Printer won't print when I try to copy

I have the photosmart all in one c410 series. Cartridges are hp and full. All of a sudden I am having trouble printing. I can scan image into computer and it will print. But when I try to just copy the sheet comes is blank. What is wrong?

Hi @Maknmony 
From what you have described, it sounds to me like the black ink is not working. Any black you may see on the pages that are printing is likely a composite black made up of the 3 colors. I can help you with this.
Please begin with the steps in the following document; Fixing Print Quality Problems for the HP Photosmart Premium Fax All-in-One Printer Series (C410a, C4...
If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
PaganC wrote:
flushing it worked, Yeah!!!!!!! thanks for your help.
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead!  If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

  • Just upgraded to Mavericks and my HP6100 printer no longer works, when I try to reload the software it says PowerPC apps no longer supported.  Is there a way to use my HP6100 Printer with Mavericks?

    Just upgraded my 2009 iMac (3.06 Ghz, core 2 duo $GB 1067 Mhz DDR3) to Mavericks OSX 10.9.5 and my HP6100 printer no longer works, when I try to reload the software it says PowerPC apps no longer supported.  Printer says the software was improperly installed. Is there a way to use my HP6100 Printer with Mavericks or do I need to go back to Mountain Lion or Snow Leopard? 

    It's not clear whether your printer is included in the Apple list - there is an Officejet 6100 and a couple of other types. Go to the page linked to above and use the browser search for 6100.
    I'm afraid HP are notorious for not supporting older printers - I had the same problem. Probably they hope you will buy another printer (I did, but it was a Canon). I did look on HP's site and couldn't see a driver - you could give it a try (make sure you have the exactly correct printer name):
    http://www8.hp.com/uk/en/support-search.html?tab=1#/qryterm=HP6100&search_search type=s-002
    Alternatively ou could try Gutenprint (open source software):
    http://gimp-print.sourceforge.net/MacOSX.php
    I found it would indeed drive the printer, but the colour dithering wasn't very satisfactory and the duplex printing bolt-on wouldn't work. However as Gutenprint is free it's worth trying to see if it's any good for you.

  • Since upgrading to lion and updating HP software my printer (photosmart D5160) will not print to CD/DVD when I try it says my printer doesn't support CD printing. any help will be welcome

    Since upgrading to lion and updating HP software my printer ( HP photosmart D5160 driver 3.3.0) will not print to CD/DVD,when I try it says "your printer does not support CD printing". any help will be welcome.

    I see those are old posts above but I'm just now having the same problems. I have the original software CD that came with my Photosmart D5160 printer but I can't load it. I get the message "You can't open the application "HP Installer" because PowerPC applications are no longer supported". So I don't have that going for me, which is not nice! But I couldn't really care less about that if I can just find a CD labeler software that will print from my Mac to the D5160. I'd rather by new CD labeler software than a new printer. I've tried a few free CD labeler software downloads, including iWinSoft Label Maker, but nothing has worked so far. I think there's an answer somewhere; I'm able to print documents on regular paper using this printer, but I only bought it (many years ago) to print CD labels and some pictures. It's been used only sparingly and it's been in storage since I bought my Mac 3 years ago, mainly because a I got a free printer with my purchase. Any help is vertainly appreciated!!!

  • HT3771 how do you delete printer in last use when you try to add new printer again

    how do you delete printer in last use when you try to add new printer again?

    System Preferences > Print & Scan (Print & Fax on older versions of OS X)
    Select the printer and click the "–" (minus) button.

  • Epson WF7520 wireless printer says 'Filter' failed when I try to print.

    Epson WF7520 wireless printer says 'Filter' failed when I try to print. Have updated software from Nov 2014.
    How do I fix?

    OS X Yosemite: Reset the printing system

  • After upgrade to snow leopard, my printer won't print

    I recently upgraded my operating software to snow leopard, but now my wireless printer won't print any jobs coming from my Mac.  The printer icon is still in the dock, but every time I try to print something I get an error message, and it won't print.  When I go to my system preferences, it is still listed there.
    Anyone have any ideas?

    Because you control what's posted in your profile, not what the computer is running. Go here and update your product info.

  • F380 printer won't print PDF or Doc files

    My printer won't print Docx files sent through email.  It also has trouble printing PDF documents.  It quits after the first page, and no matter what I do won't print the other pages. I'm using a Toshiba Satellite laptop with Windows Vista. I tried HP print doctor, but it couldn't find the problem.  I went to the HP site but found no new drivers for my exact printer, and a warning that if I uninstalled my current driver and installed one of theirs, they wouldn't provide any support, since my OS is older than Windows7.   I noticed that the person sending me these files has windows 10 installed on his computer.  (For what it's worth.) Printer works fine otherwise. Thanks!

    Hi , Welcome to the HP Support Forums! I see you are unable to print PDF files to your HP Deskjet F380, and you computer running the Windows Vista Operating system. When you try to print, they stop after one page. I would like you to go ahead and follow the steps listed below: 1. Perform a Clean Boot: How to perform a clean boot in Windows  2. Now go ahead and use the System File Checker: Use the System File Checker tool to repair missing or corrupted system files  UNINSTALL 1. Unplug the USB if using a direct connection.2. Remove the HP F380 software from your computers Control Panel's Uninstall a program option.3. Restart the computer.4. Make sure all the F380 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.5. Now go ahead and download the software and drivers for your F380 (DO NOT plug in USB until the software prompts you to):HP Full Feature Software and Drivers6. Go ahead and print a test page.7. If you are unable to print a test page, please run the HPClick here to download and run the HP Print and Scan Doctor > www.hp.com/go/tools-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers. Please let me know if this was successful, are you now able to print pdf files? I will watch for your reply. Thank you,

  • My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

    My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures. I´ve used the printer, since it was new on the marked, and it has worked perfectly until a few weeks back. There is no problem printing out pictures, but only blank pages comes out when I´m printing out documents. Regardless if it is Word, Excel etc.
    I´ve never used anything else than original cartridges, and the printer is used on Mac OS X 10.7.4. I´ve tried to reinstall the printer several times without any success.
    Can anyone help me?

    Hello,
    Please print a Self - Test report.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
    Can you see any of the colors as appear on the report sample?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • We installed a new router and changed the name of the router. Now my HP C4500 printer won't print.

    Our cable company installed a new wireless router and changed the name of the router.  Now my HP C4500 printer won't print from my laptop.
    I can't find any ot the Set Up stuff I used initially.
    Is there any way to get my printer to work again...wirelessly?

    Get the latest software for your printer from the "Support & Drivers" link at the top of this page.  When you start the installation it will ask what kind of installation you would like.  Choose "Wireless" or "Network" then click "Next".
    Eventually it will ask you to plug in a USB cable to the printer temporarily to communicate the new router's info to the printer.  Make sure to not plug in the USB until it asks.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have OSX 10.6.8 and my new HP 6700 printer won't print until I "empty print file!" What does that command mean? How do I do it?

    I have OSX 10.6.8 and my new HP Officejet 6700 all-in-one printer won't print until I "empty print file!" What does "empty print file" mean. How do I do it?

    Go to System Preferences>Print & Fax>Open Print Queue, select(highlight) any jobs and delete them. Do this for all printers in the left side bar (select printer when you click  Open Print Queue)
    Hope this helps

  • After upgrade to latest firmware canon network printer won't print

    after upgrade to latest firmware canon network printer won't print. It's a canon MP540 on a wireless network. It will print a test page but won't print from any application, just sits there with the message 'copying print data'!
    Running Mac OS X Lion 10.7.2 (11C74), with firmware SMC Version (system):          1.73f63.
    Any help gratefully received.

    First off if you can print a test page there is absolutely no reason you wouldn't be able to print from a application...none.  But stranger things have happened now that we have Lion.  Within the application are you selecting the wireless printer........just had to check.
    I have the MP620 which is simlar to your MP540 and have no problems printing from my MBA (June 2011).  I too have the latest firmware and software......without problems printing.
    A few things I'd try would be to remove the wireless printer from your computer (in Preferences, printers), restart, and repair permissions.  Then add the wireless printer back, and see if it works.  If not.....power OFF the printer and turn back on.
    If the above fails reinstall the printer driver (yours) I think you will have to plug in the USB cable. 
    Keep me updated and I'll tyr and help!

  • Printer won't print from a copy.

    Printer won't print from a copy or from computer. Goes through the motions but have blank page. HP Officejet 6600
    It was working fine and then had a message that the ink cartigages were bad, so I replaced them. Went to Set-up, tools, cleanprinthead when that finished I aligned printhead, but it didnt print the alignment page.  It is a HP Officejet 6600

    Hi @happyhunter11 
    Please make sure your firmware is up to date; Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
    If you have the latest update and the issue remains, call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • B210a Printer won't print yellow and anything yellow based.

     I just replaced all of the ink cartridges on my Photosmart Plus B210a printer (genuine cartridges by the way) and now the printer won’t print yellow or any yellow based color (green, orange etc). Help? 

    This article should help resolve your blank pages:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01892627&cc=us&dlc=en&lc=en
    Give the steps listed under your operating system a try and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Printer won't print too- need a new printer head. i want to know if you have one in stock

    Hi, my printer won't print and the error message states "bad printerhead".  My printer model is  HP officejet d 155xi.  I need to know  how much it costs or would it be cheaper to buy a new printer.  Still have four cartridges of ink.  Please advise.  Thanks.

    HI,
    You can find the General prices for the printheads HERE, if you only have to replace one its ok, but keep in mind that the other printhead are likely to be just as old and might break down as wel.  
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • HP LaserJet P2055dn Printer won't print the last page of documents & envelope problem

    My HP LaserJet P2055dn Printer won't print the last page of documents until i send another document, then it will print the last page of the previous document, but omit the last page of the current document.  I need to keep printing a blank page or any other page to get my previous documents completely printed.  Also, the envelopes print with large rectangular boxes on them and no address (I don't know if this is a result of the previous stated problem or not - it started happening at the same time) I use the envelope feature in Microsoft Word 2010.  I never used to have either of these problems - didn't make any changes to the system or add any software to the computer, so I know it's not that.  Any help would be greatly appreciated!!

    This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
    You can find the Commercial Laserjet board here:
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • I'm on a mac and my printer won't print

    I'm on a mac and it sends the document to my printer (Hp Photosmart 4680 all in one) but the printer won't print. My printer has been working just fine and now it won't print. Am I doing something wrong. This happened once before and I got frustrated with and left it for about 2 days, I had tried everything I could think of, unplugging for an hour or more, uninstalling and reinstalling, checked ink levels they were fine. Then all of a sudden it started to work again. I just turned on my computer and printer and amazingly it just started to print. Has anyone else had this problem? If so what did you do? Or does anyone have any suggestions of what I may be doing wrong!
    Thanks
    This question was solved.
    View Solution.

    Do you have HP software installed (in your Applications folder)?  If so and you got it from the printer CD, let's get rid of it:
    Go to Applications/Hewlett Packard/ click on HP Uninstaller
    Click on Continue
    Highlight your device on the left pane
    Hold the Ctrl, Opt and Cmd keys and click on Uninstall
    There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
    Click Continue and let it finish
    Now, run a Software Update.
    Next, remove and re-install the printer in System Preferences, Print & Fax.
    You do not need the software now since Snow Leopard has both print & scan drivers built-in. Scan from Preview or Image Capture apps. Scanning from the front panel of the printer does not yet work.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

Maybe you are looking for