Printer wont print from pc but will do from phone

I have gone through the set up process and the printer prints from my phone but not the pc. I have an icon for the printer and it is set as the default printer. ( it will print a test page from the pc but not a document.)
When I go through the trouble shooting it says that all the software isnt installed and goes on the web to download it. Then it installs but no joy.
each time I go to trouble shoot it shows the same message and downloads again but I am left with the same problem.
help please.....

Thanks for your reply. Restarting my computer did the trick. Printer works fine now.

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This question was solved.
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Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
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Printer wont print from pc but will do from phone

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