Printer won't install on my computer

I just purchased a new laptop with Windows 7.  Now the Officejet Pro 8500 series printer that I purchased two months ago won't install on the computer. It is telling me that it isn't compatible with my operating system.  What can I do?

Just use Google and search the web for your drivers here...
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3692888
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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