Printing causes all programmes to crash
Hello,
I'm using a MacBook Pro, with Mountain Lion. Following a software update, today, whenever I try to print to my HP P3015 printer, all programees (e.g. Word, Safari, Acrobat) freeze then crash.
However, if I click on the print icon in Word, it prints, but does not go to the print menu. I need to be able to print from the other programmes though, so please could someone help?
The Crashlog is:
Date/Time: 2012-08-17 17:33:48 +0100
OS Version: 10.8 (Build 12A269)
Architecture: x86_64
Report Version: 11
Command: Adobe Reader
Path: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Version: 9.5.2 (9.5.2)
Parent: launchd [286]
PID: 5673
Event: hang
Duration: 1.33s
Steps: 14 (100ms sampling interval)
Hardware model: MacBookPro6,2
Active cpus: 4
Free pages: 67571 pages (+6446)
Pageins: 0 pages
Pageouts: 0 pages
Process: AdobeReader [5673]
Path: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Architecture: i386
Parent: launchd [286]
UID: 501
Task size: 17201 pages
CPU Time: 1.277s
Thread 0x1a05a priority 46 cpu time 1.272s
14 start + 41 (AdobeReader) [0x2571]
14 start + 258 (AdobeReader) [0x264a]
14 start + 2371 (AdobeReader) [0x2e8b]
14 RunAcrobat + 318 (Acrobat) [0x7fd8d2ee]
14 RunAcrobat + 2557 (Acrobat) [0x7fd8dbad]
14 -[NSApplication run] + 951 (AppKit) [0x91d7c73c]
14 -[NSApplication sendEvent:] + 4278 (AppKit) [0x91e6281f]
14 -[NSWindow sendEvent:] + 6968 (AppKit) [0x91e67841]
14 AcroSecurityBailOutImpl + 1564514 (Acrobat) [0x800e3f12]
14 AcroSecurityBailOutImpl + 1574247 (Acrobat) [0x800e6517]
14 AcroSecurityBailOutImpl + 237634 (Acrobat) [0x7ff9fff2]
14 AcroSecurityBailOutImpl + 231738 (Acrobat) [0x7ff9e8ea]
14 AcroSecurityBailOutImpl + 3136744 (Acrobat) [0x80263c98]
14 AcroSecurityBailOutImpl + 2207009 (Acrobat) [0x80180cd1]
14 AcroSecurityBailOutImpl + 2207630 (Acrobat) [0x80180f3e]
14 AcroSecurityBailOutImpl + 1747916 (Acrobat) [0x80110b7c]
14 AcroSecurityBailOutImpl + 129039 (Acrobat) [0x7ff857bf]
14 AcroSecurityBailOutImpl + 128454 (Acrobat) [0x7ff85576]
14 AcroSecurityBailOutImpl + 128057 (Acrobat) [0x7ff853e9]
14 CopiesPagesPDE_Open + 51083 (Acrobat) [0x7ff4af41]
14 CopiesPagesPDE_Open + 50624 (Acrobat) [0x7ff4ad76]
14 CopiesPagesPDE_Prologue + 11664 (Acrobat) [0x7ff39d74]
14 CopiesPagesPDE_Prologue + 10438 (Acrobat) [0x7ff398aa]
14 CopiesPagesPDE_Prologue + 6167 (Acrobat) [0x7ff387fb]
14 CopiesPagesPDE_Open + 48421 (Acrobat) [0x7ff4a4db]
14 PMSessionPrintDialog + 38 (Print) [0x96fcb074]
14 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 410 (Print) [0x96fcb213]
14 PJCPrintDialog + 148 (Print) [0x96fcaa88]
14 PMPrivatePrintDialog + 294 (PrintCocoaUI) [0xcc6a3af]
14 ??? (PrintCocoaUI + 147196) [0xcc7cefc]
14 -[NSApplication runModalForWindow:] + 198 (AppKit) [0x91fd8ed5]
14 -[NSApplication _doModalLoop:peek:] + 67 (AppKit) [0x91fd8d14]
14 -[NSApplication _realDoModalLoop:peek:] + 334 (AppKit) [0x91fd8a83]
14 -[NSApplication _modalSession:sendEvent:] + 552 (AppKit) [0x91fd8719]
14 -[NSApplication sendEvent:] + 4278 (AppKit) [0x91e6281f]
14 -[NSWindow sendEvent:] + 6968 (AppKit) [0x91e67841]
14 -[NSControl mouseDown:] + 867 (AppKit) [0x91e6fb89]
14 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 511 (AppKit) [0x91e7046f]
14 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1895 (AppKit) [0x91e70c30]
14 -[NSCell _sendActionFrom:] + 159 (AppKit) [0x91e726bf]
14 -[NSControl sendAction:to:] + 102 (AppKit) [0x91e727b0]
14 -[NSApplication sendAction:to:from:] + 436 (AppKit) [0x91e729a2]
14 -[NSObject performSelector:withObject:] + 70 (libobjc.A.dylib) [0x964ab5d3]
14 ??? (PrintCocoaUI + 119960) [0xcc76498]
14 ??? (PrintCocoaUI + 119648) [0xcc76360]
14 ??? (PrintCocoaUI + 48142) [0xcc64c0e]
14 ??? (PrintCocoaUI + 11389) [0xcc5bc7d]
14 -[NSObject performSelector:] + 62 (libobjc.A.dylib) [0x964ab586]
14 ??? (hpPostScriptPDE + 13438) [0xe50447e]
14 ??? (hpPostScriptPDE + 12535) [0xe5040f7]
14 ??? (HPSmartPrint + 43987) [0xeb68bd3]
14 ??? (HPSmartPrint + 108347) [0xeb7873b]
14 ??? (HPPrintSettings + 212741) [0xebc2f05]
14 ??? (HPPrintSettings + 23681) [0xeb94c81]
14 ??? (HPPrintSettings + 24706) [0xeb95082]
14 ??? (HPPrintSettings + 26850) [0xeb958e2]
14 CFSetApplyFunction + 170 (CoreFoundation) [0x91396ada]
14 CFBasicHashApply + 129 (CoreFoundation) [0x91396b71]
14 __CFSetApplyFunction_block_invoke_0 + 25 (CoreFoundation) [0x91491f59]
14 ??? (HPPrintSettings + 37617) [0xeb982f1]
14 ??? (HPPrintSettings + 196269) [0xebbeead]
14 ??? (HPPrintSettings + 201446) [0xebc02e6]
14 ??? (HPPrintSettings + 7825) [0xeb90e91]
14 CFDictionaryApplyFunction + 170 (CoreFoundation) [0x913b6dca]
14 CFBasicHashApply + 129 (CoreFoundation) [0x91396b71]
14 __CFDictionaryApplyFunction_block_invoke_0 + 32 (CoreFoundation) [0x9147aee0]
14 ??? (HPPrintSettings + 7950) [0xeb90f0e]
14 ??? (HPPrintSettings + 201867) [0xebc048b]
14 ??? (HPPrintSettings + 201323) [0xebc026b]
14 ??? (HPPrintSettings + 201966) [0xebc04ee]
14 ??? (HPPrintSettings + 181276) [0xebbb41c]
14 ??? (HPPrintSettings + 131735) [0xebaf297]
14 CFStringCreateWithFormat + 110 (CoreFoundation) [0x91390e3e]
14 __CFStringAppendFormatCore + 16346 (CoreFoundation) [0x9138c67a]
9 objc_msgSend + 48 (libobjc.A.dylib) [0x96492c20]
9 <executing in user space>
4 objc_msgSend + 34 (libobjc.A.dylib) [0x96492c12]
4 <executing in user space>
1 objc_msgSend + 44 (libobjc.A.dylib) [0x96492c1c]
1 <executing in user space>
Thread 0x1a06a DispatchQueue 1701273966 priority 48
14 _dispatch_mgr_thread + 53 (libdispatch.dylib) [0x984f37fd]
14 kevent + 10 (libsystem_kernel.dylib) [0x96a8e9ae]
*14 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x1a078 priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
14 TaskGlue + 17 (AdobeACE) [0x7faf1285]
14 ACEMPThread::Task() + 133 (AdobeACE) [0x7faf1759]
14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
14 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x998ad69a]
14 TSWaitOnCondition + 128 (CarbonCore) [0x998ad49e]
14 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a4240ad]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a079 priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
14 TaskGlue + 17 (AdobeACE) [0x7faf1285]
14 ACEMPThread::Task() + 133 (AdobeACE) [0x7faf1759]
14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
14 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x998ad69a]
14 TSWaitOnCondition + 128 (CarbonCore) [0x998ad49e]
14 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a4240ad]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a07a priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
14 TaskGlue + 17 (AdobeACE) [0x7faf1285]
14 ACEMPThread::Task() + 133 (AdobeACE) [0x7faf1759]
14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
14 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x998ad69a]
14 TSWaitOnCondition + 128 (CarbonCore) [0x998ad49e]
14 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a4240ad]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a07b priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 thread_proxy + 45 (AdobeAGM) [0x7e431921]
14 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75 (AdobeAGM) [0x7e824deb]
14 AGMWorkQueueTask::operator()() + 84 (AdobeAGM) [0x7e823b60]
14 AGMMessageQueueImpl::Pull() + 65 (AdobeAGM) [0x7e431a5d]
14 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26 (AdobeAGM) [0x7e431b08]
14 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a42bb08]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a07c priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 thread_proxy + 45 (AdobeAGM) [0x7e431921]
14 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75 (AdobeAGM) [0x7e824deb]
14 AGMWorkQueueTask::operator()() + 84 (AdobeAGM) [0x7e823b60]
14 AGMMessageQueueImpl::Pull() + 65 (AdobeAGM) [0x7e431a5d]
14 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26 (AdobeAGM) [0x7e431b08]
14 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a42bb08]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a07d priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 thread_proxy + 45 (AdobeAGM) [0x7e431921]
14 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75 (AdobeAGM) [0x7e824deb]
14 AGMWorkQueueTask::operator()() + 84 (AdobeAGM) [0x7e823b60]
14 AGMMessageQueueImpl::Pull() + 65 (AdobeAGM) [0x7e431a5d]
14 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26 (AdobeAGM) [0x7e431b08]
14 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a42bb08]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a089 priority 46
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 AcroSecurityBailOutImpl + 4431923 (Acrobat) [0x8039ffe3]
14 kevent + 10 (libsystem_kernel.dylib) [0x96a8e9ae]
*14 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Thread 0x1a0b6 priority <multiple>
14 start_wqthread + 30 (libsystem_c.dylib) [0x9a383cca]
14 _pthread_wqthread + 448 (libsystem_c.dylib) [0x9a39be19]
14 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x96a8e0ee]
*14 ??? (mach_kernel + 3911152) [0xffffff80005badf0]
Thread 0x1a0ea priority 46 cpu time 0.001s
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
14 AcroPluginMain + 1909 (Updater) [0x73dea6d5]
14 AcroPluginMain + 126620 (Updater) [0x73e08dfc]
14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
14 TSWaitOnConditionTimedRelative + 177 (CarbonCore) [0x998ad6b9]
14 pthread_cond_timedwait_relative_np + 47 (libsystem_c.dylib) [0x9a39e512]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
*14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
Thread 0x1a192 priority 46 cpu time 0.003s
14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
14 __NSThread__main__ + 1396 (Foundation) [0x9432429b]
14 -[NSThread main] + 45 (Foundation) [0x94324318]
14 -[NSUIHeartBeat _heartBeatThread:] + 879 (AppKit) [0x91f6ba6d]
14 usleep$UNIX2003 + 60 (libsystem_c.dylib) [0x9a423936]
14 __semwait_signal + 10 (libsystem_kernel.dylib) [0x96a8dc72]
*13 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233e90]
*1 ??? (mach_kernel + 846301) [0xffffff80002ce9dd]
*1 unix_syscall + 467 (mach_kernel) [0xffffff80005e14e3]
*1 __semwait_signal_nocancel + 170 (mach_kernel) [0xffffff800056687a]
*1 semaphore_timedwait_trap_internal + 130 (mach_kernel) [0xffffff80002343d2]
*1 ??? (mach_kernel + 213303) [0xffffff8000234137]
*1 thread_block_reason + 275 (mach_kernel) [0xffffff800022d9c3]
*1 ??? (mach_kernel + 187473) [0xffffff800022dc51]
*1 processor_idle + 227 (mach_kernel) [0xffffff800022f193]
*1 machine_idle + 282 (mach_kernel) [0xffffff80002b8c1a]
Thread 0x1a2bb priority 46
14 start_wqthread + 30 (libsystem_c.dylib) [0x9a383cca]
14 _pthread_wqthread + 448 (libsystem_c.dylib) [0x9a39be19]
14 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x96a8e0ee]
*14 ??? (mach_kernel + 3911152) [0xffffff80005badf0]
Thread 0x1a2dd priority 48
14 start_wqthread + 30 (libsystem_c.dylib) [0x9a383cca]
14 _pthread_wqthread + 448 (libsystem_c.dylib) [0x9a39be19]
14 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x96a8e0ee]
*14 ??? (mach_kernel + 3911152) [0xffffff80005badf0]
Binary Images:
0x1000 - 0x2fff com.adobe.Reader 9.5.2 (9.5.2) <06ABC9DF-C970-48F7-B58B-8C65C183E449> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
0xcc59000 - 0xcc9affb com.apple.print.framework.Print.Private 8.0 (409) <67534838-4EC8-3C20-9F9B-C3A2BC191AC6> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0xe501000 - 0xe558ff7 com.hp.print.psdriver.hpPostScriptPDE 19.1.0 (19.1.0b429) <98154566-1F1F-3648-B1C6-5A264725B989> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/MacOS/hpPostScriptPDE
0xeb5e000 - 0xeb7efff com.hp.print.HPSmartPrint 5.9.0 (5.9.0.16) <7D86579E-84BE-3675-93B2-90632ACA1AC1> /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint
0xeb8f000 - 0xebe6ff7 com.hp.print.psdriver.HPPrintSettings 19.1.0 (19.1.0b429) <31475196-9F26-33CE-89BC-49FB9390E141> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSettin gs.bundle/Contents/MacOS/HPPrintSettings
0x73de5000 - 0x73e2afd8 com.adobe.AcrobatPlugin.Updater 9.5.2 (9.5.2) <AEB7097E-F27D-473E-BDC2-AD4E2F2358C8> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Plug-ins/Updater.acroplugin/Contents/MacOS/Updater
0x7e42a000 - 0x7e940fef AdobeAGM <5130E97A-9E5E-4A3C-870C-D687B59C179A> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7faef000 - 0x7fbfcfe7 AdobeACE <B02CBCC3-BED7-4542-987A-615C07BC6B0C> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x7fd8b000 - 0x80c8cfc8 com.adobe.Acrobat.framework 9.5.2 (9.5.2) <4C3821C8-A096-4A7E-BCBD-424ED6E1DBC5> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Acrobat
0x91385000 - 0x9156cffb com.apple.CoreFoundation 6.8 (744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91c23000 - 0x927dcfff com.apple.AppKit 6.8 (1187) <5E13B150-4096-3B61-9DC0-6ABA48F6515B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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after Office 2013 came out and the problem manifested itself.
After lots of testing I have found a setting that has fixed all my HP CP5520 and HP M4555 printers that were crashing when printing from Office 365's 2013 pro plus.
It's the driver setting in Device settings -> Installable options -> Printer Status notification, this needs to be disabled.
I hope this also fixes other peoples problems.
Shane -
Printing causes Application Crashes
Hi,
I have a Macbook that I hook up to my Lexmark 5300 series printer via USB to print. The problem is that when I print (PDF or Document) it causes my application to crash. It does not even bring up the print option dialogue box. This includes Adobe Reader (Professional and Version 9), Preview, any Office program. I thought it might be the default PDF printer, so I deleted that. The only printer in the queue is the Lexmark. Is there anything else I should try?
I am able to print from InDesign oddly enough, but it isn't a PDF it's a .indd format.
Thank you!Updated drivers are a wonder.
-
I can't print on all printer in my network, no programme does print!
I have problems to print on my other Power Mac G4 with Panther 10.3.9 on all programms. In every programme comes the failure "Failed to print". But if a make a Postscript file with de PPD of the printer i can drag it on de printer utility and then on the printer symbol an it does print it. But when i want to print directly from the application i can't get it out. What can it be? I've made an Archiv installed and then it works for 2 days an today morning it begins to fail again. So please your Apple freaks all over the world help me because we've had to produce some stuff for tomorrow morning!
There are no toshiba printers supported in airprint at this time, sorry
http://support.apple.com/kb/ht4356 -
Printing causes macpro to crash/restart
printing causes macpro to crash/restart
OK, I understand borderless printing is not supported on plain paper, but I don't think a hard crash is an acceptable result.
I can live with the minimize margins turned on but that opens up another documented bug where the last line to line and a half are not printed on the last sheet in a print set, If you are only printing one sheet at a time than every sheet will be missing this print. Has HP come up with or even looked into why this is happening?
Thanks,
Don -
Network printing causes application crash
I have a iMac G5 with a HP Deskjet 3930 printer hanging off of it. It's networked with my MacBook Pro via a 802.11b Linksys router. Whenever I attempt to print off of my Macbook Pro, there's a 50% chance that whichever application I'm running will immediately crash. The other 50% of the time, it will spend several seconds thinking, then reluctantly allows me to print. I've seen Safari, Pages, TextEdit, Preview, and TextWrangler all crash this way. There's never an issue with my iMac printing.
This is a really strange issue that really bugs me. It may have something to do with Bonjour or my router but I can't really tell. I always have full signal strength on my network but routinely see the DHCP error that seems to have started with 10.4.7 (both the iMac and the Macbook Pro are running 10.4.7). Any suggestions would be really helpful. Thanks in advance!!
MacBook Pro, iMac G5 Mac OS X (10.4.7)I am experiencing continuous problems with printing to a WINDOWS networked printer (HP color lasarjet 5550). All MAC apps crash instantly, including those in OFFICE for MAC, even though I can install and see the printer. I have pinged te printer, and even printed a test page from the FIREFOX window that opened after PRINTER SETUP UTILITY/UTILITIES.
I cannot access the network thru FINDER. Yet, in PARALLELS, I can access files on the network and print successfully from all windows apps.
I tried the solution that Pere Phil described. The only difference is I am trying to print thru BUILT IN ETHERNET using IP address. When I tried a test print from FIREFOX (I WAS ON THIS PAGE), it crashed.
Can anyone help?
P.S. I am a newbie to MAC and my workplace is remote and I don't have access to phone support except thru a satellite phone (i.e. excessively expensive). A direct email to me with solutions that have worked will be most appreciated. If this continues I will soon be an ex-Mac newbie. -
Right-click printing causes Explorer to crash?!
We regularly print contact sheets by selecting a group of images, right-clicking and using the print wizard, but recently this has been causing Windows Explorer to crash. As many people use the laptop in question I can't be sure what recent updates have
occurred that might have caused this.
The error message was as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: igdumd64.dll
Fault Module Version: 8.15.10.2639
Fault Module Timestamp: 4f29a5e5
Exception Code: c0000005
Exception Offset: 000000000030e0b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2cb3
Additional Information 2: 2cb33ab34750f572f12cbb253b809871
Additional Information 3: f019
Additional Information 4: f0199394a0f8932c6d2ba19d00fe529d
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
The log message here told this is caused by igdumd64.dll , which is a component of the Intel graphics driver:
Faulting module name: igdumd64.dll, version: 8.15.10.2639.
Please take a look at the PC's official Website for updated drivers.
A similar thread for reference:
Explorer crashes when right-click
printing selected images as contact sheet
Hope this may help
Best regards
Michael Shao
TechNet Community Support -
PRINTING EMAIL CAUSES FIRE FOX TO CRASH!!
fire fox 3.6.4: printing email causes fire fox to crash.
I summitted this complaint and got an email from support stating the problem has been resolved.
THE PROBLEM HAS NOT BEEN RESOLVED!!
== Crash ID(s) ==
bp-e2fdb0a7-0986-4164-9be5-10f852100625 6/25/10 12:29 PM bp-592e70e7-4108-4ae5-ab2a-078d02100624 6/24/10 12:41 PM bp-0201e463-b7e3-420e-aefe-a04c42100623 6/24/10 12:36 AM bp-97ad8bf1-a308-4dec-ad80-aec5f2100623 6/24/10 12:17 AM bp-f4c0a94d-6c91-4186-bf14-b77812100623Those are problems with the Flash plugin.
See http://crash-stats.mozilla.com/report/index/e2fdb0a7-0986-4164-9be5-10f852100625
Do those messages have Flash objects embedded? -
A hardware failure could cause applications to crash?
hi
A hardware failure could cause applications to crash ??stack in respring during a safari work
its iPhone 4..all the time crashing ...any idea will be gladly accepted..
it is not jailbroken. it is not a recovery thing. . i did a clean Restore without a Restor from backup? Version 6.0.1 ... Is there anything hardware-based Wide that could cause such phenomena?? What element or antenna or chip can do this ?. I'm really desperate I have never met such a bug.
thanksA hardware failure could cause applications to crash?
hi
A hardware failure could cause applications to crash ??stack in respring during a safari work
its iPhone 4..all the time crashing ...any idea will be gladly accepted..
it is not jailbroken. it is not a recovery thing. . i did a clean Restore without a Restor from backup? Version 6.0.1 ... Is there anything hardware-based Wide that could cause such phenomena?? What element or antenna or chip can do this ?. I'm really desperate I have never met such a bug.
thanks -
HP C4680--Won't print, causes OS to crash
Hi, all. I have a week-and-a-half old HP C4680 printer. I have been almost totally unable to use it for printing at all, since every time I attempt to print OS X 10.5.8 freezes up about two pages in, the printer stops, and I get a "need to restart your computer" message. This happens when trying to print from Word or Preview (I haven't tried printing from any other programs yet). I have been able to use the machine to scan without incident, though. I have updated all of the drivers, checked for any OS X updates, etc. Wondering if this is a known issue for anyone or if there are any suggestions to help me get this working before I give up and take the thing back! Thanks!
Hi zmogy,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print on the 10.9.
I will be happy to help you.
The HPPrinterDriver2.16.1 is the latest HP printing and scanning software for OS X Mountain Lion, OS X Lion and Mac OS X v10.6 Snow Leopard.
Plug the printer directly into the 10.9 computer and run the Apple Updates to install the Apple drivers.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Test the printing.
I can't guarantee it will print over the server.
Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
My iPod is Causing my PC to crash when I plug the iPod Touch in.
I've plugged my iPod Touch into my laptop (USB) port and it immediately caused my laptop to crash.
I allowed the PC to reboot and tried again in a different port with the same results.
Any suggestions as what may be the problem.
Never had a hint before that this might happen.
The iPod is only 2 months old.
Thanks.Thanks again for your interest in my problem AndrewT.
Ok you mentioned three things:
1. Uninstalling the ACER camera.
2. latest version of iTunes and
3. Printer.
Regarding the uninstalling the camera - I haven't done that but worth a try. When I initially plug the iPod in it comes up as a camera (not as an iPod as it should do). I don't use the camera a lot so maybe thats the way to try and see what happens.
Regarding the latest version of iTunes - yes I've got that no problem and regarding the printer - seldom used and hasn't been used since well before this problem came about.
I'm getting more convinced that its a Microsoft Update that's causing it. I read somewhere about this but can't remember where now.
I had to again reload all the software because of other problems i.e. back to original recovery, so while loading the new software I tried the iPod touch and yes it worked. However, with all reloading of sofware there was the usual updating and after loading a number of these updates together I tried again and as expected the blue screen again.
Needless to say I'm rather frustrated at this outcome but won't give up as yet.
Thanks for your continued interest. Maybe between us we'll get it solved. It doesn't appear that others have this problem and Apple Support have never heard of it.
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