Printing document issue

The only part of my excel spreadsheet that will print is what is viewable on my computer screen at that moment. How can I get the entire spreadsheet to print? This is a downloaded spreadsheet from an email.

You have to open the document to get it to print correctly. Don't know what you can do here without excel... do you have any other program that can read an Excel file?
An option is to have the sender save the file as a .pdf. (Excel includes the capability to save any file in this format.) And send it to you as a .pdf attachment to an email. You could then read it with Adobe Reader (it's free), but you cannot only read, not write that way. And it will print correctly.

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My setup: iMac hardline to Canon i960 printer. Issue: endless printing of the same document. The printer window states that the pinter is in use and there is nothing listed in the Print Queue. How can I stop printing the document?

My setup: iMac hardline to Canon i960 printer. Issue: endless printing of the same document. The printer window states that the pinter is in use and there is nothing listed in the Print Queue. How can I stop printing the document?

Soution: Delete the printer and add the same printer back in, therefore creating a new print queue.

Hello, I have installed a new Laserjet Pro M1217nfl using Wi-Fi. My laptop prints everything e-mails, Word documents etc. My iPad 3 (latest issue) only prints documents using Wi-Fi so has clearly recognised the printer. How can I prin e-mails using iPad 3

Hello, I have installed a new Laserjet Pro M1217nfl using Wi-Fi. My laptop prints everything e-mails, Word documents etc. My iPad 3 (latest issue) only prints documents using Wi-Fi so has clearly recognised the printer. How can I print e-mails? Thanks.

In the email you want to print, on the top right there is an arrow. Click that and an option should appear that says print. That should work. Have you already tried that?

Robohelp-issue in generatings printed document

Hi,
I have installed the trial version of Robohelp9. It was working well till friday.I have included some topics today and tried to generate the printed output. But I got the below error and system crashed. Then again i have to open the robohelp project. but when i generate the webhelp file, its working fine.
but in 'Single Source Layout', when i select the 'Printed Document' option ->right click-> select view it gave the following message.
Please guide me on this.

hi,
Sorry its not possible to share the word document.I generated the new project with the same contents but still the same. I just checked the !SSL folder but it contains the ie files. (please refer the below image)
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Print quality issues

Hello
We are having print quality issue when printing PDF's to our Canon iR C2880/C3380 UFR II. This was the most recent print driver from canons website which was download about 6 weeks ago. version 2.9. At one time we were having other pring quality issues and we changed from the post script driver to the ufr ii which solved the problem at the time.
This past saturday we upgrade the operating systems on the systems in question and they are now running windows 7 64 bit with service pack 1 installed. image 1 is the orignal pdf that was printed with a 3rd party pdf printer(PDF Xchange view version 2.5) image 2 is the same document that was printed using acrobat reader 10.1.2
the options for the print were pretty much identical between the program. Print as image was not selected. 1 thing to note with the acrobat when print as image was selected there was a slight improvement in the print quality.
Any help would greatly be appreciated.
image 1
image2

Hi, nd a warm welcome to the forums!
Off the bat, it looks like maybe bad RAM/ROM in the Printer, or corrupt Font.
Can you have another Computer jook to it and print for a test?
Can you try Printing from Adobe Reader...
http://www.adobe.com/products/acrobat/readstep2.html
Can you in Preview, Save As a picture format for a test?

How can i use only black cartridge for printing documents

i have today installed hp 1510 all in one printer, it uses ink from the both cartridges i just want to use black ink for printing documents, how can i do that
This question was solved.
View Solution.

Hi @sandeepv
I can help you with your print settings, so the printer will print black and white only.
If you have a Mac operating system, use the instructions below.
Printing with the Black Print Cartridge Only option
Click File and then click Print.
Make sure your printer is selected.
Verify that the Preset option is set to Standard.
In the Copies & Pages menu, select Select Paper Type / Quality.
NOTE:If this option is not available, click ColorSync. Then click the down arrow beside Quartz Filter and change the setting from None to Black & White.
Select the Paper tab.
From the Color option menu, select Grayscale.
Select the Color Options tab.
Select the Black Print Cartridge Only option.
If that option is not listed, then it is not available. The printer will print using only the black cartridge, however, printing with one cartridge will be slower than printing with both cartridges.
NOTE:To save the setting, click the arrow next to Preset and select Save As. Save the Preset option as Black Cartridge Only and then click OK. Then, the next time you want to print with just the black cartridge, select the Black Cartridge Only Preset. -Source
If you are using a Windows operating system, use the instructions in the following link. Although this document is titled Changing Print Settings in Windows 8 it can be used for other Windows operating systems. The navigation from Windows 8 to older Windows operating systems would vary, please let me know if you are using a different operating system and/or if you require additional assistance.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My HP officejet 6210 no longer prints documents from my Mac ibook G4 running 10.4.11; starts to process the document, but then stops the print,if I restart print same thing happens

My ibookG4, running 10.4.11 suddenly decided it no longer wants to print documents thru my HP officejet 6210 all-in-one printer. So far I've tried emails, excel and word all with the same result. The computer will start to process the print request (processing seems to take longer than previously) and then suddenly the processing stops and a red exclamation mark appears next to the printer image at the bottom of screen. When I pull up the printer utility it tells me the printer is "stopped". If I restart it, the process begins all over again until once again it stops. I have already deleted the printer completely from my computer and reinstalled the software fom the HP site. For some reason had a really tough time finding the correct print drivers on the HP site, but did finally locate them. I have not even attempted scanning during this (I see lots of people reported issues with that for the 6210), I would be happy if I could at least print again. I am connecting via USB. Is there some way to fix this?

Hi Evelyn,
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US

Officejet Pro 8500a wireless printer hangs up when printing document.

I have an officejet pro 8500a wireless printer and it has been working flawlessly. Now all of a sudden it hangs up when sending a document to it. It will say "now printing", with the red "x" and just sits there looking at me. I have discovered that I can open the printer lid and close it and it will then print??????
Also when I click on "apps"on the printer menu screen, it tells me, "unable to connect to the server".
Anybody experience this problem??

I too have this issue with my HP8500a Plus.
I have managed to narrow down the issue to one of the cartridges. Whenever this cartridge is inside the printer, the issue will happen. If it's not, then the issue disappears!
I have tested this discovery on TWO different hp8500a printers, and they both react to this "special" cartridge the same way: its presence inside the cartridge tray triggers the issue.
There is only one thing that makes this cartridge any different form the other ones: even though it IS a genuine HP cartridge, it has been refilled and the max allowed page count has been hit. The issue started happening only after the max allowed page count has been hit.

Windows 8.1: Printer Offline Issue

Windows 8.1: Printer Offline Issue
If you have seen issues where your laptops/tablets has been taken from a private (home) network to a public network and then not been able to print when returning back to your private (home) network. This is most likely due to the public network settings not being reset back to the private (home) network settings. If this sounds like an issue you are having- try resetting your network settings by following the steps in the documents linked here:
For Ink Printers, please visit this document to help resolve your issue:
Print Jobs are Stuck in Queue
For LaserJets, please visit this document to help resolve your issue:
HP Laserjet - Printer offline and unable to print on a network in Windows 8.1
Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
If you experience this issue before you apply the patch, you must manually reset your network settings for this patch to function. Please refer to the above documents for manual reset help.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Hello All,
The printer goes offline due to proper driver is not installed correctly or if the printer port is not selected correctly.
I would suggest that you check the printer port (if the printer is connected via USB then chck if you have selected USB001,002... OR DOT), if the printer is connected via Network then check if the printer is selected via TCP/IP and then check the results.
Alternatively, you may uninstall and reinstall the driver and then check the results.
Regards,
HP Laserjet team

Print Templates print preview window closes unexpectly when printing document

This is a cross posting from Internet Explorer Web Development after a suggestion that this forum would be a better location. See
https://social.msdn.microsoft.com/Forums/ie/en-US/351e1245-b606-4467-9f3c-1c72f9cdf9ea/print-templates-print-preview-window-closes-unexpectly-when-printing-document?forum=iewebdevelopment.
I have raised an issue through Connect for this:
https://connect.microsoft.com/IE/feedback/details/1134168/ie9-to-ie11-print-templates-print-preview-window-closes-unexpectly-when-printing-document, but I would like some more visibility of the issue as my customers thought my application was closing when
they printed a document. I also don't know if an issue in Connect gets any priority support via MSDN, but this forum does.
This looks to me like a problem in the IE Print Templates startDoc API call, but if there is a more appropriate forum to raise this issue in please let me know.
In the application where I use print templates, the window closing is not in it self a problem because the Javascript that is calling startDoc also closes the Print Preview window when the print is finished.
The fact that the application looses focus and can be hidden by the windows of other applications when the Print Preview window is closed by startDoc is the issue noticed by our customers, so I need a fix preferably, or a work around at a pinch.
Details of the issue reproduced below.
When using IE Print Templates, the startDoc function is causing the print preview window to close. This behaviour started with IE9, and is still present with IE11.
When an application is using print templates (see
https://msdn.microsoft.com/en-us/library/aa753279(v=vs.85).aspx) for print functionality, this has the effect of causing the application to become hidden by any other application window once printing from the print preview window has started. It is
actually this behaviour that started me looking at this issue as the users thought the hosting application had closed.
Print Templates are not accessible by using IE as a web browser, but only when using the WebBrowser Control to embed IE in an application. The reference for this feature is available from this url:https://msdn.microsoft.com/en-us/library/aa753279(v=vs.85).aspx
and a sample Microsoft application that demonstrates the use of Print Templates can be used to demonstrate the problem (required for the reproduction steps). The application is available via this article and searching for "download spiffy".
Steps to reproduce the problem:
To see the full effect of the issue, first ensure there is a window from another application (like Windows Explorer) that will cover the sample applications window if brought to the foreground (making the Windows Explorer window full screen works).
Start the sample application (and ensure that the full screen Window Explorer is the next application to activate).
Then in the drop down box in the top right corner of the UI select Template8.htm.
Click the Print Preview button that is just below the drop down box (this will open a new Print Preview window).
In the new window click the Print… button (this will open a Print dialog).
Click the Print button at the bottom of the Print dialog.
The Print dialog closes (expected) and then the Print Preview window also closes (not expected), however the document is still printed successfully.
When the Print Preview windows is closed unexpectedly, the Windows Explorer window is brought to the foreground (obscuring the sample applications window).
If you reselect the sample application and click the Print Preview button again, the Print Preview dialog is not displayed unless you restart the application (this looks to be a symptom of the same issue, not a separate problem).
To see that the Print Preview window appears to be closed by the startDoc call, use the resource editor in Visual Studio (the exe can be opened directly by File | Open | File…) to edit the HTML resource "TEMPLATE8.HTM" (I found I needed to delete
it and add it back in for the change to stick), find the startDoc call and add two alerts, one on the line before and one on the line after. When IE is accessing the template, it is being done using the name of the executable (so do not rename the modified
version of printtemplates.exe, make the changes to a copy in a different directory if you don't want to change the original). Start the modified version of the application and follow the same steps as in the reproduction. This time, after clicking
the Print button in the Print dialog, the dialog will close, the first alert will pop up, then the Print Preview window will close, then
the second alert will pop up.
Thank you,
Warren.

Hi Shu,
I have noticed that the print templates API is listed as part of the Legacy APIs.
Is this just because it hasn't changed or is not new? Or does this mean that it is no longer maintained and may be removed (or at least deprecated) at some point in the future?
It would good to know if we should start planning for the implementation of a different method of printing.
I understand that the sample application is no longer maintained, but I also think that the Print Template API that it uses has not changed, and so should still work (and it does mostly).
If the Print Preview window was being closed as a result of using the Print dialog (and if it had behaved the same way with IE8) I would be willing to go with the by design argument.
I have found that the Print Preview window is not closed until startDoc is called, and it closes before control is returned from the startDoc function.
Just as part of investigating and try to find a workaround, if I call window.close(), any alert calls made no longer display the alert window after the close call.
Alert still functions after startDoc has closed the window however.
The is not the sort of consistent behaviour I would expect from something that is by design.
Also while investigating, I found that calling startDoc after calling window.close() results in an exception with the error code -2147467259 (0x80004005), this is probably quite normal and expected, but does indicate that the Web Browser Control should
not be closed till after printing.
I had found that old thread, and I had concluded it was the same issue, but it was also aimed at different aspect of the problem (which I see in the sample application, but not my application).
The visible issue I have is that my users think the application has been closed because after clicking print (on the Print dialog) the application gets hidden by other windows from other applications.
This aspect affects the sample in the same manner and so it was a convenient way to demonstrate the problem.
If IE connect do not look at this issue any time soon, do I have any other avenues to resolve this issue?
Thank you,
Warren.

Printed Document function not working

I have a user who is trying to use the Printed Document
function of RoboHelp to convert html files into one continuous
document, put together in a book form, complete with a table of
contents. The process errors out giving her error messages like
--> "Warning: The Word Document became corrupt when attempting
to append a malformed topic: (then it lists an htm file here)". Can
anyone tell me what could be causing this error or if something
might be missing from the installation?
Thank you!

Welcome to the forum
You'll like this. A number of possibilities.
See Printed Documentation Issues on my site for one
possibility.
The other is quite simply insufficient RAM. Yeah I know what
RH says on the box but Word has its own requirements. I have a
layout that gives this error on a 2gb ram machine but works quite
happily on 3gb.
A way of checking that it is RAM is to create two copies of
the print layout. Leave one alone. In number two trash half the
topics. In three trash the other half. If two and three then
generate OK, there is clearly no problem topic so by my
calculations it has to be RAM.

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and d

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and downloaded Adobe Reader X instead and that still doesn't work. I have Windows 7.

Hello,
Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
Nakul

Printing document with photos

Have an old HP F300 series all in one. Today tried to print a document and contained photos. When it printed the text was find, but the photo showed double exposure. Tried troubleshooting, but it didn't correct the problem. Can anyone help"

Hey @Nonie210,
Welcome to the HP Support Forums!
I understand that you're experiencing print quality issues when trying to print a photo from your computer on an HP Deskjet F300 series printer. I would like to assist you with resolving this issue today.
Can I have you start by running through the following document:
Streaks or Lines in the Printed Image
Please respond to this post with the result of your troubleshooting after running through the step-by-step document above. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

PRINT OUT ISSUE

on the right hand side of the Print out there are black lines appearing in the print out . I got the toner cartridge refilled also. what can i do to remove those lines on the right handside ?
I would request the HP experts to please advise solution to this problem on my e-mail id : [edited by Moderator] as well as here.

Hi @SATISH1952 ,
I see that you are getting black lines on the pages. I can help you.
HP recommends that you use Genuine HP toners. HP can't guarantee the quality or reliability of non-HP toners, or refilled HP toners. The following solutions might not resolve your print quality issue.
I have provided a document to go through the steps to see if it will help.
Troubleshooting Print Quality Issues.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, black toner or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
If the problem persists, try Genuine HP Toners.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Archiving print document and the FICA document is not closed yet

Hi SAP,
I Am testing the archiving object ISU_PRDOCL and ISU_PRDOCH and I could archive a print document for which the FICA document is not sold (still Open Item). is it a bug or the standard is made like this or do we have to implement an OSS note for this isue.
Thanks;
Best regards
Raissi Hanane

Hello,
Yes, print document will be archived even though corresponding FICA document is still open or outstanding.
To-over come this problem you can enhance your Print document header and line item archive program to exclude archiving of print document header and line item with corresponding open FICA document.
SAP has provided enhancement for Print document Archive program :
Print document headers (ETOAR001)
Print document line items (ETOAR002)
Hope this will resolve your issue.
-Thanks,
Ajay

Printing document issue

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