Printers disappeared; network crawling

I'm having two problems on one machine, while several other Macs on the same network are not experiencing either issue.
First, my MacBook Pro can't find either of the two Bonjour printers on the network. In fact, I printed a PDF to one of these printers, and the moment that that document finished printing, I tried to print a second PDF; suddenly the computer was saying the printer was offline. I rebooted the MBP and restarted the printer hardware. I tried to delete and re-add the printer to my Printer pref-pane, but the computer could find no printer on the network. Meanwhile, I was able to print from an iMac with no problem whatsoever.
Second, the network connection on my MBP has slowed to a crawl. It took this Apple Support page about 20 seconds to download. Again, the iMac has no such problems; websites are snappy.
I am totally blumfustered. Absolutely no clue as to what could be the issue. It's not like I made any changes to the computer in the few seconds between printing the first document and trying to print the next one. Frankly, I wasn't sure whether to put this question under hardware or software, under printing or networking, because I don't have a clue as to what is failing or where. Anybody have any ideas?

Restart your router and see whether there's an improvement.

Similar Messages

Printers disappearing

I have an Intel iMac 2012 Mac 21.5 running OS 10.8.5. The printers keep disappearing from the list of printers. All printers or networked on the same segment and switch. The printers are networked with a static IP address and Bonjour. I have tried adding the printers by IP and by Bonjour. The printers will remain as an option for a day or two then disappear.
We have several other iMacs running OS 10.8.5 and connected to the printers and they do not lose the connection. Just this iMac. So the network and printer do not appear to be the problem.
Any ideas what to look for? Or what to remove and reinstall?

Hi,
Based on the description, we can try to enable the following policy setting to see if it helps:
Computer Configuration\Administrative Templates\System\Logon\ Always wait for the network at computer startup and logon
After applying the policy setting, we can try to re-logon the users to see if they can get the printers.
If the issue persists, we can try to run the following reg file to see if it helps:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Group Policy\{BC75B1ED-5833-4858-9BB8-CBF0B166DF9D}]
@="Printers Policy Processing"
"NoSlowLink"=dword:00000000
"NoBackgroundPolicy"=dword:00000000
"NoGPOListChanges"=dword:00000000
"BackgroundPriorityLevel"=dword:00000000
If yes, we can utilize group policy to deploy the reg file as a logon script for users.
Best regards,
Frank Shen
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Printers disappeared from printer Utility

Not only have my printers disappeared from the printer utility window I also get the error message "server-error-service-unavailable I have tried the fixes on the OS X support page such as: Repairing permissions on the startup drive; verifying the /tmp file thru terminal but I still can't see my printers and still get the error message. Any help would be appreciated.

This just happened to me as well. G5 dual, 10.3.9. Earlier in the day I ran software update which applied a security update to the OS and some other updates (Quicktime, Garage Band, etc.). I repaired permissions before and after. For a while I could print as normal over the network (printers not directly connected to this Mac). Later in the day I suddenly got "no printers selected" and when I went to add/delete in the Printer Setup Utility, I got the "server-error-service-unavailable" message and the utility hung. I've shut the machine down completely, but the problem persists on re-start.
Are there perhaps corrupted prefs to trash? I don't want to just go trashing stuff blindly.
Or does it indicate a server problem, not my machine? Doubt it because others can print successfully.

Printers disappear

My question is similar to others but also different. About 2 weeks ago I did a clean re-install of Snow Leopard including all the updates. I have a Brother 5340D and an Epson 2880 printer and an Epson scanner. Printer drivers were updated and both working normally. They are not on any network - USB cables are plugged directly into the iMac port. All three show up in the System Profiler window indicating that they are indeed connected.
Yesterday both printers disappeared from all print dialogs and I cannot re-install them. The Print & Fax preference window is empty. When I click the "+" button the Add a Printer dialog appears. Both printers and the scanner show up here. When I click on one of the printers and choose Add a dialog pops up asking if I want to download and install software for the printer. When I say Install, Software Update goes out and updates the drivers and says "successful". Choosing add again repeats the process. Trying to reset the "printing system" by Option clicking the "+" button does nothing different.
Why is this happening? Do I have to reinstall Snow Leopard all over again?

Thanks, Eric. However I have tried this several times and as I said initially, this process does not work for me. Even though the link you sent is for Mountain Lion, I assume the process is similar. The "Set up a printer" link does not work. There are no printers in the list to begin with (see the screen shot). The system does appear to reset but trying to add the printers back repeats the process described above.

Printers disappeared after upgrade to Mavericks

All printers disappeared from user account after upgrade to Mavericks from 10.6.8 by Migration Assistant.
The obvious question: How to migrate the printers?
I don't recall each individual printer setup and just want to move them over.

Hello Mac Experts,
I recently upgraded from Tiger to Leopard and I too am having this same issue. After my upgrade was completed, I checked my printers and noticed that all my network printers were gone. I have never perform an OS X upgrade before and this is my first attempt, although the upgrade was successful but I was a bit surprised that all the network printers that I have were gone.
For those us either in a small SOHO this is no big deal, however, if you're in a big environment where you have a lot of machines this would be a big problem and would create a lot of unnecessary work and time wasted.
Have any of you Mac experts perform an upgrade from Panther to Tiger? If so, did you loose all your network printers that you have configured in System Preferences > Print & Fax
Could this be a bug in Leopard????

Printers disappear when trying to print pdf/a documents...?

The only way to get the printers back is to roll back windows. Very time consuming and irritating. Does anyone know it this is a common problem or if it is more likely to be a faulty installation?
Cheers,
Mats

Is this a home system or a work environment?
What's your OS? Acrobat version?
We have a similar problem sometimes at work that the printers disappear, however this is due to the Citrix work environment.

I just upgraded to snow leopard and some of my printers disappeared and I am unable to get them back any ideas

I just upgraded to snow leopard and some of my printers disappeared and I am unable to get them back any ideas

Hello DaveDue
Start your troubleshooting with the article below, you may need to download the printer drivers directly from the manufactures website.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Regards,
-Norm G.

Printers disappear from Print Management on the server itself

I have a server 2012 r2 print server. A short time ago all the printers disappeared from the print management view on the server itself. They are still showing in the ports view, I can still add a printer, and people can still print (though I
am getting many complaints that printing has become slow, not sure if that is related or not.) Any suggestions or ideas on what might be causing this would be greatly appreciated.
Thank you!
JR

Hi,
Please check if
KB2995388 was installed in that Windows Server 2012 R2. It may cause similar issues as reported in following thread.
Print
Management Console displays no printers after applying Windows Update for Windows Server 2012 R2 (KB2995388)
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

Duplicate Printers on Network

Does anyone know how to find source of duplicate printers on network? First I thought it was because of Mac OS X server and Windows 2003 server on same subnet, both sharing. Turned off Print services for Mac on Win2k3; still had duplicate printers. Then thought maybe someone else was sharing network printers -- looked at my own machine and realized that I was sharing printers and was unable to uncheck the box. Now I have fixed that issue and we still have duplicate printers.....still wonder if someone else has printers shared.
If users choose either "printer" or "printer1" one of them will show the correct printer model and it will print; the other choice doesn't work. The only problem comes when students, who have no admin privileges, try to print -- they can not add new printer.
MacBook Pro 17" Intel Cor Duo 2.16GHz, 2GB RAM Mac OS X (10.4) Parallels & Bootcamp, MCSE @ school system carrying around a Mac

Hello Roy,
With regards to the shared printers, where are you seeing them? Is it in the Printer Browser > Default Browser or is it via the Print dialog of an application? And does it say Shared Printer or the printers name? The reason I ask is that if you have a printer that supports Bonjour or AppleTalk, it will make itself visible on the network, but not with the name of Shared Printer.
Personally I haven't seen shared Windows printers displaying in the Printer Browser > Default Browser or Print Dialog > Shared Printers of an application (probably because Bonjour for Windows hasn't been installed) so I would say that if it is not the printer advertising itself then it would be one of the Mac's on the network. Finding which one could require a long process of elimination.
For the record, no admin privileges are needed on the local Mac to print to the shared printer. You need them if you want to install the printer 'locally' that connects to a network share. But the student will be able to print to the shared printer (especially if it is provided by Mac Server) without installing it locally.
Regards,
Paul

Bonjour printers disappearing

I have a problem with a G-5 PPC which has had it's Bonjour printers disappear from the print menu and not appear in the Printer Setup Utility.
This problem followed the 4.11 update. It reappeared after a archive and reinstall, followed by update.
Anyone have any ideas. I have run out as Bonjour is not only setup free, it seems untouchable.
Thanks

Did the attempt to add the printer failed, or did the log-on failed?. Just in case, (I think you did it right, anyway) you have to enter the account Short Name as stated in System Preferences, rather than the user Name, e.g for the user John Smith, enter the short name johnsmith rather than the user name John.
If you cannot add them thru the CUPS interface, I can suggest you to take a somewhat different course of action:
Open Terminal and type this command again:
lookupd -flushcache (press Return)
then log out, and back in. If you can see the Bonjour printers briefly, and then they disappear again, then:
Reset the Printing System form the Printer Setup Utility (do not try to reinstall the printers yet), and then run some system utility to "clean" the system.
Personally, I prefer MainMenu, because I find it simpler to use, but you can also run Onyx, Cocktail, etc to achieve the same results.
In case you use MainMenu, in the Cleaning tab, clean all the users caches and do a deep clean of the system cache, verify the preference files, flush the lookupd cache (from the Other Taks tab), and restart. This boot up will last longer than usual.

After installing mavericks on mac mini network printers disappeared

After installing Mavericks on my Mac Mini, all printers on the home wifi network disappeared and cannot get them back. Tried deleting and re-installing printers and all updates. Network does not see them from the Mac Mini. Is there some workaround or solution to this? Everything worked perfectly until the Mavericks upgrade.

Was there any evidence of a new or update printer driver at the Epson site for use with Mavericks OS X? Even if so, that may not be enough as the peripherial makers can be steps behind a new & different OS.
I have two Epson printers, one is an all-in-one WF845 (bought at 50% off) and an older Photo Stylus 820, this still makes great prints; both work wireless in different ways. However I have what are essentially antiques in both hardware and software.
Not sure if there are any third party drivers that could help as a fix or a patch for the situation you face, if Epson hasn't a working alternative to being printerless. Too bad that paperless society didn't evolve to save a few trees and thousands of gallons in expensive ink.
Good luck & happy computing!

Shared printers disappearing after Adding

Every time I try and print to a shared printer on a wireless network, it only works once. The next time I start the application the added printer is gone.

I'm having a similar problem. When I'm at the office I print to 2 shared printers that are attached to other Macs on our network. At the end of the day I take my MacBook Pro home with me. When I come back to the office in the morning and plug into the network, all my printers are no longer listed in my print dialogue windows. I have to "Add Printer" to get them to show up, then they work just fine all day. But then the same thing happens the next day, and the next day, etc. The printers that have been directly plugged into my MacBook Pro are always listed and they never disappear. Solution anyone?

Windows 7 pro Auto Deleating all printers on Network

Over the past months we have replaced all of our computers from Windows XP Pro to Windows 7 Pro unites. When the last computer was changed out, (it is the computer
that all of our printers are connected to the network through. Printers we use on our network, an Epson Lq 570+ (Connected by parallel port), HP OfficeJet Pro 8100 (Connected by USB port), HP OfficeJet Pro 8500A (Connected by USB
port) and a Eltron 2844 UPS printer (Connected by USB port) they all get automatically deleted for a workstation at the same time.
We have 6 computers on the network. I have the computers setup on / in both a Workgroup and a Home Group. 1 we store all of our files on this computer
and is not used as a workstation, 1 has all of our printers connected to it and this is not used as a workstation and 4 computers us as workstations.   The network was working great before I replaced the last XP computer with the printers
on it. The next day one of the workstations did not have any of the network printers in device manger so I added them back. They automatically deleted four time yesterday and two time already today. Now a second computer
is doing the same thing. What is wrong, if this continues I will need to go back to the old computer running XP Pro.
Thanks for your help

Karen,
Old Network: We have 6 computers on the network. (5 are running Windows 7 Pro) (1 is running XP Pro) the computer running XP Pro has all the printers connected to
it (4... 1 HPOffice Jet Pro 8100   1 HP Office Jet Pro 8500   1 Eltron 2800 UPS Lable Printer and 1 Epson LQ570+) in this configuration the network is working great all 5 computers running Windows 7 Pro can print
and the printers stay in "Devices and Printers"
The new network: We have 6 computers on the network all running windows 7 Pro. The only change was to change out the Last XP Pro computer with a Windows 7 Pro Computer. We set up all the printers on the
new computer (printers same as above) and shared the with all the other computers.   Under this setup we are loosing the printers on all the computers other then the computer that they are plug into. when it happens we loose all 4 printers
on one of the other computers. I then reset them up on that computer and later a different computer has lost the printers. this goes on all day and that is why I went back to the computer running XP Pro
I hope this explains it a little better.
I believe it is a Windows 7 problem or it could be that I'm using both a "Workgroup" and a "Home Group".   (I had to set up a Workgroup when I had a mix of XP and Windows 7 computers.)
Thanks for your help
John

My Pavilion A6207c no longer connects to internet and my printers disappeared.

I cannot connect to internet and I cannot reinstall my printers. A spooling error appears when I try to reinstall the printers. I'm looking for driver's to update or recover for the Vista Home Premium OS.

All Wifi networks. It recognises the name of the networks, then thinks and thinks and doesn't lauch the wifi mode.

HP Printer Control app offers only one of the printers on network. How to add a second printer.

The original "eprint home and biz" recognized both printers on my network. After upgrade, have lost one printer and see no way to add it. HELP, please?!?

Unfortunately the Printer Control app only supports printers manufactured from 2010+ that are ePrint capable. That is why it is not working with your 2710.
And it looks like the HP ePrint app (formerly the ePrint Home& Biz app) has removed support for some of the older model printers with its most recent update.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Printers disappeared; network crawling

Similar Messages

Maybe you are looking for