Printing blank pages and cannot align cartridges

I have an HP OfficeJet J4680 All-In-One
The printer is not used often and is at a seasonal home
In the winter I thought I needed new ink cartridges so I bought new ones.  The printer did not really produce a readable finished product.
I am now trying to get it to work with 2 new cartridges and getting more and more frustrated.
I was able to run a TEST page; the colors were not as bright or bold  as they should be
I was able to send a page to print but I cannot copy or scan from the glass bed of the printer therefore not able to align cartridges.

Hi Angie517,
I would like to help you with the poor print quality you are experiencing. Please use the following document to troubleshoot the issue. This will guide you through the necessary steps; Printed Colors Are Not the Colors Expected.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c01481811.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Although the printer may be out of warranty, HP can discuss what options are available, they may even be able to offer you a discount on a newer model.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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