer with Windows Vista Home Premium

My F4180 hp desk jet printer will not feed envelopes.

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Hello @99stonemo99,
Welcome to the HP forums.
I understand that your Photosmart C309 is not feeding paper.
I would like to help.
It sounds like you have done all the trouble shooting.
Please review the following document for any missed steps.
HP Photosmart Premium Fax (C309a and C309c) All-in-One Printers - 'Out of Paper' Error Message and t...
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The Photosmart family of printers is currently being switched over to the ENVY family.
The new printers are also eligible for the Instant Ink program.
There are about fourteen printers.
Eleven that you can click on to bring up the user manual.
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Aardvark1
I work on behalf of HP
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hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
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remember ==▼
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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C310A WILL NOT FEED PAPER. PRINTER CLICKS. If IT PUSH PAPER IN BY HAND, IT WILL PRINT, BUT NOT AUT

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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I would take a reconditioned product over a new replacement any day. The reconditioned product has been verified to have a problem, taken apart by a technician, verified the defective part, replaced defective part (which will never fail again) and put back together and tested more extensively than a new unit. New unit... put together by an assembly person, press self test and ship it out.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Printer will not feed envelopes

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