Printer won't print, fixes won't fix! Reset the printer spooler dependencies to default.
Using a stand-alone Dell XPS 420 with Vista 32 bit and an OKI C1500 printer connected by USB. Always a problem getting the printer going after it has been disconnected, but this time it's a big problem! Get a printer spooler error message and it defaults
to 'use printer offline' so have:
restarted Printer Spooler in Services and set it to Automatic start and set it's Recovery to restart after each failure
rebooted, restored PC, power recycled printer, tried different usb slots, cable works OK
deleted printer driver in case it was corrupt and downloaded a new one
applied the automatic Fixit programme
applied a fix to prnter dependencies resetting them to RPCSS
None of the above has worked.
Now I would like to know how to reset the default drivers for the spooler and find out the cause and how to fix the problem!
Recently removed a Trojan that hi-jacked 32Rundll and stopped Microsoft Security Essentilals from running.
I need any explanation in slow. simple dorkspeak like 'Step one: press down on the button with B on it' or I won't understand!
A lot to to ask I guess! Thanks,
Hi,
o to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on the right
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it and you're good to go.
Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
Printer Support
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