Printers Not Listed in Printer Setup Utility Dialog

I am trying to install an Epson stylus CX4800 All in One
Scanning and Copying OK.
Downloaded and installed epson11766.dmg
The drivers show up in the Library Folder but not in the add printer dialog
I'd be grateful for any help, advice and or suggestions etc
Thank You in advance

I am having the same problem, with different wrinkle.
My Lexmark Z54 is normally connected to a PC, and I want to print over the network. I could find the printer, but could not get the printer driver to install this way. I finally undid everything, connected my printer to Mac by USB, and successfully (with glitches) got the printer working.
So, I reconnected the printer to the PC, found it over the network, and tried to tell Mac what driver to use. But the printer is STILL not listed in the pick-box, and I cannot figure out how to select the driver by looking through folders.
I have used PCs since before Windows existed, and am having a lot of troubles with Apple. This simple task is one of them.

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HP Printer not appearing in Printer Setup Utility LIst

My HP Deskjet 6980 printer used to work fine when I first bought it. Then my laptop stopped bring able to connect to it. I contacted HP and they told me to remove the printer from the list and re-install the latest driver. I did that, and I also reset the printer setup utility preferences, but the printer never comes up. The printer does work. I printed out a few test pages from it while disconnected from the computer. How can I make the printer appear on the Setup utility list?

HP provides this troubleshooting tip.
From what I can determine the printer is an Ethernet printer. I assume you have it connected via an Ethernet cable either to your computer or a network router. You may need to add the printer as a TCP/IP printer using the IP Printer option in Printer Setup Utility. Consult the printer's manual for information on configuring the Ethernet settings. You probably should be able to configure the printer's Ethernet to use DHCP. Your Network preferences in System Preferences should also be configured to use DHCP.

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The Printer Setup Utility was a separate utility in 10.4, but with 10.5, 10.6 and now 10.7, it's function has been incorporated into Print & Scan (formerly Print & Fax). So if you open System Preferences > Print & Scan and select the HP in the Printers column, and then click on Options & Supplies, under the Driver tab there may be the option to enable the Duplex unit. If there is this setting, enable it and then see if you have the option to select Two Sided.
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HP 1610 All-in-one drivers not seen by Printer Setup Utility

Just got this new for christmas. I downloaded the latest software and installed it. It was "successful". Everything with the software and the printer seems to be OK. When I go to add the printer to Printer Setup Utility I see the printer icon with a ? overlayed on the list followed by the printer name, followed by "no drivers installed". The "add" button is grayed out so that the printer can't be added. I can scan with the software I installed, and everything else seems to work except printing. Looks like to me that the problem lies with the PSU. I spent about an hour and a half on the phone with a very helpful HP Tech., but no-go. I repaired permissions, but that didn't help. The unit is seen by the System Profiler. PSU is v.3.0. I am using "Panther" 10.3.5. Sure would like some suggestions... Thanks!

I did as you suggested but it did not fix the problem. The software seems to be working but the HP device 4620 printer etc will still not connect to the router/network. I am still getting the message wrong password when the correct password is used
Cheetah12 wrote:
Thank you for this information. Let's try some more steps:
I would like you to restore the defaults on your printer:
1) Press the Wrench on your printer
2) Press the Tools menu
3) Press Restore Defaults and click yes
Once this is complete, I would like you to remove the Officejet 4620 software (If there is any on this computer). Please follow this HP document on Uninstalling the Printer Software. Remove the USB cable out of the computer, if it's already connected. Next, let's clean out your Temp folder on your computer:
1) On the keyboard, hit the Windows key and "R" key together, then type %temp% and click enter.
2) Press Ctrl and A together (This will highlight everything)
3) Right click with your mouse and select delete
Now, perform a clean boot on your computer by following this Microsoft document here. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Try installing the software from the HP website here. Choose your correct operating system; Either 32 or 64 bit. Do not connect the USB cord into the computer until prompted.
Please post your results again!

Lexmark x4650 Not Added to Printer Setup Utility

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Wish I could help. The same model Lexmark is acting strange with me too. I have it wirelessly installed no problem on a windows PC and my wife's MacBook Pro but my plain ol' MacBook 13'' can't find the printer. I have to either plug it in USB or use it shared from the Pro.
Furthermore I have trouble reading the instillation cd. It makes horrible lawn mower pull cord like noises in the drive and only works after ejecting many times. Every other cd seems fine though and neither of the other two computers had trouble with it.
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Hi
I have just bought a lexmark x6570 wireless printer and have installed the driver on my powerbook, set up the printer (using a usb lead as instructed) but am unable to print anything as the printer driver does not appear in the printer setup utility. I have even tried to move the folder that was created on the desktop to the printer folder in the library folder but still no joy.
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@YDNA1958
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

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Apple included the Gimp-Print driver "HP Laserjet 6 Series" for that printer. Does that show up?

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I have actually seen this as well but have no clue what causes this issue. It's annoying because I have also seen this happen where it will hide local printers.

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Trying to add Epson c88 to eMac system 10.3.9/800/512. Repaired permissions, installed drivers from included CD, restarted, repaired permissions. c88 does not show in Printer Setup Utility, though info's being exchanged between printer and eMac since Epson Printer Utiity recognizes the c88 and can test ink levels, head alignment, etc. No printer (not even an old c80) shows up in the printer list, so no printer can be added.
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Checked w/ Epson and they're pretty sure since Epson Printer Utility can be accessed, the problem's w/ the Printer Setup Utility; they suggested I call Apple.
Called Apple but $49.95 to try and find the problem (half the cost of the printer?) seemed untenable.
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Okay mrthuse,
I have a Epson C86, and this is the procedure I would use. I think I've changed the references to the C86, but if not, I believe the procedure for the C88 would be basically the same.
* Download the most current driver from Epson: Printer Driver v2.5bA.
* Before moving the folder & files listed below, to a "Temporary Epson Trash
Folder", open "Printer Setup Utility" and delete the C88.
* "Quit' "Printer Setup Utility"
* Move the files (Posted in Capitals) to the "Temporary Epson Trash Folder" on the Desktop
HD > Applications >
EPSON PRINTER UTILITY (Alias)
HD > Users > Your Home > Library > Preferences >
COM.EPSON.IJPRINTER.UTILITY.PLIST
COM.APPLE.PRINT.CUSTOMPRESETS.PLIST
COM.APPLE.PRINT.PRINTCENTER.PLIST
COM.APPLE.PRINT.PRINTERPROXY.INTERNAL_MODEM.PLIST
COM.APPLE.PRINT.PRINTINGPREFS.PLIST
HD > Library > Printers >
EPSON (Folder) Only move this folder if you have no other
Epson products
I also had a "OS X booklet.pdf" (Epson) that I had saved in my "Documents" folder. You will get a new one. After the installation, I replaced it. You may not have saved your original one. It's no big deal, there's really not much in it, In fact I don't remember ever opening it, before today!
* Quit ALL running Applications
* "Repair Permissions" using "Disk Utility" in the "Utilities" folder
* Dig out your Epson C88 "Start Here" instruction quick sheet, for reference
* Unplug the USB cable from the Mac & then from the C88
* Re-attach the USB cable to the C88 & then from the Mac
* Turn on your C88
* Double click on: "epson11510.sea.hqx" to unzip
* Double click on: "epson11510.sea" to expand
* Follow the prompts & instructions
* When the "Vise" installer opens in a window, double click it to start the install
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* "Repair Permisions" again
* Turn on the C88
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* Click on "Stylus C88" to highlight
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* Click "Add"
* Quit "Printer Setup Utility"
The images below, that are left on the "Desktop", can be trashed, unless you prefer to keep the installer.
epson11510.sea.hqx
epson11510.sea
C88Series_1.8bAs.dmg (The 1.8bAs.dmg, may be a different number)
You should be good to go, I hope!
Good Luck!
ali b

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How do you get the updated "printer setup Utility" from tiger??Having a herendous problem getting my Epson R1800 with firewire to show up in the setup utility, though it shows up in the Epson printer utility. Could it be a bad firewire cable? As I do not see anything under firewire in the system profiler or under Printer? My printer is unusable?

Have you selected the "More Printers" button within the Print Setup Utility? Epson has it's own USB printing compatibility section within the top pull down menu. It also has a Epson FireWire printer selection.
Brian

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Hello,
Thanks for the post. Murphy's Law, as soon as you really need to print something for work, this happens!! I've pasted a link below that should help you resolve this one. I hope this helps..........GOOD LUCK!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00653122&tmp_task=solveCategory&cc=us&dlc=en&la...
Just in case, below is a link for the drivers should you need to download. There is a Universal Driver that supports MAC OS 10.3/10.4 if you need a quick and dirty......
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=11534...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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Cornelius,
I've tried all that, reinstalled and re setup. Plus I ran a patch from Brother for this problem: when the Printer dialog doesn't run. I even went to the manufacturer, and the Brother tech said it had to be my operating system.
Uh-oh. I just went back on a whim and discovered the patch was for OS 10.4! That can't be good… I'm on 10.3.9. That probably explains the problem. I didn't mention the patch to the Brother tech, as I recall.
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Printer setup utility- driver not appearing in list

Hi - I have installed a Canon printer driver (latest version as I checked), restarted my new MacBook (with updated OSX) but the driver does not appear in the list when i try to set printer up. Printer is connected to USB. It is a Canon Pixus iP7500. Latest driver is 4.1.9 - I checked.
I think my question is - how do i get the driver to appear in the Utility's list?
Thanks.

For the Canon PIXMA drivers (or PIXUS in Japan), the Print Using menu is meant to automatically change to Canon IJ Printer when it detects the USB connected printer. If it doesn't change, you cannot manually browse to it like you can for other drivers.
Often the cause of the correct driver not being selected is that the software hasn't installed correctly. Following is some steps that I have used myself and offered to others that has resolved this problem.
1. Open Printer Setup Utility, click on Printer Setup Utility and select Reset Printing System.
2. Close the Printer Setup Utility.
3. Go to Library > Printers > Canon and delete the contents of the BJPrinters folder.
4. Go to Library > Receipts and delete the file Canon iPxxxx xxx.pkg
5. Empty the Trash
6. Restart the Mac
7. Install the latest version of the Canon driver (which you have).
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9. Open Printer Setup Utility. If the printer is not already displayed, click Add.
10. Select the Default Browser view and select the Canon printer connected via the USB port. The Print Using menu should automatically change to Canon IJ Printer.
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Printer Setup Utility lists no printers

Just upgraded to Panther. Printer setup utility shows no printers, but they're in Library folder. And utility can't/won't add them. What's the problem?

Welcome to the discussions.
When you Upgrade to any Operating System usually it will sometimes de activate a Printer you were using.
The reason is you have downloaded a brand new operating system.
When you do this you will often have to Trash what you have previously installed, plus going to your library and deleting everything that is related to your printer.
Restart your computer afterward.
Then you need to boot up in Panther and then put the Printer Disc in and make sure your Printer is plugged in and then Download your Printer from the Disc. After you do that it is a good idea to check your printers web site and make sure you have the latest updates for your printer and operating system.
When it downloads to your Desktop you must drag it to the Printer Folder and then double click the dowload to launch it.
Double clicking it on the desktop will not launch it in the proper folder.
Some printer upgrades will download to the printer utility folder and launch while others will not.
You don't tell what printer and how your hooked up so it;s hard to address your problem without all the detailed information.
The method I explain above I have used and works.
Cheers Don

Can Not Add a Printer/Printer Setup Utility Not Working

Hi!
When I go to my System Preferences, Printing, Set Up Printers..., nothing happens. I thought this was how you added a printer, but no dialog box is opening. Any ideas about what I am doing wrong or how to fix this problem?
Thanks.

Hi Everyone,
Thanks for all the feedback on my printer problem.
Here's what I know: Yes, the printer is plugged into the electrical outlet and the computer itself. The printer is an EPSON Stylus Photo R280 and EPSON claims it will operate on a Mac running 10.3.9 (which is what I have). Installation was going according to their instructions, including installing the drivers, and when I got to the part where it said to connect the USB cable, I did and apparently the computer recognized it as the installation then continued to the next step. The next step was a screen that said "Open the Printer List" and that's where I ran into trouble, as no printer list opened, no matter how many times I clicked on the button.
Taking Ali B's advice, I checked HD>Applicaitons>Utilities to find my Printer Setup Utility, and lo and behold, it's not there! I have no idea what happened to it, but I'm guessing this may be the cause of my problem(?). So how do I get it back? Reinstall all my original OS software?
Thanks again for all the help.

Printers Not Listed in Printer Setup Utility Dialog

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