Printing - all printers show status of document as deleted

I upgraded from Leopard to Snow Leopard and am now left out in the cold. Printing does not work. I have updated the HP drivers. I installed the Adobe Collection with Acrobat after upgrading to Snow Leopard. The Adobe Printer does not work either. The console (Error Logs) state something about "Hint: have you tried the RAW image ... something" the other line states that printing failed due to some NSDialog returning some negative number. If I navigate to the CUPS page using localhost:631, I get the HTML source dumped on the screen, but if I go tto localhost:631/admin I get the CUPS web interface.
1. How can I get my printers working
2. How do I reinstall just CUPS
3. I used to have CUPS-PDF printer working, now even that is not working.
Can I please come-in from the snow to enjoy the warm fuzziness of my Mac once again?
All of this upgrade just to try out the iPad SDK and no apps in the iPad simulator other than contacts.
kind regards,
Jayant C Varma
Mac Book Pro 15" Mac OS X (10.6.2) iPhone

Found the reason: Windows Print Spooler is inactive. Lauching CMD.EXE in administrator mode and typing in "net start spooler" resulted in Error no 5, Access denied. I had to hit the right mouse button on the Computer icon, to navigate to Services and locate Print Spooling, wich was stopped. For some reason. From there, i was able to Start spooling services and instantly got all my printers icons back, showing "normal".
Now, how do I get rid of the extra instances of the P1606 printers? I only need one, really.
Do I simply "remove" the extra ones?
BTW, the printer driver was downloaded off the printer through its web interface. Not sure that this somehow caused the problem? But I am tempted to remove all traces of the P1606dn installation and install through the 140MB "normal" driver package?

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About 2 weeks ago, not able to print all pages in a .pdf document using internet explorer 11?

About 2 weeks ago, not able to print all pages in a .pdf document stored in a folder (I'm using Windows 7)?
It only prints 1 page then my Brother MFC-J4510DW Printer says "Please put another piece of paper in the feed slot"....the problem is the print setting is set to "manual mode" in Windows 7 rather than "general setting". If you try to change the setting to "general", it will not accept the change.

Hi.
I did try using the printParams feature and it worked, but since I need to be able to print sets of non-consecutive pages, I end up having to bring up the print dialogue multiple times and have the user set watermarks each time.
I decided to just create a new pdf in a temp directory containing the selected pages and open this document in a new window. This works well and allows them to use the print button on the window to print, bringing up the print dialogue just once. However, since I need to open the document in a way that shows the print button, I am using OpenInWindowEx, with AV_DOC_VIEW, and the option PDUseBookmarks or PDUseThumbs, rather than PDUseNone. This displays a toolbar which also includes icons for creating a new pdf, deleting pages, etc. I do not really want to include these icons on the toolbar. Is there a way to remove unwanted icons from the toolbar, or make them invisible?
Hope this makes sense. Thanks for your help.
Mary

Printing all items (collective) from material document

Hi ,
Can anyone help me with necessary config to be performed to print all items in the material document when a GR is done using a mvt type 101.
Thanks ,

Pls check the below settings for material document Print out:
1. Maintain the Printer Name in SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Gen Settings->Printer Setting
2. Ensure that in SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Gen Settings->Item Print Indicator, 1 stands for Matl Doc print out
3. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Gen Settings->Print Version, maintain Print Version 2
4. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Maintain Print Indicator for GI/Transfer Posting Documents
5. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Output Determination->Maintain Output Types, for the Output types WE01, WE02 and WE03, ensure the foll:
a. Default Values: Dispatch Time is 3 or 4 as per reqmt. and Tr medium is 1
b. Print Parameter is 7
6. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Output Determination->Printer Det->Pr Det by Pl/StoLoc, maintain the Output device for all your Plants
7. Go to MN21, for Tr Type WE, Print Version 3, maintain Print Item as 1.
Now the settings are ready for Printing Material doc
8. While doing MIGO, ensure that in General Tab, you get "3 Collective Slip" beside the Print Indicator and you tick mark the field.
9. Now depending on the setting in 5a, the Matl doc is printed. If it is 3, you have to print it using MB90. If it is 4, it is printed immediately.
For custom print You need to maintain below settings.
2.5.3.1. Maintain Condition Tables
Menu Path: IMG / Materials Management / Inventory Management and Physical Inventory / Output Determination/ Maintain Condition Tables
Transaction: M703
2.5.3.2. Maintain Access Sequences
Menu Path: IMG / Materials Management / Inventory Management and Physical Inventory / Output Determination/ Maintain Access Sequences
Transaction: SPRO
2.5.3.3. Maintain Output Types for IM Documents
Menu Path: IMG / Materials Management / Inventory Management and Physical Inventory / Output Determination / Maintain Output Types
Transaction: M706
2.5.3.4. Maintain Output Determination for IM Documents
Menu Path: IMG / Materials Management / Inventory Management and Physical Inventory / Output Determination / Maintain Output Determination Procedures / Condition : Procedure
2.5.3.5. Create IM Documents Condition Records
Menu Path: IMG / Materials Management / Inventory Management and Physical Inventory / Output Determination / Maintain Condition Records / Create Condition : Inventory Mgmt
Transaction: MN22

Why do all printers show up as greyed out, including the P1606dn, on Windows 8.1?

I have a number of Windows 8.1 machine in our home. All were installed off the web install. But one machine, a SONY Vaio Flip 13, gives me issues when trying to print. As you can see from the screen capture, all installed printer's icons are greyed out? If I launch any application such as Notepad or Word or Photoshop, no printer is showing. it is, as though no printers are installed or connected on this system. Beats me.

Found the reason: Windows Print Spooler is inactive. Lauching CMD.EXE in administrator mode and typing in "net start spooler" resulted in Error no 5, Access denied. I had to hit the right mouse button on the Computer icon, to navigate to Services and locate Print Spooling, wich was stopped. For some reason. From there, i was able to Start spooling services and instantly got all my printers icons back, showing "normal".
Now, how do I get rid of the extra instances of the P1606 printers? I only need one, really.
Do I simply "remove" the extra ones?
BTW, the printer driver was downloaded off the printer through its web interface. Not sure that this somehow caused the problem? But I am tempted to remove all traces of the P1606dn installation and install through the 140MB "normal" driver package?

Since updating to the new version the work web page that i use will only print 2 pages even if there are more. I can not get it to print all the pages in the document.

for instance....I have a documents that has 6 pages, I can scroll down and see all the pages but when i hit the print button it will only print 2 pages. I tried to change it in the setting part but there is no feature that allows you to change it.

For many years, Firefox has problems printing when some style rules are used. However, I am not aware of any changes for the worse in Fx4 (at least, until now I wasn't aware of any).
A couple of thoughts:
(1) Is it possible you were using an add-on in Fx3.6 that fixed this problem, but the add-on was disabled during the upgrade because it wasn't compatible? (Sometimes that can be fixed with a little hack.)
(2) Are there any obvious settings differences that could be affecting printing, such as fonts, margins, or shrink-to-fit/percentage?
(3) Does the workaround of selecting the entire page (Ctrl+a) and then choosing Selection under Print range in the Print dialog work? Unfortunately, this can slice through lines and images, but it often works around problems with style rules.
In the interest of saving paper, it often is useful to experiment with a PDF printer driver. If you don't have pdfFactory, you can install a trial version for testing: it lets you view the results without first having to save the file. (If you save with the trial version, there is a footer to that effect.)
(4) Is it an HTML5 problem? You can toggle the HTML5 parser off, but this is a global setting, not site-specific. If you are familiar with about:config, filter on html5 and double click '''html5.parser.enable''' to toggle its value from true to false. This helps for some sites, but has no effect on others.

HP OfficeJet Pro 8500/A910 does not print all items show pending

Printer is online and connected and ready (verified on the printer (report printed) and via HP ePrint center.,
all email addresses used to send ePrint docs are allowed addresses
we have a secured enterprise wi-fi system here and do not want to uninstall or delete wifi connection as we would have to call in the network person. All pcs are connected, wireless is working, yet nothing prints, Have powered machine on and off, deleted pending jobs at eprint center and refreshed.
Please help, we are a co-working/meeting space and my clients need to get their documents out.
Thanks!

Hi 1OfficeSandpoin,
As referenced here under solution five of the fourth section:
If you are using your HP product in a business environment, issues can occur if certain router ports have been closed by your network administrator. If the ports are closed, the HP product cannot initiate outward connections to Web Services servers. Check with your network administrator and confirm that ports 80, 443, 5222, and 5223 are open. When those ports are open the HP product connects with Web Services servers.
*NOTE-Although the document referenced is for Print Apps, the steps are the same for all web services.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

How can I copy or print all text highlights in Adobe Reader for Android?

I read many tech books as pdfs. And highlight the parts I want to note.
Since I am now reading them on an Android Tablet using Adobe Reader for Android, I need to find a way to move my highlights to a separate doc when I am done reading. I don't see instructions for this anywhere.
How can I copy all text highlights at once from a document?
And / or
How can I print all text highlights from a document?
Thanks,
ken

Thanks.
Kindle Reader will let me do that with Kindle books and docs that I buy from
Amazon, but not with personal docs (such as pdfs) that I import, unfortunately.
Is a VERY useful feature!

I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?

I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?

Hi,
It won't work with airplay, here is how I got it to work with OSX 10.9.4 fully patched;
you will need to use the serial cable to start the process:
In-brief Version:
0) Go grab the firmware update tool, the driver, and the scanner software
1) Turn off the firewall and antivirus (if you use it ??)
2) Update the firmware using the serial line
3) Reserve a static IP outside the DHCP range (using the MAC address of the printer) on your WAP server
4) Configure the printer to use a static IP through the front panel
5) Configure the printer WIFI with your SSID and net key through the front panel
6) Install the CUPS driver on your computer through the printer settings by specifying the static IP
7) Install the Scanner driver then go into the Control Center and add you computer and printer configuration
I generally use this kind of set up so that the printer comes back at the same place after a power failure in
the event that it has a crappy driver.
For those of you who need a little more help:
0) Turn off anti-virus and firewall software (it did seem to matter)
1) Go to the Brother Center and download 1) The firmware update tool, 2) the driver, 3) the scanner software
2) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; find the MAC address and write it down
3) Plug the printer in using the serial cable, it will auto detect and you will be able to talk to it.
4) Install the firmware update tool by double clicking on the dmg you downloaded
5) Update the firmware and the subfirmware (NOTE: this is a bit finicky -- you may have to unplug and replug it in a couple of times before it starts to talk with the device, after it starts the update process it frequently gives up in the middle, DO NOT unplug the device at this point, just select "retry" from the dialog and it will continue -- it will take about 15 mins or so.
6) Once the firmware is installed, go to your WAP server and look at the DHCP IP range; typically something like 10.0.1.2 to 10.0.1.200
7) If there is a capability to reserve an IP on your WAP server pick an IP outside the range in 6 (e.g. 10.0.1.201) and use the MAC address (from step 2) for the reservation... its fine if you don't reserve it -- this is an extra precaution -- just make sure you pick an IP outside the DHCP range
8) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; then set the IP address:
     boot method: static
     IP address: the address you chose in 7)
     mask: 255.255.255.0
     gateway: the IP of your router -- typically 10.0.1.1
8) Go to the front panel on the printer: tools -> wireless -> setup wizard -> let it find your network, select it, and enter your key.
9) Reboot the printer and check it connects to your wireless network
10) Go to the front panel on the printer, tools -> all settings -> print reports -> network configuration ; print the report and check the IP and MAC
are what you think they should be.
11) Go to your computer, bring up a terminal (applications->utilities->terminal)
12) Ping your printer to make sure its up and accessible -- type: "ping 10.0.1.201" (or whatever IP you used in step 7) and check you get a response -- not a timeout -- if it works disconnect the serial line and delete the (serial line) printer from the list of printers -- you won't need it anymore -- if not you screwed up somewhere along the line
13) Now the printer is on the wireless network, install the driver by double clicking the dmg. Then go to system preferences->printers & scanners
     click +
     in the add menu click IP
     enter your IP (from step 7)
     make sure the Protocol is IPP
     Name the printer and set its location
     Go to Use field, in the pull down menu select "Select Software"
     Go through the list and find the Brother MFC-9340CDW CUPS driver -- if its not there you screwed up installing it so go do it again.
14) Go back to the printer page -- select the printer, select Open Print Queue, then select Settings -- check the Driver Version is 4.1.0 -- if
it says 2 you are using the airplay version which seems to be buggered -- so you need to try again.
15) Go open a word document and print it -- smile you are nearly there
16) Install the scanner software by double clicking the dmg
17) Open the Control Center, under the Model: select Other
     Click +
     Select your printer
     Enter your computer name in the display name and click ok
18) Go into adobe Acrobat File->Create->PDF from Scanner (or whatever software you are scanning with)
19) Select "Brother TWAIN" from the scanner list -- if its not there you screwed up the scanner software installation -- go do it again
20) Put a document in the top of the printer and press scan -- wammo !
21) Turn back on your firewall (and antivirus if you have it -- why I can't imagine but what the ****)
22) Go ping the printer and make sure its still reachable (see step 12) -- if not you need to figure out what your antivirus is screwing up because the firewall is no problem
23) try printing and scanning again...
24) rejoice... your done.

Is there a way in Pages to show and print all the added "comments?" (those you add by highlighting text) I'd like students to be able to view my comments on printed version of their papers.

Is there a way in Pages to show and print all the added "comments?" (those you add by highlighting text) I am a teacher, and I would like students to be able to view my comments on printed versions of their papers. I know word displays the comments off to the side of the document, and those comments can be viewed all at once and printed alongside the document.

There doesn't appear to be a way to print conmments in either Pages or Numbers in the Mavericks versions.
Jerry

Print same output to all printers

i am using :
import java.awt.*;
import javax.swing.*;
import java.awt.print.*;
import java.awt.image.BufferedImage;
import java.awt.geom.Rectangle2D;
public class PrintUtilities extends Thread{
public static final double MM_TO_PAPER_UNITS = 1/25.4*72;
public static double widthA4 = 210*MM_TO_PAPER_UNITS;
public static double heightA4 = 297*MM_TO_PAPER_UNITS;
public static double leftMargin = 4.0*MM_TO_PAPER_UNITS;
public static double topMargin = 4.0*MM_TO_PAPER_UNITS;
public void run()
//setDaemon(true); // this thread will not keep the app alive
print();
private Component[] componentsToBePrinted;
public static void printComponent(Component c) {
new PrintUtilities(c).print();
public static void printComponents(Component[] c){
     new PrintUtilities(c).print();
public PrintUtilities(Component componentToBePrinted) {
this(new Component[]{componentToBePrinted});
public PrintUtilities(Component[] components){
     this.componentsToBePrinted = components;
public void print() {
     PrinterJob job = PrinterJob.getPrinterJob();
     PageFormat pf = job.defaultPage();
     pf.setOrientation(PageFormat.PORTRAIT);
          Paper paper = pf.getPaper();
          paper.setSize(widthA4, heightA4);
          paper.setImageableArea(leftMargin,topMargin,widthA4-2*leftMargin,heightA4-2*topMargin);
          pf.setPaper(paper);
          job.setCopies(1);
     //     job.setCopies(PrinterJob.getPrinterJob().getCopies());
     Book bk = new Book();
     for(int i=0;i<componentsToBePrinted.length;i++){
          System.out.println("APPENDING THE FOLLOWING DOC NUMBER: "+i);
//          disableDoubleBuffering(componentsToBePrinted);
          bk.append((Printable)componentsToBePrinted[i],pf);
               //enableDoubleBuffering(componentsToBePrinted[i]);
     job.setPageable(bk);
     //TODO pass an appropriate/specific name for the print job
     job.setJobName("Mobile Report Print Forms");
     if (job.printDialog()) {
     try {
     job.print();
     } catch (PrinterException e) {
     System.out.println(e);
/** The speed and quality of printing suffers dramatically if
* any of the containers have double buffering turned on.
* So this turns if off globally.
* @see enableDoubleBuffering
public static void disableDoubleBuffering(Component c) {
RepaintManager currentManager = RepaintManager.currentManager(c);
currentManager.setDoubleBufferingEnabled(false);
/** Re-enables double buffering globally. */
public static void enableDoubleBuffering(Component c) {
RepaintManager currentManager = RepaintManager.currentManager(c);
currentManager.setDoubleBufferingEnabled(true);
i am getting different output on different printers as well. I have classes defined as Printeable that draw forms, each form has 75 questions and they are all done using graphics2D some printer prints all the pages perfectly some other with different margin and on a laser printer i get only one box.
If it helps someone, for testing, i printed to file (.prn) and read the ouput through Red Titan it's free
it showed me one box out of 76
just the first one ????
possible solution that would help for margin
http://java.sun.com/developer/JDCTechTips/2004/tt0611.html
i used book and send printeable class and appended them into the book class
i am dying to solve this problem and wondering if there is better way for testing and how to make all pages
compatible for all printers. I want my program to send all forms to printer same format same size
is there any suggestion?? what am i doing wrong?
by the way
bk.append((Printable)componentsToBePrinted[i],pf);
componentsToBePrinted[] is an array of classes that implements Printeable and they all draw the forms correctly and sends to the printer. It is working mostly but i needed to work on alll printers no exceptions
I appreciate any help and i will issue all my duke starts im new to posting in the forum but i will give all my points for this tip
PLEASE HELP

I want my program to send all forms to printer same format same size is there any suggestion??Produce a PDF... effectively delegating printing there-of to someone else. Problem solvered.
Your PDF options are (AFAIK) FOP or itext.
Cheers. Keith.

Printer Status in the Device Printer screen shows "Status: Device app install incomplete. Go to Windows Store for details."

Tried to Print from Outlook, got printer error couldn't print, so went to Device and Printers screen, selected printer and it shows that the Status "Status: Device app install incomplete. Go to Windows Store for details."
No answers in Windows store (LOL) did the trouble shooting tool and get
getting error 0x803C010B while runing printer troubleshooter.
Anyone know what MS is trying to say?

Hi luke, I tried your script. However, it seems that once in a while srvnet crashes during the restart. Can you help me on this? Chris
Hi Chris
Not sure why that would be but - you could add some error-checking logic to the script to test whether srvnet has successfully started, and then if it hasn't - attempt to restart it again. I haven't tested this code because I haven't had that issue, but something
along the lines of:
@echo off
set logfile="%TMP%\srvlog.txt"
if exist %logfile% goto begin
echo [%date:~4,10% %time%] logfile created>%logfile%
:begin
echo -->>%logfile%
echo [%date:~4,10% %time%] srvnet check triggered>>%logfile%
openfiles /Query 2>NUL | FIND /C "INFO: No shared open files found" >NUL
if errorlevel 1 goto yes_opens
echo [%date:~4,10% %time%] no open files, proceeding to check for srvnet driver block>>%logfile%
powercfg -requests | find /C "[DRIVER] \FileSystem\srvnet" >NUL
if errorlevel 1 goto no_srvnet_block
echo [%date:~4,10% %time%] **block detected, restarting srv**>>%logfile%
net stop /y srv >NUL 2>NUL
ping -n 5 -w 1000 127.0.0.1>NUL
sc query srv | find "RUNNING" >NUL 2>&1
if errorlevel 1 goto SrvNotRunning
goto :eof
:SrvNotRunning
echo [%date:~4,10% %time%] **srv did not autostart, attempting manual start**>>%logfile%
set cnt=0
:wait1
if %cnt% GEQ 5 goto SrvCantStart
set /A cnt+=1
echo [%date:~4,10% %time%] **waiting for SRV service to start [%cnt%]**>>%logfile%
sc start srv >NUL 2>&1
ping -n 2 -w 1000 127.0.0.1>NUL
sc query srv | find "RUNNING" >NUL 2>&1
if errorlevel 1 goto wait1
echo [%date:~4,10% %time%] **SRV service is now running**>>%logfile%
goto :eof
:SrvCantStart
echo [%date:~4,10% %time%] **Tried 5 times to start SRV but failed**>>%logfile%
goto :eof
:yes_opens
echo [%date:~4,10% %time%] open files detected, not restarting srv>>%logfile%
goto :eof
:no_srvnet_block
echo [%date:~4,10% %time%] no srvnet block detected, not restarting srv>>%logfile%
goto :eof
Let me know if that works better for you!

Print all documents in Transaction CC04 at once

In Transaction CC04, Under each document, There are sub ordinate documents included with it. User needs a way to print all the documents at once that have status as RL( Released). Is there a way to Print all documents with out drilling down in to each document and print. Please tell me a way to figure out this.
Thank you

Hi,
The print functions are generic ALV functions.
The 'print hierarchy' prints all nodes which have been expanded before even if they are not visible in the tree (collapsed).
That's the difference to the 'print view' option.
It depends on the application design which nodes are expanded.
In transaction CC04 'product structure browser' the product structure will never be completely expanded by design because the whole PLM environment could be part of such a product structure, means depending on the filter settings millions of objects have to be expanded.
In SAP Standard it is not planned to change the existing behaviour in transaction CC04.
Material BOMs can be printed via transaction CS11 or CSMB (in this transaction a context menu function 'EXPAND ALL' exists which can be used before printing).
regards
Waman

Print all documents in CC04 at once

In Transaction CC04, Under each document, There are sub ordinate documents included with it. User needs a way to print all the documents at once that have status as RL( Released). Is there a way to Print all documents with out drilling down in to each document and print. Please tell me a way to figure out this.
Thank you

Hi,
The print functions are generic ALV functions.
The 'print hierarchy' prints all nodes which have been expanded before even if they are not visible in the tree (collapsed).
That's the difference to the 'print view' option.
It depends on the application design which nodes are expanded.
In transaction CC04 'product structure browser' the product structure will never be completely expanded by design because the whole PLM environment could be part of such a product structure, means depending on the filter settings millions of objects have to be expanded.
In SAP Standard it is not planned to change the existing behaviour in transaction CC04.
Material BOMs can be printed via transaction CS11 or CSMB (in this transaction a context menu function 'EXPAND ALL' exists which can be used before printing).
regards
Waman

Adobe deletes all printers (every printer!!), then can't add printer

When trying to print one particular file (others are okay), the Adobe pdf printer will hang. When I then go to Devices and Printers, all printers are missing, included non-USB printers (fax, HP 1020, Epson 1280, MS XPS document writer, Quicken PDF Printer). When I try to add a printer, I get the message that Printer Spooler has stopped running and so I cannot add a printer. All attempts to restart the printer spooler fail (the usual stuff in tried per support forums). Naturally, I cannot print from any other application now since there are no longer any printers installed. Restoring to a previous restore point fixes everything until I try to use Adobe to print the particular file again.
Here's a link to the offending file:
http://www.dutchessfair.com/downloads/2010-DCF-Program.pdf
Upon a restore, all my printers were back so I tried printing the pdf file above again and got the same result a second time. Since I got tired of doing restores, I didn't try a third time.
My system:
Win 7 64 bit, updated to latest level
Adobe Reader updated to last week (minus the most recent update)
Inter i7 920
Mainboard MSI X58 Platinum
BIOS American Megatrends V1.5 (4/20/2009)
Memory 6144 Mb, triple channel
Graphics: Radeon HD 4850
Any idea what's going on???
Regards, Bob

WHAT IS WITH THIS!
Couple times now this happenned on the bosses PC. He went to print a PDF file he received as a attachment and lost all printers. We could not restore the printers one time, had to get some expert PC help to get them back. Other time, deleted files stuck in printspooler, restarted and got printers back.
Windows xp
Now, just happenned to me running windows 7. Adobe 9.3.4 running. Opened the .pdf file just fine, but when I go to print it all my printer devices are gone.
Rebooted, printer devices reloaded. Opened the .pdf again and bamm! All the printer devices are gone again.
I had been printing other .pdf documents with no issues. Why is it that certain .pdf files corrupt my system?
What is wrong with READER?? What/Where is the fix??
I need to print this document/
Looking at the prior respopnses, I am probably dreaming thinking I will see a fix here...
J

I really need someone to help me. I have been trying to figure out how to select a PDF document to convert to a Word doc. When I go to select a PDF file, all that shows up is the WORD docs. does not show ANY of my PDF files... Please help me figure out wh

I really need someone to help me. I have been trying to figure out how to select a PDF document to convert to a Word doc. When I go to select a PDF file, all that shows up is the WORD docs. does not show ANY of my PDF files... Please help me figure out what is going on? We have it set on auto renewal so I know its not that we haven't renewed this subscription, because we pay automatically.

Hi olivias,
It sounds like there may be some confusion on your system about what application should be associated with PDF files. You can reset filename associations by following the steps in these articles (depending on your operating system):
How to change the default application for a file type | Macworld
http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7
Please let us know if you have additional questions.
Best,
Sara

Printing - all printers show status of document as deleted

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