Printing at about 80% size

I am an avid user of Pages but I've never seen this before and can't fix it.
Whenever I try to print a report or export a PDF the scale looks to be about 80% of the size onscreen. Does the same thing on all printers. Page setup is set to letter size. If I export to Word it looks fine.
Any Ideas??
Rob

I had the same problem as you did, trying to print a Pages file that looked fine on-screen but was coming out <80% in size when either exported to print, or exported as a PDF. Interestingly, it was fine as a Word doc.
I couldn't see any comments in my file, but I Hid Comments and it fixed it! So, thanks. This has to be one of the silliest idiosyncracies I've seen in DTP software...

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Everything prints small, about 25% of normal size.

Everything prints small, about 25% of normal size. It effects both of my printers. It effects WORD, Adobe Acrobat, and Excel, and anything that I print from the web.
The only document that is NOT effected is Adobe InDesign.
I've tested the usb cables, and restarted my computer. I have not downloaded any new programs or updates.
Anyone had this happen to them? Anyone have any ideas of what happened, and how to fix this problem?
Very frustrated! I have work to do!
Please help!
Thank you!
OH...my Apple Mail is also effected.
Message was edited by: green machin

Hi.
This forum is for a specific product (Adobe Contribute) which doesn't appear to be your issue. It looks like you are having printing issue rather than issues with any particular product. I would suggest finding support for your printer or your Operating System.
Good luck.

Printing Issue - Custom Media Sizes, InDesign CC/Mac Mavericks

Hi all,
I've got a strange problem that I hope someone can provide some insight to. Perhaps this is a bug, but I'd rather ensure that there isn't something here that I haven't understood.
I have a project that I periodically modify and re-print on custom size media (3.25" x 7.36"). I've used the same Id document and workflows since, probably, Id 2 or 3, updating each time to the latest versions. The problem may be in the way Id CC interacts with the MacOS X printing system. The printer in question is a Xerox 8550.
The project is a one page table printed on this particular card stock. What's happening is that the printable area on the stock isn't being fully used - the top and bottom of the media aren't being printed - thus the top and bottom of the content is being cut off, in a way that wasn't an issue previously.
The printer control panel prompts for and accepts the media size correctly (I believe these printers have checks to ensure media fed matches the printable area; the Phaser engine doesn't like printing "off the paper").
Again, the same document has been used for many years, so I've tried the following steps to isolate and remediate the problem:
Document Setup: Custom Page Size, verify correct for media.
Print dialog: "Page Setup..." format for (custom media size defined for OS X), also verified to be correct for media.
Print dialog: "Setup", paper size Width and Height, correct; orientation correct, offset and gap 0p0, scale 100%.
Print dialog: PPD correct.
Recreated document, re-entering sizes and verifying setup. No change.
Created a test document, with same settings, and a scale extending outside of the printable area. The specs for (and my experience with) the printer are that the printable area is 5mm from the edge of the paper. The result of the test is that the content is cut off at 10-11mm from the edge instead.
Exported PDF from Id. Printed using Preview, same OS X page setup configuration. Printer prompts for correct media size. Content in test file prints as expected, to 5mm from media edge.
Printed test document from Acrobat XI, using "Actual Size", "Choose paper source by PDF page size", and "Use custom paper size when needed". Printer prompts for correct media size, content prints as expected, again, to 5mm from media edge.
So, in brief, exported PDF prints properly (and this is a workaround), but it's a pain that Id has this issue. All software involved is up to date. I haven't tried to dig into the PPD, as PostScript isn't one of my areas of strength, but I'm reasonably sure it's correct. I've also tried a similar test using Letter-size paper, and that also prints to 5mm.
I'd love to get some feedback on this. Many thanks.

For what its worth, I've been trouble shooting this issue with Adobe / Xerox / Apple for some time now. Here are my findings so far:
--------------------------------------------------Adobe's final response after a very long help ticket--------------------------------------------------------
This Email is in regards to the case related to the adobe application and Printing issue ,
As checked we were able to see that application is able to create the document with correct size , when checked within Adobe Pdf properties the size was showing as per document specification and when we tried to print the same , the document was showing the same values carried forwarder to the printer and in the preview it was showing the same specific setting of the document size in the printer previewer
It was during the printing process the same value are not being calculated correctly as per our interaction , you were able to use the same in the previous version of Mac 10.8. 5 , please check if there is any update available for the 10.9 version of mac and if it would work on the same ,we would request you to contact your printer help support for the same we are leaving the case open and would request you to call us back if there is any further issue on 800 833 66 87
Thanks and Regards
Jatinder
Adobe Technical Support
--------------------------------------------------Xerox's response, after an escalated level 2 ticket--------------------------------------------------------
Here the Decline from 3rd Level Engineering.
2nd Level Reference #: 19458297
Customer Name: VDB REAL ESTATE
Product Model: Phaser 7800
Problem Summary: Scale is incorrect when printing PDFs on custom size paper in OS X 10.9
Decline Reason: App/3rd party Issue
Note: I tested using the included process steps:
STEPS TO REPRODUCE-
I tested using a PDF that was 6" x 8.5".
In Acrobat or Adobe Reader, choose File > Print, go to Page Setup and create a custom page size of 8" x 9.5".
In the Acrobat dialog, set the size to "Actual size".
Print this to the device, note that the image is about 7" x 10".
Interestingly, in the Acrobat dialog, if "Choose paper source by PDF page size" is selected, the previewed page size is not that of the document, but instead shows 10.13" x 7.17". This size will change if different printers are selected.
Scaling is not an issue when printing to standard page sizes.
I was able to recreate the issue on a Mac running OS 10.9.1 using the Xerox 7800 print driver. I then tested on Mac OS 10.9.1 using a generic Postscript driver and also recreated the issue. This indicated that this is not a Xerox driver issue. I then tested on a Mac OS 10.8.5 using the same Xerox 7800 driver version and it worked as expected without scaling the image.
Mac OS 10.8.5 uses CUPS version 1.6.2 for printing where 10.9.1 uses CUPS version 1.7. I believe this is a CUPS issue and you will need to work with Apple to resolve it.
You may appeal this decision by replying to this email and providing appeal details.
Regards,
Faye Hanley
Technical SPAR Administrator
Technical Escalation Support Office
Xerox Corporation
400 Main Street, Suite 2040
Saint John, NB, E2K 4N5
Phone: 1-888-380-9422 Opt 4
--------------------------------------------------Apple's response, after an escalated ticket--------------------------------------------------------
While using 10.92 with Xerox Phaser 7800DN (2.94.1 PPD - Installed via Software Update), PDF at a custom page size was sent to spool folder via Preview was correctly sized, however the document produced by Adobe Reader appears to be icorrect. When using Preview the PDF printed to a custom page size at 100% scale comes out the proper size.
Carol West
Apple
P.S. If you wish to reach me regarding this case, please contact me at 1-877-388-0879 Ext. 85789
**this is a paraphase of what the engineer (Clay) sent back to Carol West who was assisting in my help ticket. She was not allowed to send me the engineer's findings in email, she was only allowed to read it to me over the phone as I typed it out.
Basically go back to Adobe and ask for help there. I guess at least the circle is closed as I am back to where I started.

Set printer tray and page size

hi every body
i create two reports and i want to print these reports from different printer trays for excemple first report from (upper papaer tray) and second from (lower paper tray)i want all of this automaticaly user can not select tray at runtime print automaticaly goes to set tray by default
second problum is i create report on legal size when i run report in runtime the page setup shows letter size
how can i solve these problums
thanks in advance
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2. You want to set the "physical" paper size that the report will finally print on. This is controlled by the printer. In reports, you can control which tray should be chosen, but you cannot control what physical paper size it should print on. This is controlled by the printer. Report will print on the paper size that is present in the relevant printer tray.
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I have been searching around about this for a week now. I want to print to Post Script. I want to have the post script file that is printed be the same size as the artboard. I am assuming this means that I can't use a print preset because the print size is hard coded into the preset.
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#target illustrator
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Is there an example of a JavaScript that prints to post script by defining the printer and ppd anywhere? Is there a keyword I should be searching for? I've looked at everything that says "PrintOptions" in this forum. I'm missing something.
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I was distracted by another project but I've got a new failed attempt to show off. You're welcome.
Again, I have started with the sample script from page 175. This time I was really excited about PrintOptions.PrintPaperOptions. I used the example script on page 179 to model my paperOptions from. I have evaluated the size of the artboard and used that info to define the width and height of the paper. I've added in some code to pull the name of the .eps file and use it for the file name of the post script. The "+ 0.0" on the height and width is because the value type of the property says "number (double)" and the default is "0.0" so I thought it might have to show a decimal place. It's probably useless. I get the same result with or without it. I don't understand what "number (double)" means, or how it's different from "number".
var docRef = app.activeDocument;
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var paperOpts = new PrintPaperOptions;
var options = new PrintOptions();
options.jobOptions = printJobOptions;
options.paperOptions = paperOpts;
// Evaluate size of first artboard and store as variables
var boardWidth = docRef.artboards[0].artboardRect[2];
var boardHeight = Math.abs( docRef.artboards[0].artboardRect[3] );
printJobOptions.designation = PrintArtworkDesignation.VISIBLEPRINTABLELAYERS;
PrintJobOptions.printArea = PrintingBounds.ARTBOARDBOUNDS;
var fileName = docRef.name;
var psName = fileName.replace( /.eps$/, '.ps' );
var docPath = new File("/Volumes/PPITX_Hotfolders/Art/Art_No_Trap/" + psName);
printJobOptions.file = docPath;
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This is still giving me an 8.5X11

Hp C7280 Printing on custom paper size & card template?

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I have a Hp c7280 all-in-one connected to a laptop running vista. I am trying to print some greeting cards on card stock I ordered (5 1/4" x 10 1/2"). I can't seem to get this to work. The size does not seem to be available to select, but surely there is a way to print to a custom size. Help!
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