Printer won't print anything from the internet

Had a hp officejet 4500 printer and now have a HP ENVY 4500 e-ALL-in-On series and neither one will print anything from the internet.
Any ideas on what to check ?????

Hi dukster,
I'll see if I can find anything for you. What kind of computer and OS do you have? A Mac or a PC? Also, what browsers are you trying to print from?
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If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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