Printing "Bad %%BoundingBox: comment seen!" from Photoshop CS4...

Okay, I've uninstalled and reinstalled drivers...worked until some new update or who knows. I've added my printer as an IP printer and typed BINPS, etc.—didn't work, still had error.
I'm sick of this. Somebody needs to fix this problem. I'm printing magazine proofs and get better quality printing from Photoshop than Preview. Preview is not a good enough option.
What can fix? Printing to an HP Color LaserJet 2605dn

The workaround in this thread may help:
http://discussions.apple.com/thread.jspa?threadID=1885421

Similar Messages

Bad %%BoundingBox: comment seen!

I get this error message in my printer dialogue box with every file I try to print in Photoshop to my HP CM1312. Used to print fine. Files print out with part of the graphic missing. When I place in InDesign they look fine, but print the same as in Photoshop.
I can save as PDF and print ok from Acrobat, and I can export the files from indesign and the print out in Acrobat.
If I print in print preview from photoshop Oranges turn to blues. Same thing when I print as pdfs from the print dialogue box.
Any cures?

No notes. It does the same with all files.
I hooked it up to an inkjet printer and it works ok. So I think it has something to do with postscript.

Photoshop CS4 won't print "Bad BoundingBox Error"

Can't seem to print from photoshop all of a sudden. Always worked before. Can't seem to find a solution to this anywhere other than a work around to use the print preview button which works but I don't feel I should have to do that. So I have two printers an HP Laserjet 4500 and a Xerox Phaser 8550. Both return the error Bad %%BoundingBox: comment seen!
Any help someone can provide would be much appreciated. I already tried clearing photoshop's preferences. I never had problems printing from PS before.

There are lots of people with this issue in PS CS3 anc CS4. Trouble is, no one seems to have found a solution to it. One iMac we have here developed that issue out of the blue. Nothing we've tried has helped.
The only "solution" I've found noted on the web is to deactivate and uninstall PS. Then reinstall the OS and reinstall PS. If that doesn't do it, the only true fix is to wipe the drive and reinstall everything.

Poor B&W print quality from Photoshop CS4

First a definition:
- Half-tone: this is a gray scale printing process that is required for an printer that can print only Black & White. It allows a B&W printer to be able to appear to have the ability to print grayscale. The higher the printer resolution, the less noticeable the half-tone dots or dithering will be.
The problem with Photoshop CS4 seems to be that, when you use it's print option, it's half-tone is very coarse and does not reflect the resolution capability of the destination printer, in my case, a LaserJet4. If I take the same print and print it from Bridge CS4, the half-tone is correct for the resolution of the printer and the print looks great. Also, from Photoshop CS4, if you do a save-as a .pdf and then print the .pdf, the print looks great, as well.
Keep in mind that the printer driver settings (which there are few) have not been changed during this testing.
My conclusion is that the problem is with Photoshop CS4 print option and I cannot find anyway in Photoshop to change the half-tone settings there. Further, if I use the exact same print with the exact same printer settings, it will print correctly from other graphics programs.
Any help with this would be greatly appreciated. In my lab, most of the printing is B&W for court exhibits and such.
Thanks, Jonathan
Image And Sound Forensics

Zeno,
Ok. But the printer works correctly if I do a save-as .pdf and print the
pdf. Or do the same from Bridge. So, how can it be the printer or printer
driver when it works correctly elsewhere in Photoshop and Bridge?
Jonathan

PSD files will not print from Photoshop CS4 (previously posted in Acrobat printing and prepress)

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Just a few examples, since you ask:
Dr Craig wrote:
…The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs…
…Other solutions are not acceptable…
…The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us…
…In every case the problem is never solved by Adobe or anyone else and users find some "workaround"…
"...a nasty, nasty solution"…
…Adobe does seem supportive but not that interested (CS4 right)… b
…I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds…
That attitude, Dr. Craig. Plus the verbosity you unconscionably inflicted on your fellow forum users.
Cheers.
Wo Tai Lao Le
我太老了       (Not posting as a scientist here
                           but as a Photoshop user
                           so I'll forego listing any unrelated academic titles.)

Problems printing PSD from Photoshop CS4

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Tech support put me on hold for about 30 minutes to 'look up my serial number'. When he came back he started saying he did find my serial nu..... and he hung up. I had already given him my callback number. Yet he never called me back when we were 'disconnected'. There is no excuse for him not calling me back. I have no reason to believe this was anything other than intentional avoidance of the problem. Before he started looking up my serial number, he told me that Photoshop didn't support working with files on a network drive (???). He also told me that even if it was found to be an actual defect in the product, I still owed the $39. The $39 was "not for finding the defect... it was for the technician's time.... (???) Where do they find these people to answer the phones?
Sorry about the venting... I'm just losing money by the day, and I get to pay for these kinds of moronic statements.
Here's the situation, yet one more time.....
1) I complete a PSD file and save it
2) I print it on one of the printers accessible by that machine
3) I then try to close the PSD, but it says the 'file has changed' The ONLY thing that has changed is that I PRINTED it. So you can't tell me PS is not saving at least something about the printing task in the file
4) If I say 'no' to the save-after-print question, I can go to another computer, open the same file and print with no problem
5) If I say 'yes' to the save-after-print question, and I go to another computer and try to print the file, I get the "In order to perform printing tasks you must define a printer" message
6) This scenario applies to any machine. Once I hit 'save' after printing, that PSD can now never be printed on any other machine other than that one.
7) And this is a user problem (???)
Somebody please tell me:
1) why PS marks a file 'changed' and requires saving after doing nothing other than printing it if it is not saving printer history/setup in the file?
2) Why I can print the PSD from any computer with PS installed as long as I don't do a save after printing from one, but as soon as I do a save after print, the file is basically locked permanently to that one machine forever?
Right... and they want a minimum of $39 to tell me a) this is a user problem, b) Photoshop doesn't support files on a shared network drive; c) "...NO.... we don't save printer information in the file, and d) get hung up on with no callback.
I have 40 years of experience in software architecture and development. I know enough to know a little bit about how these things work. And I also have been around long enough to recognize intentional denial of a product defect by the support team.

Print Too Small from Photoshop CS4 with HP 8500 All In One Printer

I'm running Windows XP with CS4 and latest patches and drivers. When I print an image to my HP 8500 All in one printer, the printout is too small. Instead of a centered 4 x 6 image on the page I get a 1 x 1-1/4 inch small print of the image in the upper left hand corner.
I re-installed CS3 and it works perfectly as do any other print options, such as word, etc. But from Photoshop CS4 I can find no way to print to this printer without the image shrinking in size. If I print to another printer at the same sitting, the image is fine. So it's a PS CS4 vs. HP 8500 unique problem I guess.
I've see this post in other forms and no help as yet. Does anyone have this one on their radar. I really like this printer, but it's quite annoying.
By the way, If I print to a PDF from PS CS4, the pdf file image is fine. That's another end around for printing also. HMMMM.
I did contact HP and they put the problem squarely back on Adobe. No partnership there.
Thanks,
Glen

Will the printer print from any app?
I know it sounds like a dumb question, but you didn't actually say... And I admit to looking for software problems on an occasion or two when I had forgotten to plug in cables.
-Noel

Strange system log error from Photoshop CS4

Hi.
I keep getting this strange system log error from Photoshop CS4.
It comes after a wile when using PS CS4.
I tried to chance the memory settings and scratch disc to see if that helped. It didn't.
I also checked all my ram for anything bad. 16GB in my Mac Pro Intel OS X 10.5.6
Everything is updated to latest included Adobe apps.
This is the system log error
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
And it keeps on until i close Photoshop.
Please anybody ?? i cant figure out what this means.
Thx for help.
Erik S

Now i get this system log error ?
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
and this from Bridge ???
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: double free\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0xcb73827b: Non-aligned pointer being freed\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: Non-aligned pointer being freed (2)\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: double free
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0xcb73827b: Non-aligned pointer being freed
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: Non-aligned pointer being freed (2)
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Chris. also read my post just before this one plase. thx

Canon Pixma Pro 9000 printer will not print for Lightroom 2.3 or Photoshop CS4

When I hit the print button on either Lightroom or Photoshop CS4 to print using the "front tray", the printer sends a message to lower the tray for the back tray. The Canon tech rep stated that when I hit the Print button on Lightroom or Photoshop there should be "drop down window" which allows me to choose the "front tray". Until I do this, the printer assumes that I am still using the back tray. My question - why doesn't my Lightroom or Photoshop programs display this "drop down window" when I press the "print" button?? Please!! Can anyone help me??

After so many attempts, I don't remember what the display was when I first requested for help. I just trying everything that I
could think of.
I don't think that I downloaded the right Driver the first time. As a last resort, I downloaded the Driver again from Canon and to my surprise, another menu appeared. It was different from the previous ones and rather confusing. The Canon tech had described what I should bd looking for and so I proceeded ahead one drop menu after another and finally the right menu appeared giving me the choice between the automatic back tray and the front tray. After I clicked on the front tray, everything worked fine.
Thanks, Was DYP, for taking time to attempt to help me. It's my opinion that Canon's documentation was not complete and therefore created some confusion.

When I try to print an jpeg or png from Photoshop all it does is convert the image to a PDF & plop it on my desktop- it won't print the image. Any suggestions as to how to fix this?

When I try to print an jpeg or png from Photoshop all it does is convert the image to a PDF & plop it on my desktop- it won't print the image. Any suggestions as to how to fix this?

Yes, the printer is on, it’s selected in Printer Set-Up & I’ve never had this problem before. It’s definitely a Photoshop issue as every other type of file prints fine. I’ve uninstalled Pshop & am now reinstalling. Hope that will do the trick.

How can I upgrade from Photoshop CS4 to Cs 5 or 6 without buying the creative cloud?

How can I upgrade from Photoshop CS4 to Cs 5 or 6 without buying the creative cloud?

Well CS5's ship has sailed.
CS6 can still be purchased on Perpetual License but it's not going to have all the bells & whistles that the current versions have. Just as long as you understand what you're getting.
Creative Suite 6
Nancy O.

Print DVD on Pro 100 from Photoshop

I can't figure out how to print directly to a DVD from Photoshop.
I can print with no problem from the Easy Photoprint app, I send the job and after a while the yellow light starts blinking like it needs paper. So I insert the disk tray and press the feed button and it prints no problem.
However, when I print from Photoshop, I select "Disk tray K" as the paper size, send the job, and the light starts blinking, just like before. But when I press the feed button, it stops for a couple seconds and then starts blinking again.
I'm having to save the file as a .jpg and bring it into Easy Photoprint, which is a real pain. Is there some trick to getting DVDs printed directly in Photoshop?

There will be no message to load the disk tray from PS. That is why I suggested he stay with the free included software.
I suspect that warning is to not try and load the disk tray while the printer is readying itself for printing.
As this is the first statement in the manual;
Placing a Printable Disc
To print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer.
My quote was, "Not after you send the job from PS." I have not tried to print a DVD from PS but I have done many from Easy Photo Print EX. It may not even be possible.
However, you cited a good point, better to be cautious.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Unable to print from Photoshop CS4 in an iMac OS 10.6.3 to large format printer Epson 11880

Hi there! I was wondering if you could help me with this case.
Old computer: Mac G4 (purchased in 2002)
Old OS: OS 10.4.11 (Tiger)
CPU: Dual 1.25 GHz
Memory: 2 RAM
Software: Photoshop 7
Hardware: Large format printer: Epson 11880 (64” wide monster). Prints large posters, banners, etc.
As you can see, it is time for an upgrade...
New computer: iMac
New OS: OS 10.6.3 (Snow Leopard)
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
Memory: 16 GB
Software: Photoshop CS4
Hardware: Large format printer: Epson 11880
Situation: We hooked up everything and managed to print on the 11880 printer 2 times and printed two large format prints. On the third attempt, we encountered a serious problem...
Problem: After opening a file in Photoshop and sending it out for printing in the large format Epson printer, the file goes to the printer queue and stays there for 6 seconds, and then it disappears. It does not print. :-(
What we have done so far:
We made sure we downloaded the latest printer driver for this printer from Epson’s website.
The printer driver is correct. The computer talks to the printer and we are able to execute all the commands from the printer utilities panel. (i.e. check ink levels, clean heads, etc.)
And yes, the printer is okay, because we have been using it with the old G4 machine for about a year.
This problem got so frustrating, that we thought that something we transferred during the computer installation might be the culprit. So at one point we erased the hard drive on the new computer and reinstalled the operating system, and have not put any files from any old computers into this machine. The computer has nothing else in it. Except: The operating systems, and the Mac applications that come when the Mac comes out of the box. The only other program installed in it is Photoshop CS4 and the printer driver.
We were wondering if this was just a printing problem, period. So we added a small printer to the computer - and old Epson 2200 we have. We sent a file to this printer and there is not problem.
Perhaps, the file size might have been an issue? It does not matter. We can send a large 60 MB file to the printer or a small photograph measuring only 8 x 10, and these will linger in the queue for 6 seconds, and disappear never to be printed.
Temporary relief came when we got rid of Adobe Photoshop’s Preferences file. After getting rid of the file and allowing Photoshop to reconstruct it, we managed to print two large files on the printer. Then it failed again. Tried getting rid of the preferences again, and the trick did not work anymore. :-(
Another temporary relief came when we created another user in the computer. On the new user account it printed again a couple of times only to fail later.
And yes, the printer WILL print from other Mac programs. If for instance, we open a file on Preview, and send it to the printer and the file will be printed. And yes, we have managed to print very large files with this method.
In the last couple of days, we have spent 3 hours on the phone with the guys at Epson. They verified the driver and because the computer seems to be communicating with the printer and printing from other Mac applications, they suspected that the problem is with Adobe.
We called Adobe once, and spent 30 minutes with an Indian fellow who concluded that the problem was with how the computer handles the spooling. According to him, Photoshop sends the file to the computer and the computer seems to get rid of it. So he passed the buck and told us that the problem was with Apple.
We called Apple and spoke for 30 minutes with a friendly technician, who transferred us to a higher level techno-geek. I spent 1 more hour on the phone with Apple, and we tried everything. We went through Adobe’s knowledgebase and tried every suggested solution (see Adobe’s KB406452). It was with him that we found a temporary fix of removing the Preferences file, but the solution was short lived. He finally thought the problem was with Adobe as the printer is able to print from all applications EXCEPT Adobe Photoshop.
We called Adobe for the second time...and after waiting on hold from 1 entire hour, we got an Indian technician, that bless his heart, had a very thick accent and had no expertise, in my opinion. He was good at collecting data and he even made me share my computer screen so that he could troubleshoot the problem. After being constantly put on hold by him (because he had to consult with someone else), he passed the buck and said that it was Apple’s problem. I just told him that it was not as likely because all programs print EXCEPT Photoshop. After trying what I would consider a “hail Mary” of DELETING all the printers from my Library folder, and not replacing them, he recorded a case number for another Adobe technician to call us in a few days.
Because the above technician completely blew the Library, I just erased and reinstalled the OS. This time, I did not allow the OS to be updated - from 10.6.2 (that comes in the box), to 10.6.3. We tried printing using the 10.6.2 and had the same problem. :-(
Conclusion: I think it is a problem of Adobe CS4 not getting along with Apple’s new operating system. The Epson printer is doing fine, because it has been a product that has been in the market for almost 3 years. What is disappointing is that none of the companies wants to man up and say that it is a problem and that they are willing to work on it. Instead they pass the buck to the next company.
I can’t believe I am the only person experiencing this. Has anyone had this problem, and have you found a solution or workaround for it?

Dear Doyle, John and Gator Soup,
Thank you for your kind replies to my problem.
PS is assigned 70% RAM. In fact, I have never had so much RAM in my life. Files open at lightning fast speed! :-) We have never considered a RIP as we do not have an intense workload. In fact all the files we have tried to print print well on our old G4 with Tiger and Photoshop 7, which at the moment has saved our butt. However it would be nice to get the new faster machine with Photoshop CS4 to talk to the Epson 11880.
Yes, we are printing directly to the printer. We have hooked up the computer via a 6 ft USB cable to the unit.
The specs and pixel dimensions of a typical file we print are:
Type of file: tif (in this case it is an RGB file) // However, we avoid any color management from the computer or the printer when printing it at this time.
File size: 60 MB
Pixel size: 6796 x 3100
Print size: 34" x 16" @ 200 dpi
I have not tried saving it as a pdf yet. Will try that next.
I did go to the Console on the Mac though, and recorded its activity between 5:14 pm - 5:19 pm when I tried to print a file.
Remember, the symptoms are: We send a file to the printer...The file goes to the printer queue, and it lingers there for 6 seconds. The file then disappears.
Although there is a cryptic message of "invalid colorspace" in the log, I don't believe that the file is corrupt. First because we have tried several files, second because smaller versions of these can be printed in another Epson 2200 printer, and third because the large format images can still be printed using our old G4 machine with Tiger and Photoshop 7.
This might provide me with extra ammunition for when I call both Adobe and Apple on Monday. Apple has been quite good on customer support - particularly when they upgrade you to higher level geeks. ;-) Do you have any idea I what time I should call Adobe so that I can get people on the western hemisphere to answer the phone? It seems that after a certain time they start speaking with an Indian accent over there.
Enclosed, for whatever is worth, is the Console's log:
5/15/10 5:14:46 PM System Preferences[2947] Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
5/15/10 5:14:46 PM [0x0-0xf00f0].com.apple.systempreferences[2947] System Preferences: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.
5/15/10 5:14:46 PM System Preferences[2947] .scriptSuite warning for result type of command 'timedLoad' in suite 'SystemPreferences': the type NSNumber ('long') doesn't match the result Apple event code ('doub').
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4b00880: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14390: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14410: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14490: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:08 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] file://localhost/Applications/Adobe P
5/15/10 5:19:34 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Sat May 15 17:19:34 Norm-Nielsens-iMac.local Adobe Photoshop CS4[2991] <Error>: CGImageCreate: invalid image colorspace: NULL.

Printing from Photoshop CS4

I have Photshop CS4. I create a picture with a specific size in Photoshop (eample: 8.5" x 11"). I send it to the printer. In the printer box it also shows the correct print size. However when it prints it is only a small sample of the picture. An 8.5' x 11" picture from Photoshop, showing that size in the Image box and in the Photoshop print box, when sent to the printer shows at the correct size and prints it at 2-3/4" x 3-1/2". If i save the picture from Photoshop onto my desktop, then open it in Microsogt Office Picture Manager, then send it to the exact same printer, it is printed out at the correct size. I don't know why it will not print it to the correct size from Photoshop.

Printer is an HP Photosmart Premium. I believe I have the latest drivers. It
has to be something in Photoshop. When I print the same picture from any
other program it prints properly with this same printer. I just can't print
anything from Photoshop to its correct size.
Thank you for your email. Let me know if you can think of anything.
Sue DiGennaro
Ca. Portable Dance Floor Company
KEEPING YOU DANCING SINCE 1956
with the quality, reliability and durability of the products you have
trusted for over 50 years!
www.cpdfc.com

Cannot print from Photoshop cs4

In Photoshop CS4 when I select the HP 7310 printer, PS only provides the preferences for the "HP 7310 fax". When I go to print a file, the printed image is reduced to around 22% of its original size. I'm using a Windows 7 HP computer with all current drivers.
Any help would be appreciated.
Jim

This is probably a litle too late to help, but for those that are having similar problems... Photoshop seems to get confused with printer names that are similar and always places the "Fax" printer before your standard printer. When it prints to fax, it prints the images very small.
To resolve this problem, click "Start - Printer and Faxes" and right click on the Fax printer, selecting properties. At the top of the dialog box, you can rename this printer. I recommend simply adding the word "Fax" to the beginning of the name. This changes the name enough such that Photoshop no longer messes up.
Once you have made that change, you can enjoy printing from Photoshop on your HP printer without converting to JPG!

Printing "Bad %%BoundingBox: comment seen!" from Photoshop CS4...

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