Printer won't print wireless

I have a OfficeJet Pro 8600 Plus that won't print wirelessly.  I am using Mac OS 10.6.8  
To date, I have followed suggestions on the support forum and have tried
1) deleting and reinstalling printer,
2) rebooting all (printer, computer, wireless router),
3) Print test page (worked),
4) reset printer,
5) print network config page (all looked good),
6) checked the printer connection to computer and all was well.  I am out of ideas.  Please help.
My printer is only 8 months old. Worked fine 2 days ago.  I called HP support and they want me to download software to "take over" my computer - I don't feel comfortable with this.  They refuse to begin any troubleshooting without that method and refuse a manager.  I'm about ready to throw this printer out the window.

It sounds like the printer and your Mac are connected to the network.  If the Mac cannot find the printer, it may be the router's inability to properly supprt Bonjour.
What kind of router is it?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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