Printing Gartner Templates

I'm having such a difficult time transferring gartner template 60022 to illustrator. The margins don't show up when I save it as a PDF from Word. I've even tried tracing the margins but no matter what I've tried it will not print out correctly.
Does anyone have any suggestions on how I can fix this?
Thank you!

It looks like that's a template for some sort of table card. If they've made a Word template, it probably won't translate to Illustrator very well.
Does Gartner offer a template that is just a PDF? If not, you're probably going to have to measure the paper you're printing on and construct a simple template in Illustrator. That shouldn't take too long, as compared to the time it will take to figure out how to make the word-illustrator translation work.
In illustrator: show rulers, drag guides across the Illustrator canvas to the right x and y dimensions that you need.
Or you can cheat a little and make rectangles the size of your cards and place them all over the page, then apply the guides. And if you need repeated elements on your card, play with Symbols. They're super handy.
Then save it as a template so you can reuse it.
Hope that helps a little.

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