Printing from Preview in TS Environment

Post Author: John@SMC
CA Forum: Upgrading and Licensing
Using Crystal Reports XI with the latest fixes on a windows 2000 advanced server with TS Enabled. Logged into the TS with admin rights. I can run a report and print directly to a printer just fine. If I have enable preview, the report runs and the output comes to the view screen. If I attempt to print from here, the report will not print.
I have logged into the server with the same name from the console, and this behaviour does not occur. Printing from preview works just fine.
If I have the print queue open when I try to print from a client session, I can see that Crystal is writing a file to the print queue, but it is 0 zero bytes...
This occurred after installation of Service Pack 2, and I have tried to completely unistall crystal reports from the server and reinstall with no joy.
I sure could use some advice.
Thanks...

Post Author: John@SMC
CA Forum: Upgrading and Licensing
So here is how I fixed this problem.
I uninstalled all crystal files from the server, including the .dll's that came with the program I was try to print from. Used the manual uninstall procedure to completely remove crystal XI from the server. Restarted the server. Reinstalled Crystal XI and applies SP 3. The file that Business objects referenced commonXIwin_chf.zip did not fix it. SP3 Did--- Happy now

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DavidHNelson wrote:
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DavidHNelson wrote:
I don't know what Apple was thinking about with the design of that software.
OK never mind, you seem to have your mind made up and are not willing to do much more than complain.

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HP Printers - Mac OS: Print Button Not
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Print button not responding in Mac OS X 10.4 (Tiger)
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Printing from Preview in TS Environment

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