Printer won't power on

Yes, the printer is plugged in, and yes the power cord and the outlet are functioning, but no, when I touch the power button on the printer, nothing happens. What's up with that?? It's a photosmart plus B210, wireless. We got it last week and it's been working fine until today.

Have you looked at the info on this link.
Is using ethernet or USB cables remove them.
Is the warranty still in effect?
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Similar Messages

Image Class 7470 printer won't power up

My Image Class 7470mf printer will not power up. Is there a power reset or is there a serice manual available (online preferred) where I can troubleshoot this problem?

Hazinpa, HP printers go to sleep if the printer is not active for more than 30minutes and however if the wireless radio button is ON and your network is installed fine then when you give the print command the printer automatically comes out of sleep mode to print.

Toner lights and power light blinks and printer won't work

The ink lights are blinking in sequence along with the power button. I have changed all of the ink cartridges with the correct 920 type and have made sure they are all seated correctly. I have also flipped the cartridge carrier lever and reset that. Everything seams to be fine. My computer tells me that all the ink levels are full after inserting the new cartridges. I have rebooted the printer with and without the usb connection, cleared all printer jobs and it still keeps blinking and won't print. What else can I do?? Appreciate any suggestions.

Hi @salvador64 , and welcome to the HP Forums!
I understand you're experiencing printer issues. I would like to help!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd also recommend running through the steps in this document:
Blinking Lights on the HP Officejet 7000
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Has anyone had a problem with a deskjet 3910 printer with the power light flashing?

The power light keep flashing and the printer won't print but it isn't giving an error message. I ran a diagnostic on it and the message it gave under device status was:
HP Print Diagnostic Utility has detected there is a pen failure that needs to be addressed before printing will be successful.
I can't find anywhere that tells what this problem is or how to correct it. Has anyone else come across this problem?

barryfromwashington wrote:
would putting up a metal shield by the meter help?
It might, as long as the shield is grounded. Metallic (such as copper) window screen is often sufficient.
As mentioned, it would not hurt to file a complaint. The burden of proper shielding should probably belong to Pepco. Among other things, the FCC frowns upon RF leakage and its interfereing with radio communications. Besides, Pepco probably would not want you to affix a shield around their gear - liability issues, etc.
You could experiment by temporarily hanging a shield-screen on the inside of the wall, behind where the meter transmitter device is located, and see if there is any beneficial change.

HP 2210xi all in one printer won't turn off so I can try resetting it.

I have a error message: Remove and check cartridge. I have removed both cartridges, cleaned them and cleaned the points on the printer. I tried to turn the printer off so I can unplug the power cord and see if resetting will help. Pressing the on/off switch does not turn the printer off. I have not tried downloading firmware updates (something I've never done) and will try that if anyone thinks it will help. I've read that my next step would be to buy new cartridges, but since the printer won't turn off I'm concerned that I'll be stuck with $50 worth of ink and still need a new printer. Any help will be appreciated!!

Hi @3Friends ,
Welcome to the HP forums.
I understand you are having a problem with the scan to email feature on your Photosmart 7520.
I would like to help you.
Try setting a manual DNS.
Here is a link, to a post by happytohelp01, that has some nice screen shots and the steps.
It is for a 7510, but the steps will be the same.
Efax 7510 still won't work after turning off/on ePrint several times
If that does not get the scan to email working, you may have to remove, then enable the web services.
This will be kind of like an uninstall/reinstall, for the scan to email and ePrint features.
If you have a custom ePrint address, it will be lost.
Not lost for six months, or a year, but forever.
Just touch the ePrint icon on the printer
Go into the settings sub menu, then scroll down and chose remove web services.
It will bring you back to the main screen, just touch the ePrint icon again, and enable the feature.
After that go to scan to email and set it up again.
Please let me know if I can be of further assistance.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

J4680C won't power up

Printer worked fine before we went north for a couple months. When we got back and I tried to turn it on it wouldn't work. I thought maybe the power cable may have went bad and I ordered another power cable and it still doesn't work. Is there a reset button or something. I have nothing coming on.

Hello GDPoeSR,
Welcome to the HP Forums.
I see that you are having an issue with the printer not powering on.
I also see that you have purchased a new power cable.
I have done some research and I was able to locate a document that deals with The HP Printer Won't Turn On or Respond When the Power Button is Pressed.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

After upgrade to latest firmware canon network printer won't print

after upgrade to latest firmware canon network printer won't print. It's a canon MP540 on a wireless network. It will print a test page but won't print from any application, just sits there with the message 'copying print data'!
Running Mac OS X Lion 10.7.2 (11C74), with firmware SMC Version (system): 1.73f63.
Any help gratefully received.

First off if you can print a test page there is absolutely no reason you wouldn't be able to print from a application...none. But stranger things have happened now that we have Lion. Within the application are you selecting the wireless printer........just had to check.
I have the MP620 which is simlar to your MP540 and have no problems printing from my MBA (June 2011). I too have the latest firmware and software......without problems printing.
A few things I'd try would be to remove the wireless printer from your computer (in Preferences, printers), restart, and repair permissions. Then add the wireless printer back, and see if it works. If not.....power OFF the printer and turn back on.
If the above fails reinstall the printer driver (yours) I think you will have to plug in the USB cable.
Keep me updated and I'll tyr and help!

My C310 won't power on!

In order to attempt to solve my C310 printing issue (it won't print from photo tray - it pulls the tray into the printer, but always thinks there's no paper), I decided to do a hard reboot of my printer. I unplugged the printer from my power strip, waited a few seconds and then plugged it back in. Nothing. The power button is entirely unresponsive.
I've never loved this printer, never been able to print from the photo tray, and always had problems where it says that the ink is low within a week or two of installing new cartridges ... but I have an emergency, so I need this thing to work. I've got to print and send in my passport photos.
By the way, I'm using an iMac, running the most recent OS.
Help.

Hi All,
After an automatic firmware update in June 2012 I started to have similar problems like the wireless would turnoff, display would go blank, printer would not respond to print requests. However from my PC I could access the embedded web server on the printer and everything reported "READY". I frustration I push the power button and the printer would power off but when i tried to power on the printer power button would not work until i unplugged everything and waited about 15 minutes. After months of searching the web and trying all sorts of suggestions I finally solved the problem last weekend by resetting the printer to factory defaults. Now all the problems i had after the update are gone!
This is what i did:
Once you get the printer to turn back on go to
SETUP (touch the wrench on the display)
Tools (Touch Restore Factory Defalts)

My canon xl2 won't power on

My canon xl2 would not power on. Can anybody help

Hi Fabian,
I'm sorry to hear that your XL2 camcorder won't power up.
If your camcorder won't power up with a fully charged battery attached, it will require service to correct this issue. I regret the difficulty this causes. Here's how to send your camcorder in for service:
Please ship your camcorder to the Factory Service Center shown below. When shipping your Canon camcorder, please be sure to remove any accessories. You are not required to send any accessories or manuals when shipping the camcorder.
Just fill in (right on your computer) this document, print a copy for your own records (You can't save it with your information) and a copy to send with your camera:
www.usa.canon.com/app/pdf/dealer/FSC.pdf
As we do not provide RMA numbers for service, we suggest using a trackable and insurable service (i.e. UPS, Federal Express, Priority Mail) to ship your camcorder. Please package the camcorder very securely in a sturdy shipping box to prevent damage during shipment.
Please send your camcorder to the closest of the following addresses:
Canon Factory Service
100 Ridge Rd
Jamesburg, NJ 08831
Canon Factory Service
15955 Alton Parkway
Irvine, Ca 92618
Canon Factory Service Center
12022 Canon Blvd
Newport News, VA 23606
Upon arrival at the Factory Service Center, your Canon camcorder will be logged in to our repair database and assigned a repair number. This typically takes between 3 and 5 business days. You will be advised of the findings via email. If the required repairs are covered by the warranty, the repairs will begin immediately, and you will not be contacted. When the repairs are complete, the camcorder will be shipped back to you via Federal Express. The length of time for the repair will be dependent upon the nature of the repair and availability of parts, if needed. Usually, warranted repairs are completed within approximately 7 to 10 business days of the camcorder's arrival at the Factory Service Center.
All decisions regarding warranty coverage are made by the Factory Service Center at the time of repair. If the repair entails something that is not covered in warranty, a written estimate will be sent to you at the address that you have provided. The repairs to your camcorder will not begin until you approve this estimate and make payment arrangements. If, after receiving the estimate, you do not wish to have the camcorder repaired, please inform the Factory Service Center of your decision as soon as possible. If you decline the estimate, the camcorder will be shipped back to you unrepaired.
Once you have confirmed with your shipper that the camcorder has been delivered, you are more than welcome to contact us for repair updates. Please include your name, address, and telephone number, as well as the serial number of the camcorder, in all repair status inquiries. If you prefer to check the repair status by phone, please call the Canon Customer Care Center at 1-800-OK-CANON (652-2666). Agents are available Monday through Friday, from 8 AM to Midnight ET, and on Saturdays from 10 AM to 8 PM ET. Again, please have the serial number of the camcorder available when you call.
Our U.S. Factory Service Centers are unable to accept packages from or return equipment to addresses outside the United States.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Lemark C510 printer won't wake up

I have a Lexmark C510 printer that won't wake up when I try to print to it. It is connected to the computer via a USB port. The problem is computer and OSX version independent. I have to turn the printer off, then back on in order to send a print job to it. If I wait to long to print and the printer goes into power saver mode, I have have to turn it off and on again. Other printer I use do not have this problem. I have installed the most recent print driver. I can download a file from the Lexmark site called 891012.FLK (a firmware update) but have no idea how to install it. Anyone have any idea?
Thanks

Hello Again MaceWindu,
Which of the drivers listed on this website Lexmark C510 Mac OS X Drivers, have you installed?
The C51X.ZIP: Network firmware for C510 file that you referred to, is for the change to DST;
"The primary purpose for these releases is to account for the new 2007 DST changes that will be effecting AST, EST, CST, MST, PST, Alaska, and Newfoundland time zones."
So I suspect, installing that, may not resolve the problem.
ali b

Printer won't print too- need a new printer head. i want to know if you have one in stock

Hi, my printer won't print and the error message states "bad printerhead". My printer model is HP officejet d 155xi. I need to know how much it costs or would it be cheaper to buy a new printer. Still have four cartridges of ink. Please advise. Thanks.

HI,
You can find the General prices for the printheads HERE, if you only have to replace one its ok, but keep in mind that the other printhead are likely to be just as old and might break down as wel.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. What's wrong and how do I fix it? Help!

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. Tried it 10 times with the same result. What's wrong and how do I fix it? Help!

Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
AmberF_VZW
Follow us on Twitter @VZWSupport

My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite. Any suggestions?

My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite. Any suggestions?

Hey clutterfromduluth,
Thanks for the question. I understand that you are experiencing issues with your printer/scanner after updating to OS X Yosemite. To troubleshoot this issue check out the following:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

Hp 7525 Photosmart printer won't scan to my PC but will scan to other PCs on the LAN

Hp 7525 Photosmart printer won't scan to my PC but will scan to other PCs on the LAN. I tried to install the printer software but it says it is already installed. Do I have a security setting wrong?
Other PC names show up on the printer's touch screen but not mine. We are all on the same wireless subnet with the printer at a fixed IP address.
I can print from my PC and scan from my PC but I can't scan from the printer touchscreen to my PC.
tcliff

Hi,
You may have to start from your computer first:
    Double click printer icon on desktop,
    Select Manage Scan to Computer
    Click Enable -
    Restart your printer to see, is your machine in the list ?
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP 7510 AIO printer won't stay connected - Wired workstation, wireless printer

Hi! I spoke (and checked solution button) too soon. The printer still "disappears" from the Wired XP network workstation. The only difference since applying the solution given is that the disconnects are now happening about every 12 hours, vs every couple of hours.
Ink notification is set to "only when I print"
Static IP is set for all machines
HNDU works -- when the printer is visible but will hang the workstation if printer is not visible.
Original comments follow below;
HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-12-2012 03:59 PM
Printer: HP 7510
Network: multi-station wireless, thru DLink DI-632 (one PC hardwired to router)
Address Config:   Printer is using static IP -- outside of DCHP range (192.168.15.240)
Printer Config: Each computer has static IP set into the control panel app, using IP addressing.
Operating System: XP (Service Pack 3)
Other devices: Ipad, Xoom and Kindle Fire (all working using ePrint)
Network Security Protocol: WEP (we're out in the country)
Network Setup: Main router, along with 2 access ports (hardwired); currently using channels 1, 5 and 11 (again, we're in the country and have little competition for channels)
File Sharing: All machines in network have one open "share" drive, accessable with passwork.
Scenario: Wireless computers appear to stay connected for several days to a week at a time. (We reboot weekly, just as a SOP)
Computer that is wired to the network loses communication with the printer a couple of times a day and needs to be rebooted in order to restore connection.
When this happens, other machines continue to print and scan, with no problems, and the wired machine continues to have its name displayed in the SCANNING panel on the printer -- but the printer won't talk to it.   All network functions, including internet and intranet access to the printer's EWS is still available. I have noticed that if I go into check ink levels, though, that the ink check software behaves differently.
Normally in the ink status app, there is a small "working" icon with 6 dots. When this computer is connected properly, it will start jumping around the circle, showing activitiy, get to 41%, and then display the ink status info. When the printer/computer connection is not working, the "working" icon will go to just a couple of percent then jump to the printer information page, showing make, model, serial number, firmware level etc.
In every instance so far, rebooting (with no other action) brings the printer/computer connection back to life -- until next time. I am trying to find any other pattern for this behavior, just can't identify it yet.
I started out with the plain vanilla installation, but then every computer in the network would consistently drop connections, about every 45 minutes. Using the info on this forum, I've eliminated the drop-outs for those printers, and got to the Static IP solutions (we've done that anyway for years with net-ready machines). This is the last machine that "drops off" It appears that some piece of HP-required software is "dropping out" or getting clobbered, but I cannot see a pattern, even checking and noting the various software used locally on the machine, and the various websites visited. So far, no pattern.
I am hoping that an HP guru with access to the source for the "ink supply" status software can take a look at what is happening and why it will always go to 41% and then display ink status (when connected) and then only go a couple of percent and display the ink status (when it isn't connected).
Thanks, in advance,
jim
Solved! Go to Solution.
Add Tag...
Quick Reply Reply
jimzix
Honor Student
Posts: 4
Registered: 04-03-2012
Message 2 of 5 (65 Views)
Report Inappropriate Content
0
Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-13-2012 01:48 PM
More info:
In last paragraph, above, the request for "ink status" is returned with a static display of the printer firmware version, driver version, step level, MAC# etc of the printer, not "ink status" when the printer is disconnected.
Also, when printer is disconnected the HP home networking utility will hang the system -- a hard reboot is required, which restores the printer, until the next time it goes "into the woods". Signal stregth, measured on the printer, is 4 bars (very good).
Add Tag...
Quick Reply Reply
007OHMSS
Master's Graduate
Posts: 1,302
Registered: 08-12-2009
Message 3 of 5 (41 Views)
Report Inappropriate Content
1
Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-20-2012 09:30 AM
Not sure if this would help, some of the info could be pertinent:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
Add Tag...
Quick Reply Reply
jimzix
Honor Student
Posts: 4
Registered: 04-03-2012
Message 4 of 5 (25 Views)
Report Inappropriate Content
0
Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-22-2012 09:53 AM
Thanks! That appears to solve the problem. After your suggestion, I remembered that I set the "ink level warning" on this machine ONLY to "Always warn me", as opposed to "tell me only when I am printing". That seemed to be the problem. Only the computer that was set to "always warn on low ink-levels" was disconnecting -- the others worked fine! Now, all are working fine.
Just to be safe, though, I've also turned off the "scan from printer to computer" function on each computer. That was set for each machine, and seemed to work fine. The other machines in the network did not disconnect, and the printer was tracked whether each computer was on or off.   May try to turn it on later; I'll see if the family uses that feature very often!
Thank you for your help.
Jim
Add Tag...
Quick Reply Reply
jimzix
Honor Student
Posts: 4
Registered: 04-03-2012
Message 5 of 5 (17 Views)
Report Inappropriate Content
0
Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-22-2012 03:56 PM
I spoke too soon! After about 26 hours, the printer connection on the one "hard-wired" CPU dropped, which is better than before, but still not solid. Same exact symptoms as before. Only piece of the puzzle that was different this time is about 50 pages were scanned, some to this computer. Used the "Scan requested from CPU" process, rather than enabling the "Scan TO Cpu" function in the software app. It did not drop the connection immediately after -- about 1 hour to 1.5 hours afterwards. Suspect this is a coincidence, not a cause of the problem with this machine.
I also scanned (same approach) from one other CPU on the network -- that wifi connection is still rock-solid.
Jim
Add Tag...
Quick Reply Reply
This question was solved.
View Solution.

I think it is fixed now.....the problem seems to reside in the module that will notify you immediately if ink is low (vs notify me only when printing). If, when initially installed, the user selects "immediately", then the printer will randomly disappear. (More on "re-finding it" later.)
Also, it is difficult to change the ink notification setting, because it appears not to be "sticky", but will sometimes, flip. (I've not figured this out yet). As long as the setting for "low ink notification" is on "only when printing", life is good.
If the printer does disappear, go over to the Advanced tab when the printer software/firmware page comes up, instead of the current ink levels. Reset the selection about "tell me about ink notification" to "only when printing", and then toggle the "autoshut off" from "NEVER" to "2 hours" and then, finally, back to "NEVER". Then, lastly, press closed on the panel. Printer should be connected again. To test, go to the Photosmart 7510 app again, and select "Show estimated ink levels". The counter will start at 1%, jump to 41% and then bounce around until it displays the ink level.
FOR HP TECH: Please consider making the "ink level notification" persistent in the registry OR provide a de-install tool that will completely clean all traces of the prior installation of the 7510 driver / app in the registry, so that a new install may have this setting saved correctly.
Hope this helps some of you -- it's an excellent printer once its running!
jim

Printer won't power on

Similar Messages

Maybe you are looking for