Printer won't print word documents

I have a photosmart all in one 58200 printer. My os is windows vista(unfortunately). Up until recently I had no problem printing my word 97 documents and all of a sudden either the pc or the printer decided not to print them. It will print anything else in Microsof office. The message I get is "The exception unknown software except (0x0000005) occurred in the application at location 0x76072266.
I am out of work and need to print my resume'. HELP!!!!
Thanks,
Keala 
This question was solved.
View Solution.

Hi,
KEALA wrote:
Do I download the free version of Open Office or the paid version.
Thanks,
Ke'ala 
Open Office is free.  Don't pay for it. Download it from OpenOffice.org 
regards,
erico 
Message Edited by erico on 10-03-2009 10:08 PM
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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