Printing Envelopes Issue with HP Officejet Pro 8600

I have recently purchased the HP Officejet Pro 8600. I am upgrading from the Photosmart series. I use Windows 7 64bit operating system. I have no error messages
When I print a #10 envelope, the return address in the top left is partially cut off. I can't seem to adjust the margins to allow for the return address to print.
Additionally I would like to "save" some custom envelope sizes to accommodate my personal greeting card envelopes. My other printer allowed for more paper sizes than this one does.
Can anyone offer any suggestions with either of these issues?
Darrell

Hi there dlfant,
Check out the post here from Travis_C. He has some steps for installing other printer drivers that should give the functionality you are looking for and hopefully address the envelope issue you are experiencing. Give his steps a shot and let us know if it works out for you.
Best of Luck!
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Scan issues with HP Officejet Pro 8600 that worked fine!Now, I have a problem----is it Dropbox?

Never had a problem, but now when I scan, and it goes straight to My Documents, when I go to open it, it's been replaced by an old picture. Every one of my darn documents has that old picture and I can 't find any of my documents. Please help. I do not have it hardwired in. I have reset the printer and my laptop, but this started a few months ago and I think it has to do with Drop box. I don't know what else to do.

Hi @joann2164
Welcome to the HP Support Forums. From your post, I understand that you are trying to scan to DropBox using one of the apps found on the front panel of your Officejet Pro 8600 printer.
For this issue, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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Driver Issues with HP Officejet Pro 8600 and Windows 8

I have to reinstall the printer driver for my HP Office Jet Pro 8600 wireless printer each time I power up my laptop. I do not have any issues with this printer when using my PCs and my antroid tablet. Once the driver is reinstalled I can print my documents however it becomes "offline" whenever I log off and then log back onto my laptop.

Hello there! Welcome to the forums @Shrn
I read your post about how your printer will disconnect and show offline on your laptop, each time the computer is restarted. As this only happens on your laptop, the problem could be with a firewall running on your computer.
I would suggest checking your firewall settings and ensure you're allowing the printer to connect within the firewall.
This link may help: How to Edit Firewall Settings
You could also try running the Print and Scan Doctor when you restart your computer to see if this tool will pick up the printer on the network and connect it to your computer again.
Another option, would be to try a Clean Boot, which will turn off all Start Up Programs on your laptop to see if another program could be blocking the printer from connecting to it during a restart. Make sure to go back and enable the programs again after you have tested this out.
Let me know your findings and what happens!
R a i n b o w 7000I work on behalf of HP
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Printing files stored on a NAS with an Officejet Pro 8600

Sorry if this has been asked before but if it has I can't find it
Is there an app which will allow me to print some commonly used forms which I have stored on my NAS? (A bit like the Google docs eStorage app but direct from my NAS )
Thanks

Hello eimajgraham,
Welcome to the HP Support Forums!
Regarding printing from "NAS" to the Officejet Pro 8600 via an App, it would depend on the file format and if the "NAS" supports printing via an App.
What is the type device the App would be installed on, Apple, Android, etc? You could try using the HP ePrint App.
HP ePrint Mobile App FAQs<---
Let me know if this information as answered your questions.
Cheers,
JERENDS
I work on behalf of HP
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Printing custom sizes on HP Officejet Pro 8600 Plus from Macbook Pro

I am having trouble setting up a Word Document (Word for Mac 2011) to print in a custom size on my HP Officejet Pro 8600 Plus. I'm using a Macbook Pro running Yosemite.
I would like to print on a card stock that is 4.5 in x 13.5 in. I have tried under Page Setup to create a custom size under Manage Custom sizes, however, I'm hitting a brick wall. The printer gets the job but can not feed the paper. I've also tried to set my default paper size under my System Preferences/Printers and Scanners to be this size...still not working.
Please help!

Hi @klinecard
It is important to ensure the paper size you are selecting is a supported size, and make sure the weight is supported too.
Printer Specifications for the HP Officejet Pro 8600 e-All-in-One Series Printer Series
Please look under paper handling.
If your desired size and weight is supported, you might find the following helpful; Create Custom Paper Sizes in Windows 7, Windows 8, and Mac OS X
Truthfully, since you are not getting an error message, I suspect you have correctly setup the custom size, this issue is most likely the printers inability to feed the paper you are using.
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Sunshyn2005 - I work on behalf of HP

How to print on envelopes C6/C5 with HP OfficeJet Pro 8600

With my printer HP Officejet Pro 8600 I want to print on envelopes C6/C5 (229 mm x 114mm or 9.0 inches x 4.5 inches).
The Officejet Pro 8600 support C5-envelopes and C6-envelopes but I could not find a comparable format C6/C5. Is it possible to make your own envelopes format and print on HP Officejet Pro 8600?
Thanks in advance.

Hi Grepolis,
Welcome to the HP Forums.
I see that you would like to be able to print on C6/C5 envelopes.
I will be happy to help you.
You could install the Deskjet 9800 as a generic driver which you would have different features available to you.
Making custom size prints.
Depending what operating system you are using. Here are the steps for Windows 7.
On the computer, go to start, devices and printers, select add printer.
Follow the steps, select HP and Deskjet 9800 from the list.
Set this one as the default printer.
Try creating a custom size envelope now with the generic driver.
Please let me know if you are not using Windows 7 and you need different steps.
How to Find the Windows Edition and Version on Your Computer.
Hope this helps.
Thank you for posting on the HP Forums.
Have a great day.
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Gemini02
I work on behalf of HP

Printing duplex with HP Officejet Pro 8600 causes windows 7 OS to shut down/restart

Why when printing duplex with my HP Officejet Pro 8600 printer it causes windows 7( 64-bit) to shut down/restart. Windows message is "Windows has recovered from an unexpected shutdown. I've ran HP Hardward Diag. Utility and Print and Scan Doctor which indicated everything is working properly with the printer. Ocassionaly I can print duplex without windows shutting down and restarting, but most of the time it creates issue with Windows causing it to stop and restart. Single sided printing seems to be fine. I've already oncehad windows to "Startup Repair" in which ccase I selected restore to a previous working point. Everything worked for awhile then a duplex printing session starting causing windows to shut down again. THanks for your assistance.

Yes, the updated USB 3.0 driver corrects the issue and should be installed.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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What other hp print drivers will work with the officejet pro 8600

I have an Officejet Pro 8600 and like many others here, I am having a problem printing a custom size envelope (6x9). I did find that I can use the drivers for a deskjet 450 and setup my 8600 using those drivers. However, the 450 6x9 does not have a portait option in the layout.
My question is, what other hp print drivers will work in the 8600? I'm hoping one will have a 6x9 portrait layout?

Cheetah12 wrote:
Hello wingcheck,
Welcome to the HP Forums!
I understand you're receiving a problem printing a custom envelope size (6x9). You did state that you installed a Deskjet 450, but it doesn't come with a portrait option. I will do my best to assist you!
First, I need to find out your operating system on your computer? Windows or Mac?
If you have a Windows computer and using this Deskjet 450 driver, have you checked Devices and Printers on your computer to see if you have this portrait option:
1) Right click on the Deskjet 450, then click on Printer Preferences
2) Very top you should see a tab called "Finishing" and look for Orientation
3) You should see portrait, landscape, rotate by 180 degrees or mirror image.
4) Let me know if you don't have this option on this post
If not, then I would recommend installing a Deskjet 9800 to see if you have this option. Please follow this HP document on Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection. When setting up this custom size, change the paper type to "Other Specialty Media". Please post your results, as I will be looking forward to hearing from you. Have a great night!
Hi Cheetah .... I don't have access to my printer at the moment due to travel, but here's what I have right now. My operating system is Windows 7 64. That's not much, but it is a start. I will have the additional information for you in a day or so. Something else I discovered in the user guide, which I didn't know, is that each tray will only handle specific media. So, when I print envelopes, I will have to use Tray 1 in order to do so.
Now I do have another question for you. Can I have installed, 2 different sets of print drivers at the same time without it causing a conflict? I'm assuming the diffenent driver will simply show up as a different printer in the listed printers, right?? Any way, thanks for your quick response, and upon arriving home, I will follow your previous suggestions. I will also keep you posted as to my success or failure.
Thanks
Paul

OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello: I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software. I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.
I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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Webscan problem with HP Officejet Pro 8600 printer and OS Mavericks

I have an iMac with OS 10.9 Mavericks installed and an HP Officejet Pro 8600 Plus N911g printer. I recently downloaded the "HP-Inkjet-SW-OSX-Mavericks_v12.34.37" software update from the HP website but, since installing it, the image preview feature on Webscan now only shows a black screen and I cannot download the scanned image. I have uninstalled the update and reinstalled the old software - "Officejet-Pro-8600_v12.23.0" but the problem persists.
I am not sure if this is an HP problem or a Mavericks bug. Any advice/help would be greatly appreciated

The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
As for power savings, the printer will automatically go into a low power mode when not printing for some time. It is not necessary to turn the product off and on to save power.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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How to print envelopes on the HP OfificeJet Pro 8600,

Hi there folks;
Recently I ran into several folks asking on how to print envelopes in the same printer The HP Officejet 8600
Do to this I decided to provide both the instructions in this document as well as the links of the article where I refer to for the information. This way folks that want to have it quick and to the point can accomplish this by reading and following this article and any folk that want to dig deeper perhaps the article will provide more in depth information
This is how to load the envelopes;
I will provide the link of the Article where this information have been gathered from;
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02890475&cc=us&dlc=en&lc=en&product=4323648&tmp...
Here the steps for loading the envelopes on the Officejet pro 8600.
Grasp the handle on the front of the input tray, and then pull the tray towards you to open it.
Figure 12: Pull out the input tray
Slide the paper width guides out as far as possible.
NOTE:If you are loading larger-sized paper, pull out the tray extension to lengthen the tray.
Figure 13: Input tray extension
Insert the envelopes into the center of the tray with the envelope flap on the left and facing up. If the flap is on the short end of the envelope, insert the envelope into the center of the tray with the flap toward the product and facing up.
Figure 14: Load envelopes
Slide the paper width guides in to rest against the edges of the envelope. Make sure that the envelope is centered in the tray.
Push the tray into the product until it clicks into place.
Figure 15: Push in the input tray
Pull out the tray extender on the output tray.
Figure 16: Pull out the tray extender
This is the explanation on how to load envelopes into the 8600. Hope is helpful
Now let’s make sure that the envelopes use are supported by the printer,
This article will also provide you with envelopes support by this printers;
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&cc=us&dlc=en&lc=en&product=4323648&tmp...
Is an important to properly load the envelopes as to use only envelopes supported by the printer.
you might spend countless hours trying to figure what is the problem without realizing that the issue is the envelope you are actually using is not supported.
Here is a list of the envelopes supported by the Officejet 8600
Paper type
Paper size
U.S. 10 envelope
105 x 241 mm (4.1 x 9.5 inches)
A2 envelope
111 x 146 mm (4.4 x 5.8 inches)
DL envelope
110 x 220 mm (4.3 x 8.7 inches)
C5 envelope
162 x 229 mm ( 6.4 x 9.0 inches)
C6 envelope
114 x 162 mm (4.5 x 6.4 inches)
Monarch envelope
98 x 191 mm (3.9 x 7.5 inches)
Card envelope
111 x 152 mm (4.4 x 6.0 inches)
Chou #3 envelope
120 x 235 mm (4.7 x 9.3 inches)
Chou #4 envelope
90 x 205 mm (3.5 x 8.1 inches)
Hope this is helpful.
I welcome any comments and questions;
RobertoR
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View Solution.

On my OJ Pro 8600, When I go to print a # 10 envelope, it feeds the envelope through and then prints the address on a letter page. I was forced to set the printer preferences to #10 envelope, and within Word, set the paper type to # 10 envelope, set Word up for center feed, and then put everything back to print normally. ON my 6500 all I had to do was hit print. There must be a way to print single envelopes without jumping through all these hoops!!

Is Windows Server 2012 compatible with HP Officejet pro 8600 plus printers

Hello,
I am wondering whether HP officejet pro 8600 plus printers compatible with Windows server 2012 - I have the driver installed on the server and deployed - installation of the driver and all was successful but it won't print from the server or on a user's computer from the deployed printers list. No error message comes up, I just click print and nothing happens. If I install it individually on the user computers - it seems to print as a 'network printer' but won't print from the server, and if it can not print from the server then it can not print from the deployed printers list. I was looking up on driver compatibility list online earlier and could not find Windows Server 2012 mentioned on the list - only server 2008 and below.
Essentially what I am trying to find out is whether this officejet pro 8600 plus printer is compatible with our server.
Many thanks,
Michael Peters

Hello Michael, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial issue. You can do this at the HP Commercial Forums.
I hope this helps!
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Jamieson
I work on behalf of HP
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Printing from Iphone4 to hp officejet pro 8600

I am trying to print from my iphone4 to my hp officejet pro 8600 tried forwarding the email onto the printer using the printers email but the iphone4 comes back saying "a copy has been placed in your Outbox. The recipient was rejected by the server.
Any help with this would be greatly appreciated.
thanks
Jo

Hi Jo-Winch I hope you are doing well and welcome to the HP forum
If I understand correclty.
You are regiter to Eprint.
you already have an e-mail assigned to the printer
You are trying to send a print job thru that email and is giving the error that you describe
If that is the case then check if the email's sender (probably you) included a signature included in the email. If thatis the case Removed and try again.
Let me know if I can be of any further assistance. I will do my best to help you.
Hope this helps;
RobertoR
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Iphone e print/air print issues with HP Officejet Pro 8500 Premier All-in-One A909n

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This printer is listed here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us&product=3857218#N46...
has offering eprint. However, some community messages say that it does not work.
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Can't Scan with HP Officejet Pro 8600 N911g

The printer just stopped working yesterday. I am running Yosemite 10.10.2. Through internet searches, I have upgraded to the lastest HP software and drivers. I have reset printing. I can get printing to work with an ethernet cable. Wireless will not work.
I keeping getting an error in HP Scan that the printer is not available. However the printer works when I print to.
I have spent hours trying to fix this problem. Please help, the printer and copier work but not the scanner.
This question was solved.
View Solution.

Hi @dpm2591,
Welcome to the HP Forums!
I see that you are unable to scan wirelessly with your HP Officejet 8600 pro on Mac OS X 10.10. I am sorry to hear this, but happy to help!
I would recommend to start with going through this scanning guide, A 'Connection Error' or 'No Computer Detected' Error Message Displays When Scanning for HP Officejet....
Hope this guide works for you!
RnRMusicMan
I work on behalf of HP
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Printing Envelopes Issue with HP Officejet Pro 8600

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