Printer will not shut down

Tried to shut down my Photosmart C7280 printer to clear a paper jamb. Printer prepared itself for shut down, but never completed the process. Screen says "shutting down"  Has been that way for 5 hours. Pressing on/off button does nothing. It no longer communicates with the computer. Manual says that unplugging printer without shutting it down first can damage the printed. The Help pages make no mention of this type of problem. Where do I go from here to get the printer to shut down or to stop trying to shut down?

having the same problem, did you ever get a resolution?

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    Message was edited by: Deepsees
    Message was edited by: Deepsees

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    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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