Printers removed from workstation and readded by themselves- policy should not be running

We are currently ins a state of upgrading all our netwrae 6 servers to
netware 6.5 and our zen from 4.01 to zen 7.
While we have most of our netware serveres up to 6.5, the one that has
zen 4.01 is still a newtare 6 server.
Our printers are mostly HP4200's and we just migrated all of them to
the Novell Gateway from the "Unsupported HP Gateway" a few weeks ago.
WE have windows 2000 workstations.
We still use the NT computer printer policy since our server was
migrated from zen 3.2 to 4.01...
This is how we get our printers to the workstations
the printers are added to the NT computer printer policy so when the
user's machine starts up, it reads the policy and deploys the proper
printers. We then have apps that are set to force run the first time
the user gets the printers and those apps build the printer.
This has been working fine since 2003
What's happening and it did not start till about a week or two
ago.....
while a user's machine is up and running, they attempt to print
something and it comes out of the wrong printer or can't print at all
because the printer tray settings are gone...
what it appears is happening:
When you manually delete a printer that was deployed by zen and then
restart the machine or run the printer policy, it redeploys the
printers, but since the tray apps have already run, they don't deploy
again.... this creates an "unbuilt printer"
Since the printers are all unbuilt and the default printer may be the
wrong one, when the problem ocurrs, it appears as though all the
printers are being removed and then readded, changing the default
printer and also unbuilding them since they would have to be deleted
in order to be readded to appear unbuilt.
The policy doesn't appear to be running, so I don't know how this is
happening on a running workstation.
Is there a way to determine without watching a PC all day long to see
if the policy or something is running without cause to determine
whether it actually is Zen running a policy to redo the printer policy
when it's not supposed to....
I know this is confusing, but there really doesn't seem to be an easy
way to explain this...
I should also add, this problem seems to affect one Xerox DC3535 we
have that also uses the Novell gateway.
Did upgrading to Netware 6.5 also upgrade the Novell gateway and could
this cause this problem?
Any ideas what I can check?
Thanks
Tony

Tony,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

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