Printing error: Problem initializing the current printer.
I keep getting this message, when printing documents out of indesign CS1.3.0.1
I have a PC running Window XP.
Trying to print to a Xerox DC-240 with built in fiery rip over a wireless network. I know the printer is working because I can print web pages etc.
When ever I try to print a document I have just created or one off and old template that I have updated and changed I get the above message.
The confusing thing is that I have not changed any settings downloaded and updates etc in the last few days. On Friday the prints we working perfectly, but since this week they have not been working. Also what is strange that any older documents I have work as long as they have not been saved.
I have tried copying the print settings from these jobs but this doesn't help. Also I have tried may different settings, ie changing font sets etc. But none of these seem to help.
Any more info required please contact me and I will try and help.
Any help would be much appreciated.
JR
Two ways to do it:<br /><br />Fast way which causes you to lose any customizations if it turns out not to be the problem is to hold down Ctrl + Alt + Shift, and while holding the keys down launch InDesign from the start menu or by right-clicking a desktop shortcut and selecting open (it won't work if you you hold the keys down before double-clicking a shortcut, but you can press them IMMEDIATELY after launching InDesign) and saying yes to the dialog asking if you want to delete your preferences. If you don't see the dialog, you weren't fast enough with the keyboard or you didn't hold the keys down long enough. <br /><br />My preferred method, which saves your old prefs in case you want them back, is to close ID, open Explorer and make sure you are set to show hidden and system files, then navigate to (for CS and CS2) C:\Documents and Settings\<User Name>\Application Data\Adobe\InDesign\Version [no.] and rename the two preference files: InDesign Defaults and InDesign SavedData. In CS3 the SavedData file has been moved to \Documents and Settings\<User Name>\Local Settings\Application Data\Adobe\InDesign\Version 5.0\Caches. The preferences will be replaced with a fresh set of factory defaults when you relaunch ID, but if that doesn't solve your problem you can always go back to explorer and throw out the new set and name the old ones back again, restoring any customizations. If new prefs solve your problem you should delete the renamed files.<br /><br />It's a good idea to also export any custom document and printer presets from the appropriate Preset > Define dialog prior to doing a preference replacement. Then you can just go back to the dialog and select load and you won't have to recreate all those wonderful things you've made and saved, and that will be wiped out with the old prefs files.<br /><br />Once you have a customized set of preferences which work, make a copy and store it somewhere on your system for easy retrieval and you can simply replace the two files with your good copies when things get funny.
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Hello there, @jesseangelique ,
Welcome to the Community!
I would love to help you with the printing issue you're having, since the Windows 8.1 that was done.
Please run the Print and Scan Doctor. Write me back with the results or post a screen shot of the results and I will have a look at them.
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Hope to hear from you!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Erland Sommarskog, SQL Server MVP, [email protected] -
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Current time is 21:18:39 08/18/13.
=====================================================================
BugCheck Dump
=====================================================================
This file is generated by Microsoft SQL Server
version 10.50.4000.0
upon detection of fatal unexpected error. Please return this file,
the query or program that produced the bugcheck, the database and
the error log, and any other pertinent information with a Service Request.
Computer type is Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz.
Bios Version is INTEL - 1072009
BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
8 X64 level 8664, 2 Mhz processor (s).
Windows NT 6.1 Build 7601 CSD Service Pack 1.
Memory
MemoryLoad = 16%
Total Physical = 8125 MB
Available Physical = 6755 MB
Total Page File = 16248 MB
Available Page File = 14719 MB
Total Virtual = 8388607 MB
Available Virtual = 8380163 MB
***Stack Dump being sent to d:\MSSQL10_50.MSSQLSERVER\MSSQL\LOG\SQLDump0084.txt
SqlDumpExceptionHandler: Process 52 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is
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* BEGIN STACK DUMP:
* 08/18/13 21:18:39 spid 52
* Exception Address = 0000000000886B00 Module(sqlservr+00000000001F6B00)
* Exception Code = c0000005 EXCEPTION_ACCESS_VIOLATION
* Access Violation occurred writing address 0000000000000000
* Input Buffer 214 bytes -
* begin transaction insert into DocContabile select * f
* rom gunoiDocContabile rollback
* MODULE BASE END SIZE
* sqlservr 0000000000690000 00000000042A1FFF 03c12000
* ntdll 0000000077730000 00000000778D8FFF 001a9000
* kernel32 0000000077510000 000000007762EFFF 0011f000
* KERNELBASE 000007FEFD6E0000 000007FEFD74AFFF 0006b000
* ADVAPI32 000007FEFE090000 000007FEFE16AFFF 000db000
* msvcrt 000007FEFE300000 000007FEFE39EFFF 0009f000
* sechost 000007FEFF590000 000007FEFF5AEFFF 0001f000
* RPCRT4 000007FEFF5B0000 000007FEFF6DCFFF 0012d000
* MSVCR80 0000000071710000 00000000717D8FFF 000c9000
* MSVCP80 0000000071600000 0000000071708FFF 00109000
* sqlos 00000000715F0000 00000000715F6FFF 00007000
* Secur32 000007FEFD1E0000 000007FEFD1EAFFF 0000b000
* SSPICLI 000007FEFD3B0000 000007FEFD3D4FFF 00025000
* pdh 000007FEF90C0000 000007FEF910DFFF 0004e000
* SHLWAPI 000007FEFDE50000 000007FEFDEC0FFF 00071000
* GDI32 000007FEFE3A0000 000007FEFE406FFF 00067000
* USER32 0000000077630000 0000000077729FFF 000fa000
* LPK 000007FEFDE40000 000007FEFDE4DFFF 0000e000
* USP10 000007FEFF970000 000007FEFFA38FFF 000c9000
* USERENV 000007FEFC850000 000007FEFC86DFFF 0001e000
* profapi 000007FEFD510000 000007FEFD51EFFF 0000f000
* WINMM 000007FEFB320000 000007FEFB35AFFF 0003b000
* IPHLPAPI 000007FEFAD70000 000007FEFAD96FFF 00027000
* NSI 000007FEFDFB0000 000007FEFDFB7FFF 00008000
* WINNSI 000007FEFAD60000 000007FEFAD6AFFF 0000b000
* opends60 0000000071590000 0000000071597FFF 00008000
* NETAPI32 000007FEFAEB0000 000007FEFAEC5FFF 00016000
* netutils 000007FEFAEA0000 000007FEFAEABFFF 0000c000
* srvcli 000007FEFD060000 000007FEFD082FFF 00023000
* wkscli 000007FEFAE80000 000007FEFAE94FFF 00015000
* LOGONCLI 000007FEFCB90000 000007FEFCBBFFFF 00030000
* SAMCLI 000007FEFAE60000 000007FEFAE73FFF 00014000
* BatchParser 0000000071560000 000000007158CFFF 0002d000
* IMM32 000007FEFE060000 000007FEFE08DFFF 0002e000
* MSCTF 000007FEFE1F0000 000007FEFE2F8FFF 00109000
* psapi 00000000778F0000 00000000778F6FFF 00007000
* instapi10 0000000071320000 000000007132CFFF 0000d000
* cscapi 000007FEF7FA0000 000007FEF7FAEFFF 0000f000
* sqlevn70 0000000071100000 0000000071303FFF 00204000
* CRYPTSP 000007FEFCE50000 000007FEFCE66FFF 00017000
* rsaenh 000007FEFCA70000 000007FEFCAB6FFF 00047000
* CRYPTBASE 000007FEFD440000 000007FEFD44EFFF 0000f000
* BROWCLI 000007FEF8B80000 000007FEF8B91FFF 00012000
* AUTHZ 000007FEFCF70000 000007FEFCF9EFFF 0002f000
* MSCOREE 000007FEF8980000 000007FEF89EEFFF 0006f000
* ole32 000007FEFDC30000 000007FEFDE32FFF 00203000
* credssp 000007FEFC960000 000007FEFC969FFF 0000a000
* msv1_0 000007FEFCD90000 000007FEFCDE0FFF 00051000
* cryptdll 000007FEFD090000 000007FEFD0A3FFF 00014000
* kerberos 000007FEFCCD0000 000007FEFCD83FFF 000b4000
* MSASN1 000007FEFD5B0000 000007FEFD5BEFFF 0000f000
* schannel 000007FEFCB00000 000007FEFCB55FFF 00056000
* CRYPT32 000007FEFD7D0000 000007FEFD939FFF 0016a000
* security 0000000071390000 0000000071392FFF 00003000
* WS2_32 000007FEFF360000 000007FEFF3ACFFF 0004d000
* SHELL32 000007FEFE5D0000 000007FEFF357FFF 00d88000
* OLEAUT32 000007FEFDED0000 000007FEFDFA6FFF 000d7000
* ncrypt 000007FEFCF20000 000007FEFCF6CFFF 0004d000
* bcrypt 000007FEFCEF0000 000007FEFCF11FFF 00022000
* mswsock 000007FEFCDF0000 000007FEFCE44FFF 00055000
* wship6 000007FEFCFB0000 000007FEFCFB6FFF 00007000
* wshtcpip 000007FEFC720000 000007FEFC726FFF 00007000
* ntmarta 000007FEFC620000 000007FEFC64CFFF 0002d000
* WLDAP32 000007FEFE410000 000007FEFE461FFF 00052000
* ntdsapi 000007FEF7AF0000 000007FEF7B16FFF 00027000
* bcryptprimitives 000007FEFC9D0000 000007FEFCA1BFFF 0004c000
* SAMLIB 000007FEFBE10000 000007FEFBE2CFFF 0001d000
* CLBCatQ 000007FEFD960000 000007FEFD9F8FFF 00099000
* sqlncli10 0000000063720000 00000000639DCFFF 002bd000
* VERSION 000007FEFC650000 000007FEFC65BFFF 0000c000
* COMCTL32 000007FEFA110000 000007FEFA1AFFFF 000a0000
* COMDLG32 000007FEFDFC0000 000007FEFE056FFF 00097000
* SQLNCLIR10 00000000636E0000 0000000063716FFF 00037000
* netbios 000007FEF4340000 000007FEF4349FFF 0000a000
* xpstar 0000000063650000 00000000636D7FFF 00088000
* SQLSCM 0000000063640000 000000006364DFFF 0000e000
* ODBC32 000007FEF0AC0000 000007FEF0B70FFF 000b1000
* ATL80 0000000063620000 000000006363FFFF 00020000
* odbcint 00000000635E0000 0000000063617FFF 00038000
* clusapi 000007FEF91B0000 000007FEF91FFFFF 00050000
* resutils 000007FEF9190000 000007FEF91A8FFF 00019000
* xpstar 00000000635B0000 00000000635D4FFF 00025000
* dbghelp 0000000063330000 000000006348DFFF 0015e000
* P1Home: 000000000BB6A950: 00000000C0000005 0000000000000000 0000000000886B00 0000000000000002 00000000
What else should I have to do?
Thank you,
Horia -
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ThanksCheck the Variant "TRVFR".
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Edited by: Vijay Mohan on Sep 29, 2008 3:18 PM
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