Printing from My Smart Phone ALL say Virus or Spam

Everything that i have sent from my phone fails due to it saying virus or spam. My phone has Spam and Virus software on it so i know thats not the case. I have tried sending photos and text only. I have tried the problem fixes other people have had with the same issue but mine keeps failing. What else could cause it? I even read ALL the things to make sure not to do in your FAQs section. Is the service just too protective?

Hello nerrad0572,
I responded to an issue on a similar thread at:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/when-i-send-a-email-to-print-it-keeps-saying-i...
Let me know if this helps, if not then reply to this post and I'll try and find an answer for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Print photos from my smart phone

Can I print pics and docs from my smart phone to my HP Photosmart All In One Printer B269a ? Model name CD035A ? Also is the code from my printer called by another name such as URL or other, because thoes words are not on the printed doc I got when setting mine up . I am a new user and confussed. Please help all I want to do is print docs amd pics from my phone to my printer. It cant be that hard but I am confisued. . thank you .

See if this helps:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Getting-started-with-ePrint/td-p/292968
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Hello cath12,
Welcome to the HP Support Forums!
I understand you are looking to print from your Samsung phone to the Deskjet 2540. You can do this two different ways, Wireless Direct and HP ePrint App.
If using Wireless Direct, you can connect to the printer by going to the wireless setting on your phone and selecting the HP-Print-**-Deskjet 2540. To learn about Wireless Direct, review the User Guide, page #16.
If the printer is on your wireless network, you would be able to install the HP ePrint App and printer Emails, from the web, and photos. Check out this FAQ document to learn more about the App: HP ePrint Mobile App FAQs.
I hope this helps.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hi pmauldin,
You would need at least an iPhone 3GS to use AirPrint which is a built-in printing feature from Apple. However, you should be able to use either the HP ePrint or Printer Control apps. You can check these out here:
HP ePrint App: http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
HP Printer Control App: http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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This question was solved.
View Solution.

Hi,
Please check check this to setup:
https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
Good luck.
BH
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Hey palsharn!
Sorry to hear your mobile isn't printing! What kind of phone are you printing from? Who's your email provider (gmail, yahoo, etc.)? What kind of printer do you have? Have you registered your printer at the eprintcenter? If so, have you set up an authorized user list?
Ok, now that I've gotten all the questions out of the way (sorry about that but if we have to keep going I'll need to know that information) here's some things you can try for now. Try power cycling your printer (unplug it for 30 seconds and plug it back in). If that doesn't work, try printing an ePrint information page. This can usually be located in the web menu under setup.
Let me know if that works! If not, answer those questions the best you can and I'll continue troubleshooting with you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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I'm trying to print invoices at a trade show from my Android phone. Are there any wireless printers that can do that without an internet connection? Does ePrint only work with an internet connection?

To print from your Android phone, you would need the HP ePrint Home & Biz app available for free from the Google Play store.
As for printing without an internet connection, your options are somewhat limited.
First thing you would want to do is make sure that you have a printer that is compatible with the ePrint Home & Biz app. A list of supported printers can be found here: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...
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I forgot to mention - according to my emails and the notice I recieved it says the mail has been delivered to my printer and it is waiting to print.

Printing from My Smart Phone ALL say Virus or Spam

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