Printer wont print e-mails, says "only prints from aps"

HP 4500 printer worked fine with Windows 7 but new laptop has windows 8.1 and now dosen't want to print from e-mails. Works fine otherwise.  I ran the HP Help prgram and software all up to date for windows 8.1

Hi kenmc
If you are using a web browser for your email then try another web browser to see if it makes a difference.
If you require further assistance please provide the following so I can assist you better.
What are you using for email? (web browser, outlook)
What web browser are you using? (google chrome, firefox, safari, internet
explorer)
Is the version of the web browser different then before upgrading to Win8.1?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • My printer says "only prints from aps" and won't print my e-mails.Help

    Help
    This question was solved.
    View Solution.

    hi kenmc,
    I'd like to help you print e-mails, but I will need to gather more information to better assist you.
    What printer do you have? If you are unsure of the model name please provide me with the product name.
    Can you also tell me what operating system you are printing from, a few examples include, Mac, Windows or Android.
    Looking froward to hearing from you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • My iphone suddenly wont send e-mails, saying the user name or password for my SMPT address is incorrect. What can I do to resolve this??

    my iphone wont let me send e-mails all of a sudden, saying the user name or password is incorrect for my SMPT address. How can i sort this ??
    sally

    Delete your e-mail account from the iPhone and configure it again. What e-mail provider are you using? Hope this help

  • Mail will only send from iCloud after yosemite upgrade.

    I cannot send mail from my original outgoing server. It shows under accounts but has a (offline) suffix. I can receive on all accounts. The password are there and have been checked.

    Hi Brett,
    Thanks for your response. The outgoing mail server has been checked and double checked, it is the same as my iPhone and iPad which both work perfectly. In fact one test message did succeed but only after sitting in the outbox for several hours. Another did not after sitting in the outbox for more than a day. The server does show (offline) but there is no reason for this - the same server is on line on my iPhone etc.
    Any help appreciated.

  • Mail will only send from icloud not other addresses

    Hi
    Mail has started only sending e-mails from my @icloud address not my @yahoo.co.uk or @yahoo.com - I use different e-mail  address for different things.  incoming e-mails are fine from all my four different addresses.  Help please

    Mail troubleshooting - Yosemite
    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages
    Troubleshooting sending email messages
    SMTP servers keep going offline

  • My e-mail when I send an e-mail says it is from my wife? Can't figure it out.

    Can,t figure out why my e-mail is sending e-mail and it say its from here checked in contacs to see if she had my e-mail attached and checked in e-mail settings. Any help would be great.

    Because Windows and Outlook are ignoring the orientation information stored in the metadata for the photo.

  • My macmail will only send from one google impap gmail server

    Hi macmail mail will only load one outgoing GMAIL mail server. So I can load as many accounts as I want, receive mail in mac mail, but when i send mail it only comes from one of the outgoing gmail mail servers. The rest of the gmail mail servers show as being "offline."
    Has anyone had this problem and how did you fix it?

    Troubleshooting sending and receiving email messages
    Troubleshooting sending email messages

  • Printing problems Desket 3520 - says i can only print from apps

    So frustrating.
    Since upgrading to Window 8.1 I have nothing but print problems, despite unistalling and reinstalling. Now when I try to print,when I click on the print icon (that comes up from the swipe side bar) i get a message saying I can only print from apps. So I have been unable to print word docs etc of any kind. The printer works fine from my iphone and ipad and the laptop can see the printer wirelessly and connects to it - BUT IT WONT PRINT!! I've had to resort to emailing the docs to myself to print from my ipad - ridiculous!
    WHAT is happening HP? I use an HP laptop and HP printer for a REASON, compatibilty. NOT SO since the update.
    Please can someone send me an easy fix for this frustrating problem. 'Ive tried everything and  I'm fairly computer savvy.
    Regards and TIA
    Lissim09

    Hey there @lissim09 welcome to the forums
    I am not quite sure why your Windows 8.1 is not printing to your Deskjet 3520 however, I have some ideas to try and find out and hopefully get it printing for you. The printer is working with other devices, which shows us the printer itself is alright.
    Run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Please send me the results.
    Also try a Clean Boot, restart the PC and try a print again. This will turn off all start up programs running on your PC, in the case there is something running that is blocking the printer from printing, this should bypass it. Also disable your firewall temporarily.
    Try printing from two programs afterwards.
    Also include how you have the printer connected to the PC (wireless, ethernet, usb).
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • TS3276 Unable to print e-mail messages from Mac book pro directly to my HP ink jet printer.  Can print from Word, Excel, Safari.  E-mail messages only print the date and "sent to" name.

    Unable to print e-mail messages from my Mac book pro directly to my HP ink jet printer.  Can print from Word, Excel, Safari.  E-mail messages only print the date And "sent to" name, the remainder is blank.

    If you haven't done so already, try resetting the printing system.
    Reset Printing System

  • I want to print from my ipad wth the least amount of issues. I have downloaded some apps that let me print but only out of e mail. What printers do you recommend that print from most apps?

    I would like to be able to print from my Ipad 2 with the least amount of effort. I have downloaded a few apps that I thought would be good but they
    just let you print from the app and you have to e mail it to yourself to print. I need someone to recommend a printer that I can print seemlessly from most applications and the Ipad will find it.

    You need an AirPrint compatible printer, then you don't need any app to print/
    Scroll down to the bottom of this page:
    http://www.apple.com/ipad/features/airprint.html
    Canon and Epson have also announced AirPrint compatible printers:
    http://www.pcmag.com/article2/0,2817,2393243,00.asp#fbid=KxYAklnyRuU
    http://www.macrumors.com/2011/09/12/epson-rolls-out-airprint-support-for-some-pr inters/

  • Firefox crashes when I try to print from Yahoo mail and some web sites

    I am running Mac, OSX 10.4.11. Firefox has automatically upgraded me to version 3.6.15 and variations in between for months now.
    I have been having problems printing to my Epson CS5800F for at least a couple of weeks if not months. I'm not really sure which version it began with, only that it's been weeks.
    Printing from web sites is intermittent. From Yahoo! mail it is almost daily. I have downloaded and reinstalled the Epson printer drivers which seemed to solve the problem for about a day. Then I was right back where I started. I am very frustrated and aggravated because I need to be able to print e-mail and web site information. And I did not have this problem in the past.
    Is there a fix for this problem? Can I revert back to an earlier version of Firefox where I did not have this problem? I cannot upgrade my OSX to fix this... as this is not an option on this Mac.
    Help?
    I am looking at your about: crashes advice to find crash incidences, but there is no "about: crashes" on my location bar... I have 8 options under about and none of them say crashes.
    I did find the following under help: troubleshooting information:
    Okay... i pasted it below, as I didn't read that far down before I posted it here. I cannot find the Crash ID(s) which would be in multiples this past week.
    I have submitted all crash reports, at the time of crashing, or so it seems, as the crash report window says it will report my crashes. There have been many in the past week... too many to count. And, I have requested help in the last 3 or 4 of them... and entered my e-mail address, plus a request for assistance, but so far, no replies or information has been submitted back to me at my e-mail address. So, I am wondering if this really works, and if you are getting my reports at all.
    I really need to get this problem fixed so I can stop wasting so much time restarting and copying and pasting items into text to print. This is not how a browser should work. And I would greatly appreciate any and all feedback I can get to resolve this problem asap. I need to be efficient in my work and this is not allowing that.
    Thank you,
    Suzette Sullivan

    * Shockwave Flash 11.4 r402
    * Next Generation Java Plug-in 10.7.2 for Mozilla browsers
    * NPRuntime Script Plug-in Library for Java(TM) Deploy
    * iTunes Detector Plug-in
    * Adobe PDF Plug-In For Firefox and Netscape 10.1.4
    * The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
    * 5.1.10411.0
    * Picasa plugin
    * NVIDIA 3D Vision Streaming plugin for Mozilla browsers
    * NVIDIA 3D Vision plugin for Mozilla browsers
    * Citrix ICA Client Plugin (Win32)
    * The plug-in allows you to open and edit files using Microsoft Office applications
    * Office Authorization plug-in for NPAPI browsers
    Windows 7; Firefox 15.0.1

  • Recently, when I try to Print from a web page the printer will only print 1/2 a page.

    Recently when I try to print from a web page or e-mail, it will only print the left side of the page.  My printer is a Photosmart Plus B209a.

    This article should help resolve your partial pages:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
    Give the steps listed under your operating system a try and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • How do I get print n share to work after upgrade to iOS 5.  I can print from this app thru wifi.  But it can,t print mail, web pages, etc..

    How do I get print n share to work after upgrade to iOS 5.  I can print from the app thru wifi and PC. However am unable to print mail, web pages, etc..
    In mail when I try to print it just says can,t find air printers.  It used to say print with print  n share.

    I sent e-mail to developer regarding this and they said that basically Apple has denied them access to the Airprint dialog in the new source code for iOS 5.  So, the only way to print to pdf is to capture the e-mail or webpage in the internal apps within Print n Share.  INHO, this really *****.  Apple should make printing to pdf files just a standard feature of all their apps.  If they don't do this, they are going to lose alot of business to the Adroid world as pdf file format is the business standard for all documents.

  • HP Photosmart 5520 Windows XP Windows shuts down IE & can't print from e-mail

    installed new 5520 last weekend.  windows keeps shutting down IE.  went through windows suggestions.  says it is due to smartprint.  I do not need smartprint or e-print, just want to print from my laptop.  Can I uninstall smartprint and e-print and just use regular printing?  Also, I can't print from e-mail.  I can print everything else except from e-mail.  Anyone know how to correct this? 

    I am linking you to a video on removing Smart Web Printing.  
    Let me know how it goes.

  • Please make it possible to print e-mail which are forwarded from gmail (google - apps domain).

    With my HP LaserJet Pro P1102w setup to use e-print which works very good.
    Now I want to automatic print the e-mails when received on my (order) google apps email address.
    So I setup a forwarding rule in Google Apps - gmail to the printers e-print email address.
    No I got a error in ePrint Center, to many recipients.
    Can you please make it possible to allow more recipients with a settings or that it is possible to forward-and-print from a gmail e-mail?
    Than you have a very good e-print service!
    Thanks,

    Ok, I made a fresh provider hosted application to test out Dragan's suggested solution.
    You can view the repository here:
    https://github.com/mattmazzola/providerhosted_01
    After comparing this new application and the old one, I realized I had a misunderstanding of how the SP.RequestExecutor expected urls to be constructed. I thought it was required to use the SP.AppContextSite() endpoint.
    I was incorrectly constructing a request to the appWeb with a url similar to the following:
    https://contoso-6f921c6addc19f.sharepoint.com/ProviderHostedApp/_api/SP.AppContextSite(@target)/contextinfo?@target=%27https%3A%2F%2Fcontoso-6f921c6addc19f.sharepoint.com%2FProviderHostedApp%27
    As you can see, the @target was set to the appWeb url but infact when making request to the appWeb using RequestExecutor you do no need to do this.  It is simply appweburl + "/_api/contextinfo".  It is only when making requests for
    resources existing on the hostWeb that you need use the AppContextSite and set the @target.
    I think the link to the solution I provided is more helpful, but I marked Dragan's reply as the answer to give him credit for helping me.

Maybe you are looking for