Printer won't print in black ink

I have a HP Photosmart 5510 printer.  The printer will no longer print in black ink - the page comes out white.  I have tried troubleshooting the problem by replacing the black ink cartridge, cleaning the printheads, cleaning the screen inside the ink cartridge, and unplugging the printer to no avail.  The printer is only 2 years old and hardly been used.  Any suggestions on how to fix this problem?

Hi mmariotti,
Welcome to the HP forums!
I'm sorry to hear your Photosmart 5510 has stopped printing black properly, but I will definitely do my best to lend a hand to get this resolved
Can you please just verify that you've gone through the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document for me please? If you've already tried all of that, or it doesn't resolve the issue, please let me know whether the printer is in or out of warranty and which country you're located in, thanks! Feel free to private message me the country information
Hope to hear back from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    I am not an employee of HP, I am a volunteer posting here on my own time.
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