Printing from IPad or Iphone always goes to tray 1 but tray 2 is the default tray.

Product Name: OfficeJet 8500A Plus
Op Systems: Win 7 & Apple Ipad and Iphone and MAC
Error messages: None
Changes: never worked, no changes
I have two trays in my printer.  Tray 1 is used for envelopes and tray 2 is standard letter paper.  Tray 2 is the default tray for normal printing and works perfectly from my Windows 7 Desktop.Tray 1 is the only one that can handle envelopes so there is no choice on which tray to use.
However, when I try to print from my IPad, IPone or my wife's MAC, the print always goes to tray 1 which contains only envelopes.
There does not seem to be any options in the IPad or Iphone to select a tray but I would have thought it would go to the default tray that is setup in the printer. 
Because of this, it makes the eprint capability of the officejet 8500A Plus useless.  I love having the top tray for envelopes but I am not sure I would have purchased the two tray option if I had know of this difficulty ahead of time.
Looking forward to your reply
Ray
This question was solved.
View Solution.

Sorry, the first part referred to the Mac OS X only,
If you don't have ePrint Home & Biz installed, follow the steps below to get the app:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02775166&cc=us&dlc=en&lc=en&product=3795314&tmp​...
Once the app been installed you may shange the tray settings as following:
If the HP product has more than one paper tray, you can select the tray that you want to print from.
NOTE:HP ePrint Home & Biz automatically selects the photo tray if it is available and you are printing photos. If the photo tray is not available, photos print from the main tray.
On your mobile device, tap HP ePrint Home & Biz .
Figure 5: The HP ePrint Home & Biz icon
Open the image or document that you want to print.
Tap the Print Settings icon ( ) or ( ) at the bottom of the Print Preview screen, and then tap the HP product name.
If there is more than one tray available, tap the paper tray that you want to use, and then tap Done .
Additionally. below you may find any possible print options provided by the app:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02796271&cc=us&dlc=en&lc=en&product=4323659&tmp​...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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