Printing from word and not able to change print on 1 side option
everything i print is "printing on both sides" and I cant find the option to print "one side".
please help
Hello vicy,
Welcome to the HP Support Forums!
Sorry to hear about your printers Web Services information resetting on you. I would not be able to answer for certain, but it is possible the update turned off Web Services and there is no changing that. Regarding applying your old Email address for the printer, you can not.
It is forever locked to the account prior to the Web Services being turned off. You will need to setup the Email information on all devices that use it again. Hopefully, you can get close and just add a "1" at the end for example.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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