Printing color failure

HP Officejet L7680 - failure to print blue and yellow coloers. I have cleaned printheads and checked tubing from printheads. HELP

Hi LJRMD,
Welcome to the HP Forums! I see that you cannot print blue and yellow colors, with your HP Officejet L7680. I am happy to help you with this issue! I have a few questions for you:
What Operating System are you using? Windows or Mac? What version?
How is the printer connected? Wireless, Ethernet, or USB?
Can you make copies with the printer?
Is the power cable plugged into a surge protector or directly to the wall outlet?
In the meantime, please take a look through this guide for print quality. Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
Hope to hear from you, and have a great day!
RnRMusicMan
I work on behalf of HP
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HP ePrint Home&Biz app not working. Print job failure:busy message appears on tablet

I have an HP Laserjet P1102W and am trying to print from a Viewsonic tablet (android OS) using the HP ePrint Home&Biz app. I can send an email to the printer via the tablet and it prints the document with no problems.
I apologize in advance for the long message...
If I try and hit the PRINT key on the lower bar (which says 'HP Laserjet Professional P1102W (NPI7...host name), all that happens is blue & green LED's come on, green, blue flashes, green, blue flashes, green, blue flashes, then green and blue stay on steady. Just before the blue and green come on steady at the end, the "print job failure:busy" message flashes on my tablet.
I assume the sequence of LED flashes is the HP printer receiving a print command 3 times and can not perform the task because the printer thinks it is busy.
After searching for this problem on the net, it would appear I am not the only person with this issue. And yes, I have tried powering down my modem, printer, PC, and tablet and restarting all the above. Not that the PC has anything to do with it, but I am desperate.
Does anyone have a viable working solution to this problem???

Hello,
Thanks for the post. With this one, there is a firmware update available for the printer, and I've included a link below that with some excellent steps to check regarding this issue. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=41103...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02933944&cc=us&dlc=en&lc=en&product=4110396&tmp...
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I am unable to print color photos from i photo using a Brother Printer

I am unable to print color photos from i photo using a Brother MFC-6490CW all in one. The photos appear to be in grayscale. I have checked the printer settings, but for some reason I am not able to access the color management on my printer from printer set up. It only gives me the standard option. I have spent hours checking Bother's website and Apple's and I am not able to come up with a valid answer. I know that the color print works. If I print something from the internet of from outlook it will print in color. I know all of my cartridges are in working order, I have cleaned the print head on my Brother, but I am still not able to print photos in color!!!
What puzzles me the most is why I am unable to really access the color management menu on my printer? It just does not come up. I have the option from paper handling to print photos, but this has nothing to do with the quality. I have also tried printing the photo from an Adobe PDF file and I still have the same problem. Can anyone point me in the right direction? Thank you.

In the Print dialogue box click on the little triangle to the right of the name of the printer. That will expand the dialogue box.

Printer not printing AND Matching Screen colors to Print colors. Any advice is apreciated!!

Hello - I have 2 questions regarding printing to an Epson and also regarding the monitor colors Not matching the print colors working from Photoshop CS4 on a Mac with a Maverick [ 10.9.3 ] OS. My issues are Not about my own printers or software. I have been tutoring a friend via phone in Photoshop; he has CS4 and is working on Mac OS 10.9.3.
1- We found that he could print nearly fine [ nearly accurate colors ] from Lightroom on his computer, version 5.4. But when he tries to print from Photoshop he cannot make a print. There is clear communication between the computer and the printer, as, when he sent the file to print, the printer [ an Epson 3880 ] responded by automatically changing to Photo Black from Matte. Then, it opens the rollers as if to print, but, it them stops and the menu [ on the Printer ] says 'Ready.' The paper is 4x6” Moab Lasal paper 300gsm. This issue of Not printing is only with this Moab Lasal luster paper, for which he Does have the IIC profile, and we always make sure ‘Photoshop manages colors,’ not the printer. To address the issue of the printer Not printing at all using a non-Epson brand paper, we have tried seemingly everything from deleting and re-adding the printer from the Library / Printers, resetting everything [ printer computer software etc ], trying different settings in the Printer window and the Print Settings window. Including changing the media profile, platen gap, etc.
2- My other and more important question is – after we Do get a print, we cannot match the monitor color to the print. [ We havE been able to get a print using Epson brand paper. Which is odd because we have the ICC profiles for both papers ]. To address the color matching issue, he has told me he calibrated the monitor with a Spyder, and here are a few other variables that I can relay that may or may not be affecting his color-issues:
He iS viewing his prints in a dayliglht-rated lighting environment
The monitor is an iMac glossy finish monitor, not an anti-glare
We tried working and printing from both an 8-bit and also a 16-bit color-space and also 16-bit printing
The color shift is slightly but noticeably toward Magenta.
His printer is Not calibrated
Please let me know what else we can do, any known glitches that may be an issue with his older version of CS, any tips you can suggest.
Thanks very much!

I don't have that printer and I'm not on Mac, so someone else has to step in there. Generally a green/magenta cast indicates none/double printer color management. But then I don't know what you mean by "slight".
The Spyders aren't the most consistent and reliable calibrators out there. I had a Spyder 3 sensor that I just threw away because it gave a distinct red cast (I have several other calibrators, so there was no doubt). Another potential problem is that with most calibrators you can only adjust the white point along the blue/yellow Kelvin scale, but not on the green/magenta scale. This is often necessary to get a good white point color. In this case you need to use the monitor's OSD controls, and if possible the "pre-calibration" function in the calibrator to measure and monitor it - if that function exists. And I don't know if this is possible with an iMac.
This is basically a question of getting the white point right, both on the blue/yellow and the green/magenta axis (and luminance of course). The goal is to get a visual match to paper white on screen. With the white point properly set, neutral color balance relates to that, and the rest more or less follows by itself. (In addition you should set the proper black point/contrast for full control, but that's not the issue here).

My 6100 printer has never been able to print color

From Day 1 it has told me the blue (cyan) cartridge is empty, even when I replaced the starter cartridge with a new one, and it always says that the other colors are "low." I have been printing only black and white words on a page, in fast draft mode, but the one time I tried to print color it failed -- a yellow headline came out white, no color at all. It always says cyan is empty. Now it won't print black and white at all. Am I supposed to spend $50+ on all new cartridges every time I need to print something?
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Catherine
This question was solved.
View Solution.

Hi CMBoston,
I understand you have not been able to print anything in color, and that you see a piece of cellophane tape inside. I would like to help you with this.
Please use the following document to troubleshoot the quality issue you are experiencing; Troubleshooting Print Quality Issues.
The cellophane tape inside the printer should only be removed if the setup guide instructed you to; otherwise, it is part of the inner mechanics.
I am not sure of the return policy where you bought the printer so I can not answer whether or not you can return the printer, but I can tell you that HP printers have a 1 year manufacture warranty. If you are still experiencing issues after following the steps in the document, call HP. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
I hope this information resolves your inquiry.
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Sunshyn2005 - I work on behalf of HP

HP LaserJet Pro 400 color M451dn Printing Color Streaks: HELP!

We recently replaced the ink cartridges in our printer, but now, it's printing color streaks on our paper. The weird thing is, it only does this for 4 pages every 4 pages. 4 pages will be okay, then we'll get cyan, magenta, yellow, and black horizontal stripes on the next 4 pages. We think it's because we replaced the Laserjet cartridges with a generic toner. Is there any way to fix this???

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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HP Color Laserjet CM1015 MFP prints colors looking like 3D while single colors print fine. I have tried several calibrations with no change. I have reset printer to factory default with no success.

Hi AFace; hope you are doing well and sorry to hear that you are having this issue.
Your HP Color Laserjet CM1015 MFP is a commercial product. I will suggest posting and looking in the forum for HP Business Support for a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
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RobertoR
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HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

HP Color LaserJet CP2025 / Windows 7(64bit)-Why the printer does not print color letters??

Could be a lot of reasons. First try to print a supplies status page- If that prints with color on it, you have a driver problem.

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Hi there, check out this thread for information on how to cancel scheduled print apps.
Best.
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I am an HP employee.

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Normally we work around this issue by placing the document into InDesign and printing it in Greyscale mode from there since you can tell it RGB, CMYK or Greyscale from InDesign. Problem is, if I wasn't here, nobody else would know how to do this and they would probably have to turn the customer away.
Our counter machine is a WindowsXP machine with the newest version of Acrobat Reader. I saw this link elsewhere here:
http://forums.adobe.com/thread/948555?tstart=0
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go to Files --> Add Files to Upload

Acrobat 9 Printer Color Management

Hello! Around 1 month ago I started work in a new printing house. In my old company I used Acrobat 7 for making post script files but here I have to work with Acrobat 9.
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So I would wish to ask is this exactly the same option and is there some risk in using it in the same way I did it in the Acrobat 7? I fear some color changes or even objects losing on the paper next during the printing process...

It sounds to me like the same option. Perhaps it also applies to non-PostScript printers now. If the printer is capable of good colour management (many are not); and if the PDF is properly tagged with source profiles, no reason why results shouldn't be good.

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Hello Mannkm,
Welcome to the HP Support Forums! To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
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Pages, monitor colors don't match printed colors

Hey Everyone,
I'm new to this mac world, and boy do I feel like a newbie. I'm trying to use Pages to print some nice brochures. I have a Savin commercial color Laser CLP27DN, 1200 dpi
When I print the default color templates from Pages, It prints colors just like the monitor, beautiful. When I have a graphic artist send me a high res PDF it prints just like the monitor, beautiful. This makes me think the printer and monitor are synched correctly.
When, I try to print my own designs, the colors are off about 2 shades. And, the photos are a little darker when printed.
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Applecare was very little help, they don't support colorsync. It's kind of ironic, I bought a Mac to ramp up my graphic designs.
I'm beginning to think Pages is a low end graphics program, and I should buy and buy a professional package that is not too hard to learn.
Any thoughts or suggestions are greatly appreciated.

I don't know the answers to the things you list, but I had a similar problem which I addressed by selecting all of the graphics the document at once and then adjusting the opacity to 80% before printing. When printed on white paper, it brightened the colors up considerably. It may not be the permanent fix for the issue, but it helped me get the work done.

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HP all in one HP 6110xi stop printing in color. This printer is 5 years old and has print color before. I update to the only drive online. Still nothing.

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There are a few things to check: what happens when you select a color copy? Are there any error messages? Does the printer go through the motions of printing but with a blank page?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Error message "print head failure"

My photosmart 7520 has suddenly shown error message "print head failure", I have followed the cleaning instructions on the hp website, pulled the tabs out on each cartridge & made sure they clicked in correctly. The printer is only about 8 months old. Help!

Hello Effi,
Welcome to the HP Forums.
I see that you are having an issue with the error "print head failure".
I realize that you have already stated that you did some cleaning advised from a document that you used from the HP web site.
I do however have a few other steps that I suggest we try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with the following error 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Printing color failure

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