Printing from Reader XI crashes HP 2605 printer, please help
Hello all,
My HP 2605dn printer reboots whenever trying to print PDF files. Here are the steps I’ve performed to determine that the issue is with printing PDF files only and not other file types:
Mac OSX 10.7.5, HP 2605dn, Apple HP driver v19.6, HP firmware 20061114, 20071108 and 20120413 (per printer’s webpage.)
Disconnect printer from power cord and Ethernet cable for at least 24 hours.
Attach power cord only, power up, and print demo page directly from printer menu successfully.
Attach network cable, reinstall printer, open printer queue, and attempt to print test page from OSX menu; however, page doesn’t print, though printer queue says it did
Open Microsoft Word, and print “Hello World” successfully.
Second attempt to print test page from printer queue succeeds.
Print one page from Safari 6.0.5 successfully.
Open recently created PDF in Preview 5.5.3 and print two pages, two-sided successfully.
Open same PDF with Adobe Reader 11.0.03 and attempt to print first page with Language Level 2 and no download of Asian fonts, but encounter printer error. Printer itself is displaying “Printing Document”, but the printer is unresponsive to any button presses.
Delete print job from printer queue.
Attempt to print test page from printer queue, but the queue displays “The printer is not connected.”
Disconnect printer from power cord and Ethernet cable for at least five minutes.
Attach power cord only, power up, and print demo page directly from printer menu successfully. Previously submitted test page is printed as well.
Attach network cable, and print test page from printer queue successfully.
Print one page of same PDF from Preview successfully.
Print Service Page directly from printer successfully.
Print Network Configuration Page directly from printer caused printer to reboot.
Printing one page from Microsoft Word caused printer to reboot.
Printing Demo page directly from printer causes display and buttons to freeze.
Toggle power button, and attempt to print Demo Page directly from printer results with “79 Error” and a reboot.
The same results are obtained when repeating the above steps, beginning with step 2.
I’ve gotten pretty much the same behavior when trying to print PDFs with the generic PCL and PostScript drivers, selecting PostScript language level 2 and 3 in the PDF printing advanced options, and after updating the printer from HP 2605 Firmware 20061114 to 20120413 to 20071108. My printer is perfectly functional until I attempt to print a PDF under Adobe Reader XI.
I would appreciate any guidance in resolving this issue.
Thanks,
Ira
Downgraded to HP firmware 20071108 and encountered same issue.
Hi nhuser,
Thanks for your help. But I am afraid it still doesn't work. I tried to uninstall and re-download and re-install the driver last night. After that I got an update from apple for the driver of my printer, I installed it but it doesn't help with the two-sided printing.
I can see the option for two-sided printing in the 'layout' section, but it is in grey colour, I can't choose it.
Similar Messages
-
How do i remove a credit card from my account by phone?? Please help
How do i remove a credit card from my account by phone?? Please help
I'm not sure what you mean when you say "by phone". If you mean that you want to change your iTunes Store account settings from your iPhone, see:
http://support.apple.com/kb/HT1918
If you mean that you want to be able to call someone and make a change to your iTunes Store account, you can't.
Regards. -
Hi! I want to transfer my old mails from mac book pro to iPad 2, Please help me on this.
Did you select the Pages app to sync to the iPad? Do you know how to do that or do you auto sync and rely on that only?
-
I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem
You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.
-
I recently upgraded to IOS 10.9.5 and now I can't export anything from final cut Pro X. Could somebody please help me with this?
SSign in to the App Store using the Apple ID that was used to purchase the software.
-
I have accidentally deleted an sms that I require from my iphone 4s. Can anyone please help me to recover this?
If it wasn't present the last time you backed up your phone, then you've lost it forever. There's no "trash" on the iPhone that you can "undelete"
-
Hi, anyone can help me? I can't activated my ip4 after restored n updated and it's showed activation server is temporarily unavailable and the device can't read my SIM card,can someone please help me....thanks
It is 99% hacked/jailbroken iPhone to use a different carrier than intended. You have to put the sim from the original carrier or ask them to unlock the iPhone. We as well as Apple cannot help you with this.
-
"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!
lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that -
My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.
Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra -
I need to swich from us store to saudi arabian store, please help me to find solution.
i need to swich from us store to saudi arabian store, please help me to find solution.
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP
Short and to the point: If they don't show up, your system doesn't support them. Refer to the Tech Specs on teh product pages and make up your mind...
Mylenium -
Here is the message I got from the red "i" message... please help.The backup disk image “/Volumes/Data/Lisa’s MacBook Pro.sparsebundle” is already in use.
http://pondini.org/TM/C12.html
-
I recently upgraded my IPhone and for 1 person I began receiving this "7233375 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code". I receive text from this person but cannot send. Please help. Thank you.
Hi there
I’d be happy to help with this messaging error! This will be due to the device storing the number incorrectly. Please do the following to resolve the issue:
Delete texts from both old number and new
Delete any call logs including these numbers
Delete old number from contacts
Delete new number from contacts
Restart device
Send text to the new number directly (do not save as contact)
Once the text sends successfully, you can then save as a new contact
I hope this helps!
Charise -
I have been unable to sync my address book on my IPHONE, trying to sync the changes, I erased address book from my phone. I seem unable to re-establish the address book from my Mac on my phone! Please help!! thanks
Try the .Mac Sync forum - its probably more appropriate to your issue.
http://discussions.apple.com/forum.jspa?forumID=957 -
MuseJSAssert: Error calling selector function:TypeError: Cannot read property 'msie' of undefined. Please help me in this.
Hi
Please check the following thread,
Re: MuseJSAssert: Error Calling Selector Function:[Object Error]
Do let me know if you have any question.
Maybe you are looking for
-
HP p7-1459 Compatibility Issues
I was wondering if my Radeon 5570HD http://www.newegg.ca/Product/Product.aspx?Item=N82E16814102874 compatable with the Joshua Mother Board. When I installed it the computer would start but i would have no video output so I'm guessing no?
-
How to use Oracle statement cache?
hi, I'm using weblogic 7 with the included Oracle JDBC Thin driver (9.2.0). One new(?) feature in this driver statement caching, but it seems that weblogic does not support this feature. Mainly the classes in weblogic.jdbc.vendor.oracle.* that are so
-
Motherboard: MSI K7T Turbo2 MS-6330 Ver5.0 Bios: 3.6 Chipset Driver: 4.43 Processor: AMD 1800+ XP RAM: 256MB SDRAM PC133 HDD: WD800JB 80GB CDROM: Generic 50x CDRW: Lite-On 40x12x48 LTR40125S With Windows XP Home or Windows XP Pro, I cannot install an
-
Hi All, I am trying to create a new data warehouse based on the Sales History (SH) example. I've created 3 dimensions (time, product and customer) and a cube with all the dimensions created. My cube has only one measure (product_prices) with the foll
-
Where is PB00 Condition specific text stored?
We are using the condition specific text to hold the reason for the change in PB00, at the time of update. This is visible via ME1M/ ME13/MEK2 and convenient when researching single materials. There is a new requirement to determine how many and for