Printhead stuck to right with clicking noise. Error message: Wrong cartridge.
Multipass MP390 now has printhead stuck to the right. Error message - Check printer - wrong cartridge. When I attempt to use or clean (through additional functions-maintenance) it sounds like the printhead moves, but it doesn't and then I receive a click, click, click noise. Is this printer doomed? Any way to reset the printhead? Will the scanner/fax continue to work if the printer/copier can not?
Hi JBrennan,
Repair service via a Canon Authorized Service Facility is no longer available for this product, but please feel free to take the printer to a local service facility of your choice for repair.
We also have other options available to you; please call or email us at one of the methods on the Contact Us page for more servicing options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com -
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Thanks Vivek
SharePoint Foundation 2010 Book
http://www.redpipit.comHi,
Please have a look at the article below:
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http://blogs.technet.com/b/exchange/archive/2010/02/04/3409289.aspx
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http://blogs.technet.com/b/exchange/archive/2010/12/07/3411644.aspx
Besides, please run the cmdlet below:
set-user alias -remotepowershellenabled$true
Xiu Zhang
TechNet Community Support
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