Printer won't connect via USB
Bought a brand new iMac, and have a Brother HL 2230 printer only 1 year old. I installed the lastest driver from Brother website...had printer connected and working. It wouldn't stay online though when computer went to sleep etc...so i had to keep resetting the printer or unplugging and plugging the USB back in. Now the printer was offline and nothing would work. Deleted the printer and now i can't get anything to connect. Computer doesn't recognize at all when USB is plugged in...printer has been reset multiple times, re-installed the drivers, deleted other items from other support suggestions, reset the printer settings and computer...still don't get anything. Completely out of ideas and don't want to buy a new printer!!
Hi there @Milliecat, welcome to the forums
I read through your post about the troubles you are having with connecting your printer to your Windows Vista PC, via USB connection.
I am looking for some more information from you, to help me better research the issue and determine which troubleshooting steps I should recommend for your issue specifically.
1. Do you have the Deskjet 2540 or a different model of printer?
How Do I Find My Model Number?
2. When you run the installation disk or download, what exactly are the errors or issues you see happen during the installation? (If you could send me a screen shot of the error, that would be a bonus).
3. Have you tried to install the printer on your PC using a different connection method, such as Ethernet or Wireless?
4. In the meantime, try running the Print and Scan Doctor tool which may fix the problem. If there is a more serious issue, the tool will alert you to it. Please let me know the results or send a screen shot!
Have a wonderful Friday!
Hope to hear from you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!
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KKAOSSThanks greg,
I am on the road right now at a Mickey D's. Still another 150 miles to go to get home and back to the scene of the crime LOL
I appreciate your feed back very sincerely.
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