Printing Directly To Printer Does Not Work

Dear Friends,
We have a label report that can only be printed when it has been previewed first.
However, printing this report directly to the selected printer raises the error message ' Protocol Error' and printing stops.
What could be the problem and how can that be resolved ?
Thank you in advance for your help.

Hello Bhushan,
Thank you for the reply.
Version os CR with SP level.
The report was designed with SAP Crystal Reports 2011 and the version of the runtimes currently deployed is CRforVS_redist_install_32bit_13_0_8.
Version of VS
Version of Visual Studion is 2010.
Win or web app?
It is a Windows application.
Report is printed using code or viewer print button?
The report is printed via code.
What is the exact error, post the stack trace?
The exact error is simply 'Protocol Error' on the printer display.
Does the issue occur on dev or production machine?
The error occurs on a Production environment.
Is this printer specific?
Yes, the exact printer in use is CAB A4+/300.
Could you print the report to PDF printer or MS XPS writer?
The report can be printed directly to PDF or MS XPS writer without any error. It's just to this printer where the error occurs.
I will be glad to provide more information if needed.
Thank you.

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>--Original Message--
>From: [email protected]
>Date: 23/02/2012 13:18
>To: "flat-pack"<[email protected]>
>Subj: Print icon on toolbar does not work
>HitenderPrakash [http://forums.adobe.com/people/HitenderPrakash
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