Printing 11 x 17 Sheets

Today I purchased a OfficeJet 7000 that is supposed to print 11 x 17" paper.  I worked with it and got it installed but could not configur it to print both sides.  The document I regularly use is 4  sheets of 11 x 17 paper and fold it it in half to create sixteen  8 1/2 x 11 sheets. In the past I print one side of the document and manually print the backside.   The OJ7000 will not allow me to do this either printer one side of the entire document nor printing 1 sheet at a time.  I worked with tech support people for over two hours and they couldn't help so I finally gave up. 
Since I cannot find any information about the capabilities of the 7000, no manual, I'm going to return the printer and maybe try a Epson but I probably will have to pay a re-stocking fee.
I'm very frustrated with HP because they don't have fast answers to what should be an easy fix.  Perhaps I should lower my expectations?
Manis Samons
[text removed for privacy]

The manual should be provided on a DVD with your printer.  You can also download the manual from HP here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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