Printing from a Macbook pro using ePrint.

Would like to print to an HP printer (ePrint) from my Macbook Pro. I followed the instructions to download the software, started installation and received a message telling me to close the HP LaserJet Professional Utility. Unfortunately, I cannot close this utility and now cannot stop the install. HELP!

Hi @vikimac
Welcome to the HP Support Forums. I understand that you have encountered an error when trying to install a HP LaserJet printer driver onto your MacBook.
To better assist you, would you please provide some additional information?
What model and product number of HP LaserJet do you have? How Do I Find My Model Number or Product Number?
How is the printer currently connected (USB cable, ethernet, or wireless)? Please note that not all HP printers support all methods of connectivity.
What version of Mac OS X are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
In the meantime please try Force Quitting the installation and then please restart your MacBook. That should allow you continue using your MacBook while we figure out what is occurring with the installation.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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This question was solved.
View Solution.

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Printing from a Macbook pro using ePrint.

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