Printers - Laserjet

Scanner to Network Share Folder Problems[ Edited ]
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Recommended re-post by Gemini02 11-11-2014
‎11-08-2014 10:51 AM - last edited on ‎11-11-2014 10:34 AM by george-p
I am having a terrible time getting my new HP Laserjet 400 PRO M425dn set up correctly to scan to a shared folder on my Windows 7 PC. I keep getting the message “Login or Password” incorrect-Scan Test fails.
PC is a Windows 7 Professional 64 bit.
I believe I have the folder I’m trying to scan to set up correctly with the proper permissions.
My PC and printer are on the same local area network.
There is no administrative password on my PC
I do have to login via a user account when signing onto the system. My user account has administrative privileges
My printer is a HP Laserjet Pro 400 M425dn (CF268A)
AirPrint works fine.
Scan to email works fine.
Scan to USB port works fine.
HP Scanner Software on PC communicates with printer fine.
Tool Box communicates with printer fine via web browser on PC.
HP Web Services appears to be setup and working fine although not fully tested.
I have a Network Attached Server on my LAN for backing up files. I created a folder on the NAS and then from the Toolbox set up Scan to Network Folder for the printer---it works fine!
I can ping the printer from my PC. Another utility will return the printers host name.
I’ve checked the manual 2 or 3 times to make sure I was following instructions. I’ve also checked a couple of articles from HP on configuring scanning on the printer.
No matter what I try I get the “Username or password is incorrect. Ensure both user account and password are valid.” Error when testing the configuration
I have tried leaving the Password and Login fields blank--still get the message.
Entered my PC sign on information multiple times to make sure I wasn’t doing a finger check-same error message.
Could homegroup on my PC be the problem?
Any help / suggestions would be greatly appreciated.
K E Wilcox

Hi,
Pleae use the following link for the whole series:
http://support.hp.com/vn-en/drivers/selfservice/HP-LaserJet-M1200-Multifunction-Printer-series/50715...
Regards.
BH
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I hope this helps.
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Hi there IT _Mgr
Quick suggestion; This is a commercial product. I will suggest seraching for posible solutions and posting in the forum for HP Business Support for yet a better chance at finding a prompt solution.
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