Printer will not stay connected to network

The printer will no longer stay connected to the network. If we turn the printer off and back on again it will print but shorly after it says "The printer is not connected. Again, turning it off and back on again will allow it to connect. Tried uninstalling it and reinstalling, did not make a difference. The firmware is the latest and all drivers are up to date.
Solution?? I have two kids in college and this is becoming very frustrating.
Thank you,
Joanie

Hi @jraitt , I would very much like to help you with your 6500a plus.
Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Printer Does Not Maintain Wireless Connection.
As a work around, if the issue persists, you could connect an Ethernet cable from the printer to the router. This will disable the wireless in the printer and possibly allow a more stable connection. If however you connect an Ethernet cable and the issue persists, we will then know the issue is not the printer at all and is the router.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

Ipod touch will not stay connected to network after trying to use scrabble

I had a new ipod touch and purchased the scrabble app from EA games. I could not log into facebook to load my games onto the app on my touch. The ipod would send me to my home page and disconnect me from the internet. Eventually my ipod would not connect to the network at all. I called Apple and they determined that the ipod was faulty and sent me a new one. Upon receiving the new ipod I downloaded and tried to use Scrabble again not thinking that the problem was the Scrabble app from the get go. Now again my ipod will not stay connected to the network. I have deleted the Scrabble app and reset my network settings and still nothing. It will occasionally connect but I cannot do anything with the ipod. However, it will work when plugged into my computer. I have contacted EA Games with the problem and they have "escalated my issue to their expert team", but I have yet to hear anything back from them. Anyone else having similar issues and know how to resolve this?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

HP 3054 Wireless Printer WIll Not Stay Connected -

I have had an HP 3054 wireless printer for the last few years. During this time I had minimal setup issues with the printer. Last month I moved out of state and have had constant issues.
Most recently I have been able to "see" the network when setting up the printer but it would not connect. I have a UBEE modem router and both a PC with Windows 7 (64 bit) and a MacBook Air with Mac OS 10.7.5
After HOURS (and I mean like 12 hours in total) of playing around on looking on these boards I somehow got it connected to both wireless yesterday. Last night we had a storm, the power went out and thus my printer was offline and would not reconnect to the network again.
I am not very technical, but I had tried to do a "static lease" yesterday which I thought would keep it from changing the IP if something like that were to happen?
I have no idea exactly what I did, but it looks like I was able to reconnect this morn by reinstalling the software and changing the control channel on the wireless router. I NEVER had to do this with my old qwest router.
Can someone tell me if I am better off just getting a new printer? This is a real hassle and annoying is an understatement.
I need a much more permanent solution to this issue.
Thank you for your time and help!

Hello JRYREX,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you were able to get the printer back on the network. I would like to offer a link that will assist you in the future if this issues happens again. Please click on the following link for when the Printer Does Not Maintain Wireless Connection.
If you are interested in purchasing another printer, I suggest that you consider a model that has the Wireless set up wizard on the front panel of the printer. Officejet models has this option.
If you have any other questions of concerns, please feel free to write me back at any time.
I hope you have a Great Thursday.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp envy 110 will not stay connected to network

I use an HP Envy 110 connected by a home wifi network, I am constantly having to add a new printer due to the origional not being available. I do have multiple computers accessing the printer on the same home network.

Hi,
Please review the following topic and let me know if it helps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
Setting a static IP can often times resolve this issue
I was an HP employee
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

My printer will not stay on the network

I have a HP 5520. My Mac do cannot see the printers.

See this HP support article. Not all of the steps are applicable, and there may be a more relevant article for your model.

Under Yosemite iMac will not stay connected to ethernet network

Mac OS X 10.10.1
When attached to Netgear Prosafe gigabit unmanaged switch (circa 2007) iMac Retina, Mac Pro, Macbook Pro will not stay connected to Apple Airport managed ethernet LAN. With Sys Prefs Network panel open I can watch the ethernet connect and disconnect on a periodic basis (about every 15 secs!). When same machines are connected to ethernet ports on the Airport itself, connections are steady and permanent. I suspect incompatibility with networking protocol used by Netgear but assuming their protocol is standard the incompatibility must be in Yosemite. Did NOT have this problem under Mavericks with any of my machines.
Is my only alternative to order a new gigabit switch? If so, have protocols changed in the intervening 6 years such that Yosemite is not compatible with older switches?

Well, my 6 year old netgear gigabit switch must have been partially failing because when I replaced it with the current model (same specs, same model name, but sold as an updated model??) things are now going fine. Getting gigabit network speeds on all computers and 100% reliable connection. Guess it was just a coincidence that my Yosemite update and the switch failure occurred at the same time.

My Macbook will not stay connected to the internet, while my Dell computer works fine. Why? What can I do?

My sister and I both have Macbook Pros that will not stay connected to our internet (wifi). Our dell computers and HP computers in the household work great- but both of the Macs do not stay connected, and often say "you are not connected to the internet". I have saved our wifi name to the computer so it is registered as our home network- but it still will not work fast or stay connected for long periods of time. Is there a setting I need to change, or anything I can do? Very disappointed with how the Mac works with our wifi.

Mac's will have trouble connecting to WEP Encrpyted and/or "hidden" / "invisible " networks.
OpenWEP (insecure) or WPA2(AES) is the only secure standard.
..WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots
Also make sure the date and time are current and updating to Apple's servers for your location in System Preferneces > Date and Time. Then reboot and reconnect.
If your still having trouble after this, take both machines back to the store for a free evaluation.

IPad 3 and iPhone 5 will not stay connected to wifi although I am close to router and have strong signal

iPad 3 and iPhone 5 will not stay connected to wifi although I am close to router and have strong signal. I have to keep joining the network or restarting devices or forgetting network and rejoining it. As a side note my 1st gen iPhone which I upgraded to iPhone 5 yesterday always stayed connected!

The steps to try would be to:
1. Restore the iPhone to Factory.
2. If that does not solve the problem replace the iPhone.
If Verizon is offering to replace the iPhone for free under warranty I would go with that option.

WRT54G v.5 will not stay connected to new laptop/Windows 7 Premium

WRT54G v.5 will not stay connected to new laptop/Windows 7 Premium. It continuously runs through a cycle of detecting, connecting, losing connection; detecting, connecting, losing connection, etc. A the router runs through this cycle, basically acting as if I have disconnected then reconnected to power to reset it, it disrupts my Internet connection to both my wired iMac and other, wireless desktop upstairs. Paid for Linksys support today and through remote access he set up a new network on my desktop (iMac). After he finished, the problem still existed. When I told him the problem hadn't been fixed, he told me just wait for an hour or so and it should work itself out. It, of course, did not work itself out. Any ideas out there?
Solved!
Go to Solution.

Never mind-I seem to have fixed the problem with a simple firmware upgrade. Funny how the Linksys support technician didn't think to ask what version of the router I have or suggest that I should try upgrading the firmware first. He was, however, quite good at trying to upsell me to a new router instead of trying to help me fix the problem I was having. Makes me want to go buy Netgear next time, thank you very much!

Wifi will not stay connected after Lion upgrade - help?

I upgraded to Lion last week on my iMac and now my computer will not stay connected to wifi... it is fine if I restart my computer, but then it looses its connection, settings when it goes in to screen saver mode - very frustrating, please help!

This has been well discussed on another thread here: https://discussions.apple.com/thread/3191630?start=2055&tstart=0
(There appear to be no moderators on these forums to make sure that new threads with the same topic don't get linked to a parent !?)
Anyway... The issues appear for many to be related to a specific Airport card type & firmware version.
I've had constant disconnect problems with my Mini since upgrading to Lion.
My Airport card specs are:
Card Type:                              AirPort Extreme (0x168C, 0x86)
Firmware Version:                    Atheros 5424: 2.1.14.9
Connecting to my Time Capsule distributing on:
        PHY Mode:          802.11a
The Atheros firmware version appears to be the issue depending on certain wifi network conditions.
After some playing about today I think I've managed to force my Mini to connect on a better frequency, without having to roll back the firmware to the Snow Leopard version or mess with the Mini Airport card settings (via Terminal) by changing some settings in my router (Time Capsule).
These are the changes I made:
Airport Utility > Wireless > Wireless Options
Set Radio Mode to 802.11 a/n - b/g instead of 802.11 a/n - b/g/n (Automatic)
Set 2.4 GHz Channel to 13 instead of Automatic
Set 5GHz Channel to 48 instead of Automatic
My Mini now connects on:
PHY Mode:          802.11g
Signal / Noise:          -64 dBm / -96 dBm
Transmit Rate:          54
instead of previously
PHY Mode:          802.11a
Signal / Noise: -73 dBm / -96 dBm
Transmit Rate: 36
This appears now to be stable (no drops in the last 4 hours). It's a low transmit rate still, but better than before.
The iMac is still connecting on
PHY Mode:          802.11n
Signal / Noise:          -69 dBm / -88 dBm
Transmit Rate:          216
and all is right with the world (hopefully for the long term)

My iphone 4s and my ipad both will not stay connected to wifi since the latest update ios.6

my iphone will not stay connected to wifi since the ios 6.0 update

Hello DickChris,
The following article provides some useful troubleshooting steps and information that can help establish and stabilize Wi-Fi connections on your iPad.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen

Will not stay connected to my home wi-fi

My iPhone will not stay connected to my Airport Express. My iMac and PB have no problem. Where I live I do not get any other wi-fi signals.
In the morning my phone connects...I check my mail and check a few web sites. No problem for about 5 minutes or so then I loose the connection and it switches to AT&T's Edge service. The phone will re-connect when I go to setting>wi-fi But it only stays connected for 30 seconds or so. It will say "unable to connect" and I do renew the lease.
This has been happening for about 3 weeks now.

Have you tried deleting the saved wireless network settings for this network from your iPhone followed by reconnecting to the network?
If not, on your iPhone go to Settings > Wi-Fi.
Select the right facing arrow in a blue circle icon to the right of the name of the network.
At the top, select Forget this Network.
This will delete the network and network settings from your iPhone.
Follow this by selecting and reconnecting to the network.

My ipad will not stay connect to the internet?

My ipad will not stay connect to thier internet. I have to turn ipad off and back on then it will connect for a short time them I have to turn it off and back on to reconnect?

1. Turn router off for 30 seconds and on again, this will refresh the IP address of your iPad
2. Reset network settings: Settings>General>Reset>Reset Network Settings
3. Try adding your SSID and Password manually
Settings>Wi-Fi>Other...>Other Network

HT1695 My iphone 5 will not stay connected to wifi anywhere. I cant get it to connect at all. What can I do to get this fixed?

My iphone 5 will not stay connected to wifi anywhere. I cant get it to connect at all. What can I do to get this fixed?

does this only happen at your home network or with multiple networks?
have you tried everything here? http://support.apple.com/kb/ts1398

TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

Printer will not stay connected to network

Similar Messages

Maybe you are looking for