Printing causes macpro to crash/restart
printing causes macpro to crash/restart
OK, I understand borderless printing is not supported on plain paper, but I don't think a hard crash is an acceptable result.
I can live with the minimize margins turned on but that opens up another documented bug where the last line to line and a half are not printed on the last sheet in a print set, If you are only printing one sheet at a time than every sheet will be missing this print. Has HP come up with or even looked into why this is happening?
Thanks,
Don
Similar Messages
-
Trying to print causes programs to crash, HELP!
I have MacBook pro 2.2Gz 15.4" with 10.5.2 running. I recently returned home from university and am now using my laptop at home again. I needed to print a pdf from my computer on my mom's printer. I've had no problems doing this in the past, so I proceeded as normal; I opened it in Preview, I pressed print, clicked add printer, and found her shared printer on the list. Then the program crashed, giving me this error:
http://i30.tinypic.com/29lfybt.jpg
Now every single time I try to print from preview it crashes and gives me that error. I just tried printing from Camino, and it worked once, and then proceeded to crash the program every time. I tried from microsoft word, and it crashed too. I used spotlight to search for that plugin, as well as looked in my plugins folder, and I can't find anything.
HELP!bump, can anyone help? I cant print anymore.
-
Right-click printing causes Explorer to crash?!
We regularly print contact sheets by selecting a group of images, right-clicking and using the print wizard, but recently this has been causing Windows Explorer to crash. As many people use the laptop in question I can't be sure what recent updates have
occurred that might have caused this.
The error message was as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: igdumd64.dll
Fault Module Version: 8.15.10.2639
Fault Module Timestamp: 4f29a5e5
Exception Code: c0000005
Exception Offset: 000000000030e0b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2cb3
Additional Information 2: 2cb33ab34750f572f12cbb253b809871
Additional Information 3: f019
Additional Information 4: f0199394a0f8932c6d2ba19d00fe529d
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
The log message here told this is caused by igdumd64.dll , which is a component of the Intel graphics driver:
Faulting module name: igdumd64.dll, version: 8.15.10.2639.
Please take a look at the PC's official Website for updated drivers.
A similar thread for reference:
Explorer crashes when right-click
printing selected images as contact sheet
Hope this may help
Best regards
Michael Shao
TechNet Community Support -
HP C4680--Won't print, causes OS to crash
Hi, all. I have a week-and-a-half old HP C4680 printer. I have been almost totally unable to use it for printing at all, since every time I attempt to print OS X 10.5.8 freezes up about two pages in, the printer stops, and I get a "need to restart your computer" message. This happens when trying to print from Word or Preview (I haven't tried printing from any other programs yet). I have been able to use the machine to scan without incident, though. I have updated all of the drivers, checked for any OS X updates, etc. Wondering if this is a known issue for anyone or if there are any suggestions to help me get this working before I give up and take the thing back! Thanks!
Hi zmogy,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to print on the 10.9.
I will be happy to help you.
The HPPrinterDriver2.16.1 is the latest HP printing and scanning software for OS X Mountain Lion, OS X Lion and Mac OS X v10.6 Snow Leopard.
Plug the printer directly into the 10.9 computer and run the Apple Updates to install the Apple drivers.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Test the printing.
I can't guarantee it will print over the server.
Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
File Print causes Firefox to crash when Konica Minolta is default printer
When click on File Print and are printing to a Konica Minolta MFP, Firefox crashes as soon as you click on Print. Have followed the steps of resetting the printer in Firefox and no success. Have also removed and reinstalled printers.
HI ekc78.
Sometimes Firefox printer settings need to be reset as well:
*[[Fix printing problems in Firefox]] -
Adobe PDF printer causes programs to crash
Hi, one of my users is having trouble using her Adobe PDF printer. Sporadically whenever she prints to Adobe PDF it locks up the application that was trying to print and she has to force-quit. Any suggestions?
Hello AnasaziCannibal,
Thanks for posting!
Unfortunately, you've reached the Acrobat.com forums which
are specific to the Acrobat.com website and its set of hosted
services, and do not cover the Acrobat family of desktop products.
Here is a link to the Windows Acrobat forums for you. This
will be a much better place for your post!
http://www.adobeforums.com/webx/.ee6b2f2/
Thanks!
Pete -
Printing from Elements 9 Organizer causes PSE to crash
Whenever I try to print a picturem from Elements 9 Organizer, a window pops open that says: "Elements 9 Organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The window contains no error code or further information. My printer is an HP PSC 2170, and the most up-to-date driver already comes with Windows 7, which is my operating system. (I still have Elements 7 on my machine, and it can print without difficulty.) Does anyone have an idea how to fix this major problem with Elements 9?
We have the same issue, running Elements 9 and Windows 7 SP1 64-bit, and have tried a complete uninstall of Elements, reboot, re-install. We had added a new printer recently, so we also tried removing the printer and restarting. I've tried updating Organizer to 9.0.3, but the problem still occurs.
We can print any picture from edit mode, but if we select a picture or pictures and try to print from organizer, it crashes every time.
Anyone have ideas for further troubleshooting? -
Printing causes Office 2013 applications to crash
We’ve a fresh installed Windows 8 Pro and Office 2013. Printing works correctly in every application but Office 2013.
Word, Excel, Outlook … printing causes the application to crash.
Any idea if this is a known issue?
Regards.
Peter
Peter Van Keymeulen, IT Infrastructure Solution Architect, www.edeconsulting.beThis is the answer that fixes the problem every time, based on my experience and that of others. It works for both the 32 & 64-bit versions of Windows (I'm one of those odd ducks who runs 32-bit Windows 8.1 Professional and it worked perfectly for me).
The problem is not Windows, either 7 or 8, it's Office 2013 and a variety of unique HP LaserJet printers. By the way, the glitch occurs whether you use networked printing or a USB cable; I discovered that early-on when I
was trying to troubleshoot the issue. Also (and it should go without saying), always reboot the computer after you make the change to the driver. Thanks to Shane, who apparently was the first one to discover the solution over a year ago, right
after Office 2013 came out and the problem manifested itself.
After lots of testing I have found a setting that has fixed all my HP CP5520 and HP M4555 printers that were crashing when printing from Office 365's 2013 pro plus.
It's the driver setting in Device settings -> Installable options -> Printer Status notification, this needs to be disabled.
I hope this also fixes other peoples problems.
Shane -
After Effects CS6 crashes, causing my iMac to restart
After Effects CS6 crashes, causing my iMac to restart.
I want to buy AE CS6, so I downloaded the 30-day trial version.
I followed all the instructions to install it properly and followed several tutorials to optimize it for my computer.
This is what I use:
iMac 27''
CPU:
3,2 GHz Intel Core i3
memory:
16 GB 1333 MHz DDR3
archive:
1 TB
graphics card:
ATI Radeon HD 5670 512 MB
operating system:
OS X 10.8.2 (12C60)
we are filming with:
Canon 5D Mark II
File format:
QuickTime (.mov)
Based on everything I've read, my iMac has all the system prerequisites to use AE, and all the other programs that I use for video and audio recording and editing ( Final Cut X, Logic Pro, Pro Tools, Photoshop CS6, etc. ), work perfectly, run smoothly and never crash.
After Effects CS6 crashes constantly, causing the computer to restart. It seems to run smoothly, then I start a render and it crashes; or I start a color correction with Curves and it crashes. Each and every time the computer restarts by itself.
I've tried rendering smaller portions of video at a time, sometimes it finishes the rendering, sometimes not.
Hope somebody can help me! Thanks.
HilaryYour post is not much use to anyone. You are not telling us anything about your operating system, storage locations, output settings and whatever else may be relevant. The magic sauce is all in the details, not a generic assumption that this would be some bug or known issue.
Mylenium -
Long files hierarchy causes autocad to crash when printing to a pdf
Long files hierarchy causes autocad to crash when printing to a pdf.
Tylerdowner,
Uninstalled and reinstalled Flash. No change. The only thing that seems to consistently resolve the problem is disabling the Flash plugin.
I tried creating a new profile, but when I transfer the data suggested in this:
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
I get an error window when opening firefox with the new profile ...something about security settings not working correctly...but I can print every time even though the Flash plugin appears to be installed and enabled. So I assume there is some kind of problem with my current profile. Any suggestions on how to find and correct it or a way to get most of my data into a new profile...that works...would be appreciated. -
After upgrading to Leopard, when I go to print a document and select a printer to print to, the program crashes. I have tried to go into the Print & Fax setting to make the printer I want the default printer but when I go back to the document I want to print, a different printer is listed and when I try to select the one I want, it crashes. Anyone else having this problem?
Here is one of many crashes:
Process: Microsoft Word [287]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 070817 (11.3.8)
Code Type: PPC (Translated)
Parent Process: launchd [159]
Date/Time: 2007-10-29 14:40:08.594 -0700
OS Version: Mac OS X 10.5 (9A581)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000005
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x816a3906 0 + 2171222278
Thread 1:
0 ??? 0x800bb8e6 0 + 2148251878
1 ??? 0x800c30dc 0 + 2148282588
2 translate 0xb818b69a CallPPCFunctionAtAddressInt + 202826
3 ??? 0x800ec075 0 + 2148450421
4 ??? 0x800ebf32 0 + 2148450098
Thread 2:
0 translate 0xb8152b0b spinlockwrapper + 92383
1 translate 0xb817b5d8 CallPPCFunctionAtAddressInt + 137096
2 translate 0xb80bd6fb 0xb8000000 + 775931
3 translate 0xb80b6b77 0xb8000000 + 748407
4 translate 0xb80d48b1 0xb8000000 + 870577
5 translate 0xb813cb84 spinlockwrapper + 2392
6 translate 0xb8153b5a spinlockwrapper + 96558
7 ??? 0x800ec075 0 + 2148450421
8 ??? 0x800ebf32 0 + 2148450098
Thread 3:
0 translate 0xb8152bc4 spinlockwrapper + 92568
1 translate 0xb817b2ee CallPPCFunctionAtAddressInt + 136350
2 translate 0xb80bd6fb 0xb8000000 + 775931
3 translate 0xb80b6b77 0xb8000000 + 748407
4 translate 0xb80d4530 0xb8000000 + 869680
5 translate 0xb813c9e9 spinlockwrapper + 1981
Thread 4:
0 translate 0xb8152803 spinlockwrapper + 91607
1 translate 0xb816e76d CallPPCFunctionAtAddressInt + 84253
2 translate 0xb80bd6fb 0xb8000000 + 775931
3 translate 0xb80b6b77 0xb8000000 + 748407
4 translate 0xb80d4530 0xb8000000 + 869680
5 translate 0xb813c9e9 spinlockwrapper + 1981
Thread 5:
0 translate 0xb8152bc4 spinlockwrapper + 92568
1 translate 0xb816c7f5 CallPPCFunctionAtAddressInt + 76197
2 translate 0xb80df67b 0xb8000000 + 915067
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0xec6c0696
edi: 0x40d3091a esi: 0xe83bc819 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010246 eip: 0x816a3906 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000005
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 20.44
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb019ed64, 0xb8152803)
0x94c22b5c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x842d4ad8: No symbol
0x94c0e7cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94c0e7cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x947c539c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94c22ba0 ctr: 0x94733a40
r00: 0xffffffda r01: 0xf0182d60 r02: 0x181459c0 r03: 0x00007603
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0182c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xffffffcf r11: 0xa09739e0
r12: 0x94733a40 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x94c22b40
Thread 1: (0xb011cd38, 0xb8152bc4)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x84373aec: No symbol
0x842d479c: No symbol
0x842d4934: No symbol
0x94c0e7cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94c0e7cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x947c539c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x11003af0 ctr: 0x947c47a0
r00: 0x00000193 r01: 0xf0101c20 r02: 0x00000000 r03: 0x00000012
r04: 0xf0101d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x0024bc40 r10: 0x000ca020 r11: 0x11071124
r12: 0x947c47a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0101d18 r30: 0xf0101d04 r31: 0xf0101d04
Thread 2: (0xb009ad94, 0xb8152b0b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x11003934: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x84373974: No symbol
0x842d4388: No symbol
0x842d456c: No symbol
0x94c0e7cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94c0e7cc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x947c539c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x947dcfcc ctr: 0x947dcfb8
r00: 0x00000194 r01: 0xf00809d0 r02: 0x00000000 r03: 0x00000011
r04: 0xf0080a68 r05: 0xf0080a60 r06: 0xf0080d40 r07: 0x00000004
r08: 0x00000000 r09: 0x18144e40 r10: 0x00000000 r11: 0x11071110
r12: 0x947dcfb8 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00a9f800 r30: 0xf0080b28 r31: 0xf0080b28
Thread 3: (0xb02a2df8, 0xb8152bc4)
0x9473a190: /usr/lib/libSystem.B.dylib : _nanosleep$UNIX2003 + 80
0x9473a130: /usr/lib/libSystem.B.dylib : _usleep$UNIX2003 + 72
0x95394298: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSUIHeartBeat _heartBeatThread:] + 1840
0x93ce1dd8: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation : __NSThread__main_ + 1008
0x947c539c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9473a200 ctr: 0x9473e094
r00: 0x0000014e r01: 0xf0294560 r02: 0xa096f7ac r03: 0x00001803
r04: 0x00000000 r05: 0x00000001 r06: 0x00000001 r07: 0x00000000
r08: 0x01c9bf98 r09: 0x01c9bf98 r10: 0x00000200 r11: 0xa0972da0
r12: 0x9473e094 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1a156960 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0xa0ac3b68
r24: 0xa0ac3b68 r25: 0x00000000 r26: 0x91a09f34 r27: 0xa0ac3b68
r28: 0x91a09f34 r29: 0xf02945f8 r30: 0x00000000 r31: 0x9473a154
Thread 4: Crashed (0xb7fffacc, 0x816a3906)
0x19aa8780: No symbol
0x96067248: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFDictionarySetValue + 1380
0x960efc0c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : -[CFXPreferencesSource setValue:forKey:] + 128
0x960f361c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : -[CFXPreferencesPropertyListSource setValue:forKey:] + 100
0x960f41d4: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFXPreferencesSetValue + 100
0x19c59224: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 13220
0x19c682b8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 52872
0x19c64bfc: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 38860
0x953f435c: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSApplication sendAction:to:from:] + 108
0x953f4290: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSControl sendAction:to:] + 96
0x953f37a8: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1588
0x953f30e0: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 520
0x953f2a1c: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSControl mouseDown:] + 808
0x953f1458: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSWindow sendEvent:] + 4516
0x19c6b8fc: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 284
0x95617ec4: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : _carbonAppWindowHandler + 380
0x90a7fd0c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90a7eea4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90a9b894: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x841c8984: No symbol
0x90a7fd0c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90a7eea4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90a9b894: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90b0a600: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _ToolboxEventDispatcher + 88
0x90bd6474: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _HLTBEventDispatcher + 16
0x90ca21c8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __RunAppModalLoop + 108
0x90ca23a8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _RunAppModalLoopForWindow + 112
0x9553b178: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSApplication _realDoModalLoop:peek:] + 252
0x95535fbc: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : -[NSApplication runModalForWindow:] + 308
0x19c68ccc: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 55452
0x19c5ad98: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _PMPrivatePrintDialogMain + 320
0x9174bef4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print : _PMSessionPrintDialogMain + 240
0x83a0aa94: No symbol
0x8455385c: No symbol
0x845527b8: No symbol
0x8454f8f8: No symbol
0x844c50c8: No symbol
0x844c6090: No symbol
0x844c5528: No symbol
0x844c52ec: No symbol
0x839fcab8: No symbol
0x841c7ecc: No symbol
0x841c7e4c: No symbol
0x841c7ddc: No symbol
0x841c7c8c: No symbol
0x90a7fd0c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90a7eea4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90a9b894: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90ad1828: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 456
0x90af7f94: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendMenuItemSelectedEvent + 140
0x90af7e98: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 140
0x90ad4d00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 572
0x90b63e8c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _MenuSelect + 104
0x841c7074: No symbol
0x90a7fd0c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90a7eea4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90a9b894: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90aaf7c0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2300
0x90a80160: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x90a7eea4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90a9b894: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x841bd850: No symbol
0x8448aabc: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x960952f0 ctr: 0x96095c88
r00: 0x00000000 r01: 0xbfff9bc0 r02: 0xa0b51da4 r03: 0x00000000
r04: 0x00000000 r05: 0x00000000 r06: 0x00000066 r07: 0x00000066
r08: 0x00000066 r09: 0x00000020 r10: 0x00000000 r11: 0x00000015
r12: 0x96095c88 r13: 0xa0ac3174 r14: 0xa0ac3174 r15: 0xa0ac3174
r16: 0xa0ac3174 r17: 0xa0ac3174 r18: 0x00000000 r19: 0x1a07f3b0
r20: 0xbfffa040 r21: 0xa0ac3174 r22: 0xa0ac3174 r23: 0x19c87700
r24: 0x19c83be8 r25: 0x1a056980 r26: 0xa0b50174 r27: 0x19c83be8
r28: 0x00000000 r29: 0x19c83be8 r30: 0x00000000 r31: 0x960952f0 -
Live! Cam Voice causing XP to crash
I have been using the Live! Cam Voice with no problems for about two months. However, now all of a sudden it is causing XP to crash and reboot, sometimes after an hour or so, and sometimes all it takes is having WebCam Center opened without uploading. I have tried uninstalling and reinstalling, and downloading the latest version of the driver and installing just that, while uploading from non-Creative software - XP still crashes, so I assume it is the driver that is the problem.
I have also the driver and software for the NX Ultra (can't remember the exact name) installed, but this hasn't been interfering, as I said everything worked smoothly until a few days ago. Incidentally, the crashing started after I installed MS desktop search which made the PC very slow; it isn't currently installed, but the crash/reboot problem persists.
Any idea what is wrong, and what I can do? Ta.Did you ever solve this problem? I have a similar problem on my desk top running Vista Home. I couldn't get the Vista driver (download from this wesite) to load so resorted to trying the XP dri've. This seemed to work until Vista put the machine into "Sleep" mode. After coming out of Sleep mode I eith have to restart the computer or disconnect and reconnect the webcam.
-
How do I fix problem causing Indesign to crash everytime I open it?
I have had InDesign CC 2014 installed on windows 8 computer for month but recently I cannot open it as evertytime it crashed saying 'windows has encountered a problem causing InDesign to stop working' I have tried everything I can think of...please help! (I have it through creative cloud and my other programmes are fine so I don't understand why it is just InDesign?)
What happened the last time it did work? Was there a crash? You might have bad recovery data that is causing it to crash again on restart.
See Replace Your Preferences for directions to the HIDDEN folders where your prefs are stored. The recovery folder is in the same location as the InDesign SavedData file. Empty it and try again. -
Why does my MacBook spontaneously crash/restart?
My MacBook is suddenly restarting for no apparent reason. What follows is a detailed description of the issue and surrounding circumstances, various elements of which may or may not be relevant.
Several months ago I noticed my trackpad button had stopped clicking reliably. About two months ago I realized that the replacement laptop battery I was using (purchased on Amazon as genuine Apple product, but probably not really made by Apple) had begun to swell just enough to press up from the underside of the trackpad and prevent it from functioning properly. I removed the battery and have been using the machine with AC power so that the trackpad will work right. I intend to replace the battery with a new one directly from Apple, but given the cost I would like to make sure I can resolve my other issues first. I have included the above because it was roughly around the time I began using my MacBook without a battery that the symptoms below began. Using the computer without a battery may or may not be related these issues, but it is the only thing I can think of that changed anywhere near when the problems began.
Around this time, the backlight on the built-in display began to regularly (1-5 times per hour of use) shut itself off. The LCD stays on and can still be seen faintly in ambient light, but the backlight turns itself off as if I had turned the brightness all the way down using the F1 key. The brightness control itself seems to stay up, however, as the temporary fix I was able to find by researching the issue online is to turn the brightness all the way down (using the F1 key) and then back up again (using F2) and display brightness rises with my pressing the F2 display-brighter button. This would last anywhere from 1-1000 minutes (approximate) of use before shutting off (backlight) again and I would have to do the same thing. The length of time until the next shutoff seems to be shorter the brighter I have the display brightness set, but the symptom comes and goes in fits and spurts. Sometimes I can't keep it on more than 15 seconds and I just give up and drag whatever windows I'm working on to my external monitor (which functions fine throughout - I use the external and built-in displays side-by-side with a mini-DVI to DVI adapter), but other times it will go for a week just fine. This may or may not be related to my more serious issue below, but it began just in advance of the below and has continued to the present.
About the same time I stopped using the battery and started experiencing display backlight shutoffs, my computer began spontaneously crashing and restarting itself. The first time it happened I was attempting to play a video (MP4 I think) from the hard drive in QuickTime Player. The video played for a few minutes, and then my computer crashed and began to restart itself. I let it restart and tried playing the video several more times, even using VLC instead of QuickTime as the player, but each time the computer would play a few seconds to a few minutes before dying and restarting. In the hours and days that followed, the machine would randomly restart every 1-100 (approximately) minutes of use. The shutdowns seemed more likely to occur when attempting to play video of any format, local or online, and for a while I couldn't even play a YouTube vid without the computer shutting down. Sometimes the machine would restart to my login screen, but then if I logged in right away it would begin the login process but then die and restart again. If I waited a while before logging in it seemed to "calm down" and would login successfully. The restarts were more likely during video playback, but not exclusive to this task.
I noticed that the restarts seemed to especially come in "clumps," and that allowing the machine a rest seemed to help. I also noticed that the fan frequently (but not always) sounded like it was running at full power at the time of restart. I concluded that the restarts were likely the result of overheating. I disassembled the machine in order to clean out the fan and heat sink. I didn't find much lint / blockage, but I thoroughly cleaned out what was there and did a cursory look around the internals for anything that might appear to be out of order, but I didn't find anything remarkable. The restarts continued, together with high fan speeds just before, so I downloaded iStat Pro to monitor internal temperatures in my status bar. I watched temps pretty closely, especially when I heard the fan, but the highest I ever saw was 80 degrees celsius on the CPU die. I don't know a lot about CPU temperature ranges, but from some cursory research it looks like that is way below the cutoff for an automatic shutdown (and besides, it seems like it should shutdown rather than restart for overheating). I watched to see if the restarts happened at the same temperature every time, but they varied widely, sometimes even occurring below 65 C, with or without high fan noise.
The issue persisted and was becoming a real problem for me, and I already had a HDD I was planning to upgrade to, so I decided to do the HDD swap and follow with a clean install of OSX (via download from Apple) rather than migrate from my old drive because I figured that would take care of any software issues. After I swapped out the HDD and did a clean install it was three days or so until the display backlight cut out as before, and about a week before the first sudden restart, which brings us to the present. Since that first restart, I've seen another 6 or so in the last 4 hours. I have also noticed an occasional failure to get past the grey screen on an intentional shutdown (not the sudden restarts) since replacing the HDD and reinstalling OSX, but that only happens on occasion. The only things I have installed since replacing the HDD other than the OS are MS Office for Mac 2011 (from CD) and then Flash and Silverlight plug-ins for Safari. I've also transferred over some files from my old HDD using a USB caddy and have opened some documents, but I haven't run any applications or installers besides the aforementioned. I haven't been able to transfer everything from the old HDD though, because the old drive (in a USB caddy) drive seems to spontaneously unmount, giving me the "the disk was not ejected properly" message and causing Finder to freeze up with a spinwheel of death and not recover after relaunching finder in the Force Quit dialog. This seems to lead to the manual shutdown stalling on the grey screen as well (when means I have to use the button to force full shutdown). This could just be a problem with my caddy though.
Here is what I have tried, in total:
- Restarted the machine
- Disassembled laptop and cleaned out the fan / heat sink
- Watched temperatures (no apparent correlation)
- Replaced HDD and reinstalled OSX from scratch (by download from Apple)
- Ran Apple Hardware Test (no problems found)
- Software Update ("your software is up to date")
- Checked for System Diagnostic Reports in Console following spontaneous restarts, found none present
- Reset NVRAM / PRAM
- Reset SMC
Those last two resets I did just prior to posting and so far I haven't seen the crash/restart, although I have seen the dead backlight. It hasn't been long though so we'll see. . .
Here is what I am running:
MacBook 3,1
13-inch Late 2007
2.2 Ghz Intel Core 2 Duo
Graphics: Intel GMA X3100 144MB
OS X Lion 10.7.5
4 GB 667 MHz DDR2 SDRAM
Seagate STL1000LM014 1TB SSHD (my upgrade)
Other:
Disk Usage: 22GB out of 1TB
No antivirus installed
No MacKeeper installed
kextstat is empty
Processes:
PID TTY TIME CMD
1 ?? 0:00.48 /sbin/launchd
10 ?? 0:00.77 /usr/libexec/kextd
11 ?? 0:00.69 /usr/libexec/UserEventAgent -l System
12 ?? 0:00.19 /usr/sbin/notifyd
13 ?? 0:00.07 /usr/sbin/diskarbitrationd
14 ?? 0:00.70 /usr/libexec/configd
15 ?? 0:00.09 /usr/sbin/syslogd
16 ?? 0:00.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
17 ?? 0:00.08 /usr/sbin/distnoted daemon
18 ?? 0:01.77 /usr/libexec/opendirectoryd
19 ?? 0:00.33 /System/Library/CoreServices/powerd.bundle/powerd
20 ?? 0:00.32 /usr/sbin/blued
22 ?? 0:00.45 /usr/sbin/securityd -i
24 ?? 0:00.96 /System/Library/CoreServices/coreservicesd
33 ?? 0:00.10 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
36 ?? 0:00.08 /usr/libexec/warmd
37 ?? 0:00.08 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
40 ?? 0:00.02 /usr/libexec/stackshot -t
43 ?? 0:00.08 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
47 ?? 0:05.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
48 ?? 0:00.24 /usr/sbin/mDNSResponder -launchd
50 ?? 0:00.93 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
52 ?? 0:00.02 /usr/sbin/KernelEventAgent
54 ?? 0:00.02 /usr/libexec/hidd
56 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
61 ?? 0:00.04 autofsd
63 ?? 0:00.34 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
64 ?? 0:00.17 /usr/libexec/taskgated -p -s
85 ?? 0:00.07 /usr/sbin/netbiosd
87 ?? 0:10.46 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
88 ?? 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
95 ?? 0:00.03 /System/Library/CoreServices/logind
102 ?? 0:00.02 /sbin/launchd
104 ?? 0:00.25 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
106 ?? 0:00.37 /usr/sbin/coreaudiod
108 ?? 0:00.02 /sbin/launchd
116 ?? 0:00.11 /sbin/launchd
119 ?? 0:00.47 /usr/libexec/UserEventAgent -l Aqua
120 ?? 0:00.14 /usr/sbin/distnoted agent
122 ?? 0:00.43 /usr/libexec/xpchelper
127 ?? 0:04.22 /Applications/TextEdit.app/Contents/MacOS/TextEdit -psn_0_20485
130 ?? 0:16.36 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_32776
131 ?? 0:02.46 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
132 ?? 0:00.30 /System/Library/CoreServices/talagent
133 ?? 0:03.83 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
134 ?? 0:01.12 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
140 ?? 0:00.51 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
142 ?? 0:00.42 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
143 ?? 0:00.08 /usr/libexec/lsboxd
144 ?? 0:00.04 /usr/sbin/filecoordinationd
146 ?? 0:00.07 /usr/sbin/cupsd -l
147 ?? 0:00.02 /usr/sbin/pboard
149 ?? 0:00.38 com.apple.dock.extra
155 ?? 0:00.23 /usr/sbin/ocspd
156 ?? 0:02.35 /usr/libexec/activitymonitord
157 ?? 0:23.68 /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2 -type webprocess -servicename com.apple.WebKit.WebProcess-130-0x10cc85280 -localization en_US -client-identifier com.apple.Safari -ui-process-name Safari
159 ?? 0:00.45 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
160 ?? 0:00.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
164 ?? 0:00.03 /usr/libexec/warmd_agent
169 ?? 0:00.10 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
170 ?? 0:01.32 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
176 ?? 0:00.09 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_77843
179 ?? 0:00.11 /System/Library/PrivateFrameworks/FindMyMac.framework/Resources/FindMyMacd
186 ?? 0:00.90 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
187 ?? 0:00.02 /sbin/launchd
189 ?? 0:00.44 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
190 ?? 0:00.02 /usr/sbin/distnoted agent
192 ?? 0:00.03 automountd
193 ?? 0:00.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdwrite
194 ?? 0:00.11 /usr/libexec/xpchelper
203 ?? 0:00.03 /usr/libexec/launchdadd
204 ?? 0:00.24 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
205 ?? 0:00.90 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_114716
207 ttys000 0:00.06 login -pf Christopher
208 ttys000 0:00.02 -bash
213 ttys000 0:00.01 ps -A
Preferences:
total 1328
-rw------- 1 501 20 - 712 Jan 21 00:07 .GlobalPreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 .GlobalPreferences.plist.lockfile
drwx------ 42 501 20 - 1428 Jan 25 17:51 ByHost
drwxr-xr-x 3 501 20 - 102 Jan 22 01:11 Macromedia
drwxr-xr-x 3 501 20 - 102 Jan 24 13:39 Microsoft
-rw------- 1 501 20 - 1768 Jan 25 12:56 MobileMeAccounts.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 MobileMeAccounts.plist.lockfile
-rw-r--r-- 1 501 20 - 8819 Jan 21 00:02 QuickTime Preferences
drwxr-xr-x 5 501 20 - 170 Jan 20 20:42 SDMHelpData
-rw------- 1 501 20 - 837 Jan 25 17:51 com.apple.ActivityMonitor.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:43 com.apple.ActivityMonitor.plist.lockfile
-rw------- 1 501 20 - 198 Jan 25 13:02 com.apple.AddressBook.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.AddressBook.plist.lockfile
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBook.sync.plist.lockfile
-rw------- 1 501 20 - 95 Jan 20 21:38 com.apple.AddressBookSourceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBookSourceSync.plist.lockfile
-rw------- 1 501 20 - 131 Jan 20 20:37 com.apple.BezelServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.BezelServices.plist.lockfile
-rw-r--r-- 1 501 20 - 350 Jan 25 17:47 com.apple.BluetoothAudio.plist
-rw------- 1 501 20 - 6433 Jan 25 13:12 com.apple.Console.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:07 com.apple.Console.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2011 Jan 25 17:50 com.apple.Console.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:57 com.apple.Console.plist.lockfile
-rw------- 1 501 20 - 1678 Jan 25 12:56 com.apple.FontRegistry.user.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:56 com.apple.FontRegistry.user.plist.lockfile
-rw------- 1 501 20 - 770 Jan 25 13:22 com.apple.Image_Capture.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.Image_Capture.plist.lockfile
-rw-r--r-- 1 501 20 - 16384 Jan 24 22:00 com.apple.LaunchServices.QuarantineEventsV2
-rw------- 1 501 20 - 375 Jan 25 12:56 com.apple.LaunchServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.LaunchServices.plist.lockfile
-rw------- 1 501 20 - 119 Jan 24 13:23 com.apple.PTPCamera.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.PTPCamera.plist.lockfile
-rw------- 1 501 20 - 623 Jan 25 17:14 com.apple.PreferenceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:37 com.apple.PreferenceSync.plist.lockfile
-rw------- 1 501 20 - 101 Jan 21 13:14 com.apple.PubSubAgent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:07 com.apple.PubSubAgent.plist.lockfile
-rw-------@ 1 501 20 - 133 Jan 20 23:22 com.apple.Safari.RSS.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.RSS.plist.lockfile
com.apple.quarantine 38
-rw-------@ 1 501 20 - 3947 Jan 25 17:47 com.apple.Safari.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.plist.lockfile
com.apple.quarantine 38
-rw------- 1 501 20 - 11489 Jan 25 17:47 com.apple.ServicesMenu.Services.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.ServicesMenu.Services.plist.lockfile
-rw------- 1 501 20 - 177 Jan 20 20:37 com.apple.SetupAssistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.SetupAssistant.plist.lockfile
-rw------- 1 501 20 - 390 Jan 25 13:15 com.apple.SoftwareUpdate.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:15 com.apple.SoftwareUpdate.plist.lockfile
-rw------- 1 501 20 - 173 Jan 25 17:39 com.apple.SystemProfiler.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:33 com.apple.SystemProfiler.plist.lockfile
-rw------- 1 501 20 - 15423 Jan 25 17:51 com.apple.Terminal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 16:22 com.apple.Terminal.plist.lockfile
-rw------- 1 501 20 - 4057 Jan 25 17:47 com.apple.TextEdit.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:21 com.apple.TextEdit.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2228 Jan 25 17:28 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 13:43 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 81 Jan 25 17:16 com.apple.TextEdit.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 14:02 com.apple.TextEdit.plist.lockfile
-rw------- 1 501 20 - 3618 Jan 21 23:32 com.apple.appstore.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.appstore.plist.lockfile
-rw------- 1 501 20 - 1024 Jan 22 01:04 com.apple.diskimages.fsck
-rw------- 1 501 20 - 7292 Jan 25 17:47 com.apple.dock.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.dock.plist.lockfile
-rw------- 1 501 20 - 787 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.lockfile
-rw------- 1 501 20 - 12375 Jan 25 17:47 com.apple.finder.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.finder.plist.lockfile
-rw------- 1 501 20 - 182 Jan 24 19:42 com.apple.frameworks.diskimages.uiagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:04 com.apple.frameworks.diskimages.uiagent.plist.lockfile
-rw------- 1 501 20 - 393 Jan 25 16:39 com.apple.help.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.help.plist.lockfile
-rw------- 1 501 20 - 229 Jan 25 13:53 com.apple.iApps.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iApps.plist.lockfile
-rw------- 1 501 20 - 95 Jan 25 17:47 com.apple.iCal.helper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.iCal.helper.plist.lockfile
-rw------- 1 501 20 - 1950 Jan 25 12:56 com.apple.iCal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.iCal.plist.lockfile
-rw------- 1 501 20 - 1058 Jan 25 16:39 com.apple.iPod.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:03 com.apple.iPod.plist.lockfile
-rw------- 1 501 20 - 14702 Jan 21 00:08 com.apple.iTunes.eq.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iTunes.eq.plist.lockfile
-rw------- 1 501 20 - 121565 Jan 25 16:39 com.apple.iTunes.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.iTunes.plist.lockfile
-rw------- 1 501 20 - 61 Jan 25 13:22 com.apple.iTunesHelper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:22 com.apple.iTunesHelper.plist.lockfile
-rw------- 1 501 20 - 457 Jan 25 13:21 com.apple.internetconfigpriv.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 21:48 com.apple.internetconfigpriv.plist.lockfile
-rw------- 1 501 20 - 1104 Jan 25 12:56 com.apple.loginitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.loginitems.plist.lockfile
-rw------- 1 501 20 - 205 Jan 25 17:51 com.apple.loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.loginwindow.plist.lockfile
-rw------- 1 501 20 - 138 Jan 22 01:10 com.apple.quicklookconfig.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:10 com.apple.quicklookconfig.plist.lockfile
-rw-r--r-- 1 501 20 - 20514 Jan 21 00:02 com.apple.quicktime.plugin.preferences.plist
-rw------- 1 501 20 - 18328 Jan 25 17:50 com.apple.recentitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:39 com.apple.recentitems.plist.lockfile
-rw------- 1 501 20 compressed 326 Jan 20 20:36 com.apple.scheduler.plist
-rw------- 1 501 20 - 63 Jan 20 20:36 com.apple.screensaver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.screensaver.plist.lockfile
-rw------- 1 501 20 - 10038 Jan 25 17:47 com.apple.sidebarlists.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.sidebarlists.plist.lockfile
-rw------- 1 501 20 - 54 Jan 20 20:37 com.apple.spaces.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.spaces.plist.lockfile
-rw------- 1 501 20 - 194 Jan 21 23:32 com.apple.storeagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.storeagent.plist.lockfile
-rw------- 1 501 20 - 127 Jan 20 20:37 com.apple.symbolichotkeys.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.symbolichotkeys.plist.lockfile
-rwx------ 1 501 20 - 0 Jan 20 20:37 com.apple.syncserver.plist.lockfile
-rw------- 1 501 20 - 347 Jan 25 16:10 com.apple.systempreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systempreferences.plist.lockfile
-rw------- 1 501 20 - 82 Jan 25 17:47 com.apple.systemuiserver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systemuiserver.plist.lockfile
-rw------- 1 501 20 - 585 Jan 20 20:39 com.apple.ubd.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.ubd.plist.lockfile
-rw------- 1 501 20 - 370 Jan 20 20:37 com.apple.universalaccess.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.universalaccess.plist.lockfile
-rw------- 1 501 20 - 11908 Jan 25 13:21 com.microsoft.Word.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:35 com.microsoft.Word.plist.lockfile
-rw------- 1 501 20 - 1461 Jan 25 13:42 com.microsoft.autoupdate2.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:30 com.microsoft.autoupdate2.plist.lockfile
-rw------- 1 501 20 - 92 Jan 24 13:39 com.microsoft.error_reporting.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.error_reporting.plist.lockfile
-rw------- 1 501 20 - 163200 Jan 25 13:21 com.microsoft.office.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.office.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:34 com.microsoft.office.setupassistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.office.setupassistant.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist.lockfile
-rw------- 1 501 20 - 59 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist.lockfile
-rw-------@ 1 501 20 - 151 Jan 24 22:03 com.microsoft.silverlight.plist
com.apple.quarantine 59
-rwxr-xr-x@ 1 501 20 - 0 Jan 24 22:03 com.microsoft.silverlight.plist.lockfile
com.apple.quarantine 59
-rw------- 1 0 20 - 109 Jan 22 01:13 com.solidstatenetworks.awkhost.plist
-rwxrwxrwx 1 0 20 - 0 Jan 22 01:10 com.solidstatenetworks.awkhost.plist.lockfile
-rw------- 1 501 20 - 562 Jan 21 00:02 loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 loginwindow.plist.lockfile
-rw------- 1 501 20 - 122 Jan 25 17:47 pbs.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 pbs.plist.lockfile
One final note - when the system spontaneously restarts, it doesn't properly shutdown as it would if I initiated a restart, it just suddenly dies, black screen, and then I hear the startup tone and it begins to restart.
Obviously this is an older machine and I've gotten a lot of good use out of it, but I still need it and don't have the budget right now to replace it so any help you can offer would be much appreciated. I'm pretty much stymied.
Please let me know if anything is missing / unclear!My MacBook is suddenly restarting for no apparent reason. What follows is a detailed description of the issue and surrounding circumstances, various elements of which may or may not be relevant.
Several months ago I noticed my trackpad button had stopped clicking reliably. About two months ago I realized that the replacement laptop battery I was using (purchased on Amazon as genuine Apple product, but probably not really made by Apple) had begun to swell just enough to press up from the underside of the trackpad and prevent it from functioning properly. I removed the battery and have been using the machine with AC power so that the trackpad will work right. I intend to replace the battery with a new one directly from Apple, but given the cost I would like to make sure I can resolve my other issues first. I have included the above because it was roughly around the time I began using my MacBook without a battery that the symptoms below began. Using the computer without a battery may or may not be related these issues, but it is the only thing I can think of that changed anywhere near when the problems began.
Around this time, the backlight on the built-in display began to regularly (1-5 times per hour of use) shut itself off. The LCD stays on and can still be seen faintly in ambient light, but the backlight turns itself off as if I had turned the brightness all the way down using the F1 key. The brightness control itself seems to stay up, however, as the temporary fix I was able to find by researching the issue online is to turn the brightness all the way down (using the F1 key) and then back up again (using F2) and display brightness rises with my pressing the F2 display-brighter button. This would last anywhere from 1-1000 minutes (approximate) of use before shutting off (backlight) again and I would have to do the same thing. The length of time until the next shutoff seems to be shorter the brighter I have the display brightness set, but the symptom comes and goes in fits and spurts. Sometimes I can't keep it on more than 15 seconds and I just give up and drag whatever windows I'm working on to my external monitor (which functions fine throughout - I use the external and built-in displays side-by-side with a mini-DVI to DVI adapter), but other times it will go for a week just fine. This may or may not be related to my more serious issue below, but it began just in advance of the below and has continued to the present.
About the same time I stopped using the battery and started experiencing display backlight shutoffs, my computer began spontaneously crashing and restarting itself. The first time it happened I was attempting to play a video (MP4 I think) from the hard drive in QuickTime Player. The video played for a few minutes, and then my computer crashed and began to restart itself. I let it restart and tried playing the video several more times, even using VLC instead of QuickTime as the player, but each time the computer would play a few seconds to a few minutes before dying and restarting. In the hours and days that followed, the machine would randomly restart every 1-100 (approximately) minutes of use. The shutdowns seemed more likely to occur when attempting to play video of any format, local or online, and for a while I couldn't even play a YouTube vid without the computer shutting down. Sometimes the machine would restart to my login screen, but then if I logged in right away it would begin the login process but then die and restart again. If I waited a while before logging in it seemed to "calm down" and would login successfully. The restarts were more likely during video playback, but not exclusive to this task.
I noticed that the restarts seemed to especially come in "clumps," and that allowing the machine a rest seemed to help. I also noticed that the fan frequently (but not always) sounded like it was running at full power at the time of restart. I concluded that the restarts were likely the result of overheating. I disassembled the machine in order to clean out the fan and heat sink. I didn't find much lint / blockage, but I thoroughly cleaned out what was there and did a cursory look around the internals for anything that might appear to be out of order, but I didn't find anything remarkable. The restarts continued, together with high fan speeds just before, so I downloaded iStat Pro to monitor internal temperatures in my status bar. I watched temps pretty closely, especially when I heard the fan, but the highest I ever saw was 80 degrees celsius on the CPU die. I don't know a lot about CPU temperature ranges, but from some cursory research it looks like that is way below the cutoff for an automatic shutdown (and besides, it seems like it should shutdown rather than restart for overheating). I watched to see if the restarts happened at the same temperature every time, but they varied widely, sometimes even occurring below 65 C, with or without high fan noise.
The issue persisted and was becoming a real problem for me, and I already had a HDD I was planning to upgrade to, so I decided to do the HDD swap and follow with a clean install of OSX (via download from Apple) rather than migrate from my old drive because I figured that would take care of any software issues. After I swapped out the HDD and did a clean install it was three days or so until the display backlight cut out as before, and about a week before the first sudden restart, which brings us to the present. Since that first restart, I've seen another 6 or so in the last 4 hours. I have also noticed an occasional failure to get past the grey screen on an intentional shutdown (not the sudden restarts) since replacing the HDD and reinstalling OSX, but that only happens on occasion. The only things I have installed since replacing the HDD other than the OS are MS Office for Mac 2011 (from CD) and then Flash and Silverlight plug-ins for Safari. I've also transferred over some files from my old HDD using a USB caddy and have opened some documents, but I haven't run any applications or installers besides the aforementioned. I haven't been able to transfer everything from the old HDD though, because the old drive (in a USB caddy) drive seems to spontaneously unmount, giving me the "the disk was not ejected properly" message and causing Finder to freeze up with a spinwheel of death and not recover after relaunching finder in the Force Quit dialog. This seems to lead to the manual shutdown stalling on the grey screen as well (when means I have to use the button to force full shutdown). This could just be a problem with my caddy though.
Here is what I have tried, in total:
- Restarted the machine
- Disassembled laptop and cleaned out the fan / heat sink
- Watched temperatures (no apparent correlation)
- Replaced HDD and reinstalled OSX from scratch (by download from Apple)
- Ran Apple Hardware Test (no problems found)
- Software Update ("your software is up to date")
- Checked for System Diagnostic Reports in Console following spontaneous restarts, found none present
- Reset NVRAM / PRAM
- Reset SMC
Those last two resets I did just prior to posting and so far I haven't seen the crash/restart, although I have seen the dead backlight. It hasn't been long though so we'll see. . .
Here is what I am running:
MacBook 3,1
13-inch Late 2007
2.2 Ghz Intel Core 2 Duo
Graphics: Intel GMA X3100 144MB
OS X Lion 10.7.5
4 GB 667 MHz DDR2 SDRAM
Seagate STL1000LM014 1TB SSHD (my upgrade)
Other:
Disk Usage: 22GB out of 1TB
No antivirus installed
No MacKeeper installed
kextstat is empty
Processes:
PID TTY TIME CMD
1 ?? 0:00.48 /sbin/launchd
10 ?? 0:00.77 /usr/libexec/kextd
11 ?? 0:00.69 /usr/libexec/UserEventAgent -l System
12 ?? 0:00.19 /usr/sbin/notifyd
13 ?? 0:00.07 /usr/sbin/diskarbitrationd
14 ?? 0:00.70 /usr/libexec/configd
15 ?? 0:00.09 /usr/sbin/syslogd
16 ?? 0:00.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
17 ?? 0:00.08 /usr/sbin/distnoted daemon
18 ?? 0:01.77 /usr/libexec/opendirectoryd
19 ?? 0:00.33 /System/Library/CoreServices/powerd.bundle/powerd
20 ?? 0:00.32 /usr/sbin/blued
22 ?? 0:00.45 /usr/sbin/securityd -i
24 ?? 0:00.96 /System/Library/CoreServices/coreservicesd
33 ?? 0:00.10 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
36 ?? 0:00.08 /usr/libexec/warmd
37 ?? 0:00.08 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
40 ?? 0:00.02 /usr/libexec/stackshot -t
43 ?? 0:00.08 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
47 ?? 0:05.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
48 ?? 0:00.24 /usr/sbin/mDNSResponder -launchd
50 ?? 0:00.93 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
52 ?? 0:00.02 /usr/sbin/KernelEventAgent
54 ?? 0:00.02 /usr/libexec/hidd
56 ?? 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
61 ?? 0:00.04 autofsd
63 ?? 0:00.34 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
64 ?? 0:00.17 /usr/libexec/taskgated -p -s
85 ?? 0:00.07 /usr/sbin/netbiosd
87 ?? 0:10.46 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
88 ?? 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
95 ?? 0:00.03 /System/Library/CoreServices/logind
102 ?? 0:00.02 /sbin/launchd
104 ?? 0:00.25 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
106 ?? 0:00.37 /usr/sbin/coreaudiod
108 ?? 0:00.02 /sbin/launchd
116 ?? 0:00.11 /sbin/launchd
119 ?? 0:00.47 /usr/libexec/UserEventAgent -l Aqua
120 ?? 0:00.14 /usr/sbin/distnoted agent
122 ?? 0:00.43 /usr/libexec/xpchelper
127 ?? 0:04.22 /Applications/TextEdit.app/Contents/MacOS/TextEdit -psn_0_20485
130 ?? 0:16.36 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_32776
131 ?? 0:02.46 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
132 ?? 0:00.30 /System/Library/CoreServices/talagent
133 ?? 0:03.83 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
134 ?? 0:01.12 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
140 ?? 0:00.51 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
142 ?? 0:00.42 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
143 ?? 0:00.08 /usr/libexec/lsboxd
144 ?? 0:00.04 /usr/sbin/filecoordinationd
146 ?? 0:00.07 /usr/sbin/cupsd -l
147 ?? 0:00.02 /usr/sbin/pboard
149 ?? 0:00.38 com.apple.dock.extra
155 ?? 0:00.23 /usr/sbin/ocspd
156 ?? 0:02.35 /usr/libexec/activitymonitord
157 ?? 0:23.68 /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2 -type webprocess -servicename com.apple.WebKit.WebProcess-130-0x10cc85280 -localization en_US -client-identifier com.apple.Safari -ui-process-name Safari
159 ?? 0:00.45 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
160 ?? 0:00.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
164 ?? 0:00.03 /usr/libexec/warmd_agent
169 ?? 0:00.10 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
170 ?? 0:01.32 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
176 ?? 0:00.09 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_77843
179 ?? 0:00.11 /System/Library/PrivateFrameworks/FindMyMac.framework/Resources/FindMyMacd
186 ?? 0:00.90 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
187 ?? 0:00.02 /sbin/launchd
189 ?? 0:00.44 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
190 ?? 0:00.02 /usr/sbin/distnoted agent
192 ?? 0:00.03 automountd
193 ?? 0:00.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdwrite
194 ?? 0:00.11 /usr/libexec/xpchelper
203 ?? 0:00.03 /usr/libexec/launchdadd
204 ?? 0:00.24 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
205 ?? 0:00.90 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_114716
207 ttys000 0:00.06 login -pf Christopher
208 ttys000 0:00.02 -bash
213 ttys000 0:00.01 ps -A
Preferences:
total 1328
-rw------- 1 501 20 - 712 Jan 21 00:07 .GlobalPreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 .GlobalPreferences.plist.lockfile
drwx------ 42 501 20 - 1428 Jan 25 17:51 ByHost
drwxr-xr-x 3 501 20 - 102 Jan 22 01:11 Macromedia
drwxr-xr-x 3 501 20 - 102 Jan 24 13:39 Microsoft
-rw------- 1 501 20 - 1768 Jan 25 12:56 MobileMeAccounts.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 MobileMeAccounts.plist.lockfile
-rw-r--r-- 1 501 20 - 8819 Jan 21 00:02 QuickTime Preferences
drwxr-xr-x 5 501 20 - 170 Jan 20 20:42 SDMHelpData
-rw------- 1 501 20 - 837 Jan 25 17:51 com.apple.ActivityMonitor.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:43 com.apple.ActivityMonitor.plist.lockfile
-rw------- 1 501 20 - 198 Jan 25 13:02 com.apple.AddressBook.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.AddressBook.plist.lockfile
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBook.sync.plist.lockfile
-rw------- 1 501 20 - 95 Jan 20 21:38 com.apple.AddressBookSourceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.AddressBookSourceSync.plist.lockfile
-rw------- 1 501 20 - 131 Jan 20 20:37 com.apple.BezelServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.BezelServices.plist.lockfile
-rw-r--r-- 1 501 20 - 350 Jan 25 17:47 com.apple.BluetoothAudio.plist
-rw------- 1 501 20 - 6433 Jan 25 13:12 com.apple.Console.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:07 com.apple.Console.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2011 Jan 25 17:50 com.apple.Console.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:57 com.apple.Console.plist.lockfile
-rw------- 1 501 20 - 1678 Jan 25 12:56 com.apple.FontRegistry.user.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 12:56 com.apple.FontRegistry.user.plist.lockfile
-rw------- 1 501 20 - 770 Jan 25 13:22 com.apple.Image_Capture.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.Image_Capture.plist.lockfile
-rw-r--r-- 1 501 20 - 16384 Jan 24 22:00 com.apple.LaunchServices.QuarantineEventsV2
-rw------- 1 501 20 - 375 Jan 25 12:56 com.apple.LaunchServices.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.LaunchServices.plist.lockfile
-rw------- 1 501 20 - 119 Jan 24 13:23 com.apple.PTPCamera.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:23 com.apple.PTPCamera.plist.lockfile
-rw------- 1 501 20 - 623 Jan 25 17:14 com.apple.PreferenceSync.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:37 com.apple.PreferenceSync.plist.lockfile
-rw------- 1 501 20 - 101 Jan 21 13:14 com.apple.PubSubAgent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 21:07 com.apple.PubSubAgent.plist.lockfile
-rw-------@ 1 501 20 - 133 Jan 20 23:22 com.apple.Safari.RSS.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.RSS.plist.lockfile
com.apple.quarantine 38
-rw-------@ 1 501 20 - 3947 Jan 25 17:47 com.apple.Safari.plist
com.apple.quarantine 38
-rwxr-xr-x@ 1 501 20 - 0 Jan 20 23:22 com.apple.Safari.plist.lockfile
com.apple.quarantine 38
-rw------- 1 501 20 - 11489 Jan 25 17:47 com.apple.ServicesMenu.Services.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.ServicesMenu.Services.plist.lockfile
-rw------- 1 501 20 - 177 Jan 20 20:37 com.apple.SetupAssistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.SetupAssistant.plist.lockfile
-rw------- 1 501 20 - 390 Jan 25 13:15 com.apple.SoftwareUpdate.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:15 com.apple.SoftwareUpdate.plist.lockfile
-rw------- 1 501 20 - 173 Jan 25 17:39 com.apple.SystemProfiler.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 17:33 com.apple.SystemProfiler.plist.lockfile
-rw------- 1 501 20 - 15423 Jan 25 17:51 com.apple.Terminal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 16:22 com.apple.Terminal.plist.lockfile
-rw------- 1 501 20 - 4057 Jan 25 17:47 com.apple.TextEdit.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:21 com.apple.TextEdit.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 2228 Jan 25 17:28 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 13:43 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile
-rw------- 1 501 20 - 81 Jan 25 17:16 com.apple.TextEdit.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 14:02 com.apple.TextEdit.plist.lockfile
-rw------- 1 501 20 - 3618 Jan 21 23:32 com.apple.appstore.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.appstore.plist.lockfile
-rw------- 1 501 20 - 1024 Jan 22 01:04 com.apple.diskimages.fsck
-rw------- 1 501 20 - 7292 Jan 25 17:47 com.apple.dock.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.dock.plist.lockfile
-rw------- 1 501 20 - 787 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.lockfile
-rw------- 1 501 20 - 12375 Jan 25 17:47 com.apple.finder.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.finder.plist.lockfile
-rw------- 1 501 20 - 182 Jan 24 19:42 com.apple.frameworks.diskimages.uiagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:04 com.apple.frameworks.diskimages.uiagent.plist.lockfile
-rw------- 1 501 20 - 393 Jan 25 16:39 com.apple.help.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.help.plist.lockfile
-rw------- 1 501 20 - 229 Jan 25 13:53 com.apple.iApps.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iApps.plist.lockfile
-rw------- 1 501 20 - 95 Jan 25 17:47 com.apple.iCal.helper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.iCal.helper.plist.lockfile
-rw------- 1 501 20 - 1950 Jan 25 12:56 com.apple.iCal.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.iCal.plist.lockfile
-rw------- 1 501 20 - 1058 Jan 25 16:39 com.apple.iPod.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:03 com.apple.iPod.plist.lockfile
-rw------- 1 501 20 - 14702 Jan 21 00:08 com.apple.iTunes.eq.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:08 com.apple.iTunes.eq.plist.lockfile
-rw------- 1 501 20 - 121565 Jan 25 16:39 com.apple.iTunes.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.iTunes.plist.lockfile
-rw------- 1 501 20 - 61 Jan 25 13:22 com.apple.iTunesHelper.plist
-rwxr-xr-x 1 501 20 - 0 Jan 25 13:22 com.apple.iTunesHelper.plist.lockfile
-rw------- 1 501 20 - 457 Jan 25 13:21 com.apple.internetconfigpriv.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 21:48 com.apple.internetconfigpriv.plist.lockfile
-rw------- 1 501 20 - 1104 Jan 25 12:56 com.apple.loginitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 00:02 com.apple.loginitems.plist.lockfile
-rw------- 1 501 20 - 205 Jan 25 17:51 com.apple.loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.loginwindow.plist.lockfile
-rw------- 1 501 20 - 138 Jan 22 01:10 com.apple.quicklookconfig.plist
-rwxr-xr-x 1 501 20 - 0 Jan 22 01:10 com.apple.quicklookconfig.plist.lockfile
-rw-r--r-- 1 501 20 - 20514 Jan 21 00:02 com.apple.quicktime.plugin.preferences.plist
-rw------- 1 501 20 - 18328 Jan 25 17:50 com.apple.recentitems.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:39 com.apple.recentitems.plist.lockfile
-rw------- 1 501 20 compressed 326 Jan 20 20:36 com.apple.scheduler.plist
-rw------- 1 501 20 - 63 Jan 20 20:36 com.apple.screensaver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.screensaver.plist.lockfile
-rw------- 1 501 20 - 10038 Jan 25 17:47 com.apple.sidebarlists.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.sidebarlists.plist.lockfile
-rw------- 1 501 20 - 54 Jan 20 20:37 com.apple.spaces.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.spaces.plist.lockfile
-rw------- 1 501 20 - 194 Jan 21 23:32 com.apple.storeagent.plist
-rwxr-xr-x 1 501 20 - 0 Jan 21 23:32 com.apple.storeagent.plist.lockfile
-rw------- 1 501 20 - 127 Jan 20 20:37 com.apple.symbolichotkeys.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.symbolichotkeys.plist.lockfile
-rwx------ 1 501 20 - 0 Jan 20 20:37 com.apple.syncserver.plist.lockfile
-rw------- 1 501 20 - 347 Jan 25 16:10 com.apple.systempreferences.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systempreferences.plist.lockfile
-rw------- 1 501 20 - 82 Jan 25 17:47 com.apple.systemuiserver.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 com.apple.systemuiserver.plist.lockfile
-rw------- 1 501 20 - 585 Jan 20 20:39 com.apple.ubd.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:38 com.apple.ubd.plist.lockfile
-rw------- 1 501 20 - 370 Jan 20 20:37 com.apple.universalaccess.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:36 com.apple.universalaccess.plist.lockfile
-rw------- 1 501 20 - 11908 Jan 25 13:21 com.microsoft.Word.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:35 com.microsoft.Word.plist.lockfile
-rw------- 1 501 20 - 1461 Jan 25 13:42 com.microsoft.autoupdate2.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:30 com.microsoft.autoupdate2.plist.lockfile
-rw------- 1 501 20 - 92 Jan 24 13:39 com.microsoft.error_reporting.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.error_reporting.plist.lockfile
-rw------- 1 501 20 - 163200 Jan 25 13:21 com.microsoft.office.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.office.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:34 com.microsoft.office.setupassistant.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.office.setupassistant.plist.lockfile
-rw------- 1 501 20 - 81 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist.lockfile
-rw------- 1 501 20 - 59 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist
-rwxr-xr-x 1 501 20 - 0 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist.lockfile
-rw-------@ 1 501 20 - 151 Jan 24 22:03 com.microsoft.silverlight.plist
com.apple.quarantine 59
-rwxr-xr-x@ 1 501 20 - 0 Jan 24 22:03 com.microsoft.silverlight.plist.lockfile
com.apple.quarantine 59
-rw------- 1 0 20 - 109 Jan 22 01:13 com.solidstatenetworks.awkhost.plist
-rwxrwxrwx 1 0 20 - 0 Jan 22 01:10 com.solidstatenetworks.awkhost.plist.lockfile
-rw------- 1 501 20 - 562 Jan 21 00:02 loginwindow.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 loginwindow.plist.lockfile
-rw------- 1 501 20 - 122 Jan 25 17:47 pbs.plist
-rwxr-xr-x 1 501 20 - 0 Jan 20 20:37 pbs.plist.lockfile
One final note - when the system spontaneously restarts, it doesn't properly shutdown as it would if I initiated a restart, it just suddenly dies, black screen, and then I hear the startup tone and it begins to restart.
Obviously this is an older machine and I've gotten a lot of good use out of it, but I still need it and don't have the budget right now to replace it so any help you can offer would be much appreciated. I'm pretty much stymied.
Please let me know if anything is missing / unclear! -
External hard drive causing finder to crash
The problem in a nutshell:
On 2 different occasions today, trying to open the hard drive folder (after not accessing the EHD for a couple hours) caused Finder to crash and my Macbook hung on shutdown - I had to unplug the USB hub or do a forced manual shutdown. When restarting the computer, my computer couldn't read the hard drive - I did find a way to fix that (see details below).
I don't know why this is happening in the first place or whether this indicates a bigger problem. Thus far, all data on these drives is backed up elsewhere, but I want these drives to be my backup (aside from DVD hard copies, of course). If anyone knows what may be causing this problem, I'd appreciate your help, thanks!
My system:
I have an early 2008 Macbook with OSX 10.6.8 and 4GB RAM.
Last week I bought two identical Hitachi DeskPro 3TB USB hard drives -- call them External HD A & B --, connected to my Macbook via a USB hub that has its own power source. The EHDs have their own power sources as well. All power sources are plugged into surge-protected power strips. (The EHD B is a cloned copy of the EHD A using backup software).
Each EHD is divided into 3 partitions.
In System Preferences, I did NOT choose to have the hard drive(s) go to sleep whereever possible.
Both EHDs run cool - I've never seen any sign of overheating.
Details of What Happened:
Both times, I was actively using my computer but hadn't accessed the EHD for a couple hours or so. Both times, only EHD A was present in the Finder. (EHD B was physically plugged in, but ejected from Finder, as is my ususal practice.)
Upon restart, I got a message that "a drive plugged into this computer cannot be read", giving me the option to Initialize, Ignore, or Eject. Restarting my Macbook (with one or both EHDs connected) didn't make a difference.
Neither drive showed up in Disk Utility, but they both showed up in System Profiler under USB, albeit with much fewer details than when the drives are showing up normally. The scanner attached to the USB hub has worked just fine.
Both times, the solution to the undetectable EHD problem was to plug in the drive's power source directly into the wall socket and the drive would promptly show up on my desktop. (It doesn't matter whether I plugged the USB directly into my Macbook or kept it plugged into the USB hub.) Once I do that, I can eject the drive, plug it back into the power strip, and it works just fine. I verified the drives in Disk Utility both times and they tested ok.I'm replying to my own post here since it's far to late to update the original message: To update: after more than 6 months, I can verify that the solution given at bottom of my original post (plugging the drive directly into a wall socket) has worked every time, both in the US and in Asia. I have no idea why this is so, just that it works.
Maybe you are looking for
-
ITunes 8.1 (Win) + 5G iPod: disk use mode now always on
After recently updating to iTunes 8.1.0.52 (Win XP Pro SP3), my 5th Gen. iPod always mounts in disk use mode no matter how I have set the "Enable Disk Use" prompt in iTunes. At mount, I always see a new drive letter assignment with the default iPod d
-
How to reveal XML tags in InDesign CS5.5?
I'm trying to tag a business catalog for an XML export. I've never done it before - but our sister company has done the same task with a similar catalog. I can view their catalog in InDesign CS5.5 for Windows over a VPN connection in order to see how
-
I want to setup login pasword in my computer
i want to setup login pasword in my computer
-
Finder displaying deleted files
I'm having a problem with Finder that I haven't seen before. In the past few days, Finder lists deleted files along the left hand side of it's display, under "Desktop". When I select one of these files the message is "The alias "xxxx" could not be op
-
Hi i have recently had the new iphone 4 s and need some advise with the usage when i take a photo the it sends it via icloud but on viewing it im unable to rotate it or anything like that, also where do the videos go and how do i view them on pc. Tha