Printing gibberish. SOLVED by View , set Headers to Normal

When I print a message from Thunderbird (37.0.1, W7) I get what looks like machine language; the same thing appears on Print Preview; at the end of the message, the original message is present; I forwarded a message from Comcast.net and AOK; Microsoft feels a hardware problem may be causing this; they did a complete scan of my computer; when I reinstalled TB I did a complete de-install from Control Panel; Please help,
Rob

Attached screenshot is totally useless.
How can I use it to assist you?....this is not a chat forum.
Version 37.0.1 is not the current release.
Are you using a Beta version of Thunderbird or are you completely confused and not telling us your Thunderbird version, but instead quoting your Firefox browser version?
''re ; I get what looks like machine language; the same thing appears on Print Preview; at the end of the message, the original message is present;''
Maybe, you are refering to headers?
An image showing this 'what looks like machine language;' would be useful to help clarify what you are refering to. So, if the next section does not resolve your issue, please post an image of what you see in a Print Preview.
All emails consist of headers and content.
Usually, most people only need to see and use the basic normal headers eg: TO FROM, Subject , Date.
So first check to see if you are seeing All the headers or just the basic.
Check setting:
View > Headers > select; Normal
Select email so it displays in the Message Pane
File > Print Preview
does this look better?

Similar Messages

Prints gibberish in headers and footers in emails or web pages.

I have an HP J4540. The headers and footers print gibberish either in email or a web page. The body of the text is fine. It prints fine in Internet Explorer but not in Firefox.

Welcome to the HP Community , I read through your post about the printing issues you have been having, and I hope to help you! Seeing how the printer will make copies and test print tells us that the printer itself is fine and there is no hardware issues. However, seeing how printing from two different computers will not work, flags a software problem on the computers. Please try out the steps below and get back to me with the results and we will go from there. If you did not install the Full Driver, run the HP Printer Install Wizard for Windows to search and install the complete driver and software. This will need to run on both computers individually. Manually restart the print spoolers on the computers:1. Click Start
2. Type "Services" in the search field.
3. Open SERVICES
4. At the bottom, click "Extended View"
5. Search for Print Spooler
6. Right-click it and choose Properties
7. Select as Automatic in the drop down box, close the Window
8. Right click on Print Spooler and choose "Stop", wait until it stops and then right click again and "Start".
9. Close out of Services and try printing from Notepad.10. Try printing from a web browser now, if there is a problem with the print, try a different web browser. Show thanks for my reply to help you today by hitting the "thumbs up" icon below!I hope to hear from you, good luck!

In IE if I set the zoom at lets say 150% it will stay that way even if I shut down. But with firefox, it goes back to small print every time I view a new page. Is there a way to set the zoom to stay at a larger size? Thanks, EH

# Question
In IE if I set the zoom at lets say 150% it will stay that way even if I shut down. But with firefox, it goes back to small print every time I view a new page. Is there a way to set the zoom to stay at a larger size? Thanks, EH

If you need to adjust the font size on websites then look at:
* Default FullZoom Level - https://addons.mozilla.org/firefox/addon/6965
* NoSquint - https://addons.mozilla.org/firefox/addon/2592
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 10.0 r45
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

[SOLVED] Problems with setting default printer in Libreoffice

Everytime I print in Libreoffice it complains about me not having set the default printer. Where do I do that in Libreoffice or is it refferring to my setup in cups? Also in systemsettings under KDE4 when I try to manage my printer and I try to set it as default I get the following error:
Der opstod en fejl under CUPS-handlingen: "client-error-forbidden".
EDIT: Fixed by setting default under cups administration.
Last edited by fettouhi (2013-12-08 14:48:04)

mahen wrote:
bkadoctaj : this is actually exactly what I did as well. It works, although there is still a strange behaviour compared to under Ubuntu for instance :
- The printer wasn't detected, I had to add it from the CUPS web interface
- Libo complains about "no default printer" although I definitely set it as default in the aforementioned interface
(I use cups-usblp and splix-svn due to my specific hardware)
Hmm, weird... as far as I can tell LibO is using my CUPS-defined default printer as its default. Thanks for the feedback - you made me glad that I wasn't posting something irrelevant lol.
Possibly a stupid question but your user is a member of the lp group, right? I don't have anything set for "Allowed Users" in CUPS but you could also try adding your user there. Curious to hear of a solution if you find one.

HP LaserJet 4300 prints gibberish for one user, but prints OK for all others on a Windows 7 32-bit

HP LaserJet 4300 printer installed via LPT1 using Universal Print Driver v5.2.6.9321 on an HP 8100 desktop running Windows 7 Enterprise SP1 32-bit.
For one particular user, this printer prints gibberish no matter what type of document she attempts to print.
Not sure when the problem began, the user uses a network printer to work around this issue. She can print to any of the other HP printers on our network OK, including another 4300 down the hall.
Anyone else can log on and print the same documents OK on this desktop using this printer.
Have tried rebooting the HP 8100 and power cycled off/on the 4300. Also uninstalled and re-installed the 4300.
I have updated the firmware on this 4300.
Changing the print processor in the printer properties did not help either.
Virus and malware scans have not detected any issues.
Any advice for this issue would be greatly appreciated.
This question was solved.
View Solution.

Hi MDOTd5-247,
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Ms office documents printing gibberish

hello i have successfully set up a print server using cups. but whenever i try to print ms office documents (via mac) it just prints out gibberish. i have set up my mime.convs and mime.types in /etc/cups but it still doesn't work.
anyone else have similar problems?

This is a problem with Microsoft office documents that's been going on for years. If you Google around enough, you'll find people complaining about it going back to Office 2004. I've been looking into it for a couple of years for a client who uses Leopard and office 2004. Possible solutions include: creating an invisible folder at the root level of the SharePoint called “TemporaryItems” and using Terminal to give it the proper permissions; changing all of the numeric user IDs away from 501 and 502 and using very large unique numbers instead; and changing the owner of the share point on the server to something called NETWORK SERVICE (it's unclear to me if this will work on a Mac server or only Windows).
I have applied the TemporaryItems folder solution, and it did solve the problem for a number of months. But it just came back with a vengeance. So here I am, googling around again. I can tell you this problem occurs, with some variations, in versions of Office from 2004 through 2011, and Mac operating systems from Tiger through Snow Leopard. It's rather mind-boggling that this has never been dealt with.
Here are some links for your perusing pleasure:
http://hints.macworld.com/article.php?story=20051122213207398
http://word.mvps.org/mac/cantsavetoserver.html
http://hintsforums.macworld.com/archive/index.php/t-12077.html
You can find lots and lots of people online complaining about this. Just spend some time searching. In my case, my clients are only using two computers, one of which is using native filesharing, so it's not even a full-on server situation.
Message was edited by: cavenewt

Photosmart c4280 prints gibberish from new Macbook Air using OS X10.9

I can't seem to get this to print. It will print page after page of a single line of gibberish for a simple print request. The machine is a new macbook air with 10.9.4 Wife's IMac w/10.6 prints wirelessly with no problem. As does my son's windows 7 powered PC. So I'm not sure where to turn. I've already done a reload of the driver with the same results. Any help would be greatly appreciated.
This question was solved.
View Solution.

Cheetah12-
Well, plugging the printer directly to the computer worked! Not ideal, but it is workable. Not sure why that is the case because the computer has no problems connecting to the internet via the router. I guess it's all over my head!

L7680 printer - when i try to set up for wireless, not getting that option in setup menu

Have been using the L7680 a couple of years hardwired to hub. Trying to set up as wireless (as supposedly equipped), but not getting prompts in setup to allow, and when I run config, indicates off line. Tried to connect to PC and rerun setup, but nothing changed. Advice?
This question was solved.
View Solution.

Hi rw826,
The L7680 printer doesn't support wireless connectivity.
Connectivity options:
1. USB 2.0 full speed, front and back ports
2. Ethernet
3. Bluetooth: using optional Bluetooth wireless printer adapter (L7500, L7600, and L7700 series only)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00839084&tmp_task=prodinfoCategory&cc=us&dlc=en...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Error in Preview and Print in Crystal Report Viewer 2.0.0.7 in Workstation

Hi Guys,
I am encountering a problem when clicking preview and print in Crystal Report Viewer 2.0.0.7. It returns an error
Unhandled exception has occurred in your application. If you click Continue the application will ignore and attempt to continue. If you click quit, the application will close immediately. Load report failed.
I already install the runtime crruntime_120_mlb, . net framework 3.5 sp1 and the add-on itself. The viewer is working properly in SAP Server. My version of SAP is SBO 2007 A SP00 PL10.
Regards,
Michael

here's the detailed error
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
Exception Text
CrystalDecisions.Shared.CrystalReportsException Load report failed. --- System.Runtime.InteropServices.COMException (0x80004005) The device is not ready.
   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
   at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
   at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Loaded Assemblies
mscorlib
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3620 (GDR.050727-3600)
    CodeBase fileCWINDOWSMicrosoft.NETFrameworkv2.0.50727mscorlib.dll
SAP_CR
    Assembly Version 2.0.0.7
    Win32 Version 2.0.0.7
    CodeBase fileCProgram%20FilesSAPSAP%20Business%20OneAddOnsSAP_CRSAP_CR.exe
Interop.SAPbouiCOM
    Assembly Version 8.0.0.0
    Win32 Version 8.0.0.0
    CodeBase fileCProgram%20FilesSAPSAP%20Business%20OneAddOnsSAP_CRInterop.SAPbouiCOM.DLL
System.Windows.Forms
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Windows.Forms2.0.0.0__b77a5c561934e089System.Windows.Forms.dll
System
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3614 (GDR.050727-3600)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem2.0.0.0__b77a5c561934e089System.dll
System.Drawing
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Drawing2.0.0.0__b03f5f7f11d50a3aSystem.Drawing.dll
CustomMarshalers
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32CustomMarshalers2.0.0.0__b03f5f7f11d50a3aCustomMarshalers.dll
Interop.CR_Crypto
    Assembly Version 6.0.0.0
    Win32 Version 6.0.0.0
    CodeBase fileCProgram%20FilesSAPSAP%20Business%20OneAddOnsSAP_CRInterop.CR_Crypto.DLL
System.Data
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32System.Data2.0.0.0__b77a5c561934e089System.Data.dll
System.Configuration
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Configuration2.0.0.0__b03f5f7f11d50a3aSystem.Configuration.dll
System.Xml
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3082 (QFE.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_MSILSystem.Xml2.0.0.0__b77a5c561934e089System.Xml.dll
System.Transactions
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32System.Transactions2.0.0.0__b77a5c561934e089System.Transactions.dll
System.EnterpriseServices
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase fileCWINDOWSassemblyGAC_32System.EnterpriseServices2.0.0.0__b03f5f7f11d50a3aSystem.EnterpriseServices.dll
CrystalDecisions.Windows.Forms
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.Windows.Forms12.0.2000.0__692fbea5521e1304CrystalDecisions.Windows.Forms.dll
CrystalDecisions.Shared
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.Shared12.0.2000.0__692fbea5521e1304CrystalDecisions.Shared.dll
CrystalDecisions.ReportSource
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.ReportSource12.0.2000.0__692fbea5521e1304CrystalDecisions.ReportSource.dll
CrystalDecisions.CrystalReports.Engine
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.CrystalReports.Engine12.0.2000.0__692fbea5521e1304CrystalDecisions.CrystalReports.Engine.dll
System.Web
    Assembly Version 2.0.0.0
    Win32 Version 2.0.50727.3618 (GDR.050727-3600)
    CodeBase fileCWINDOWSassemblyGAC_32System.Web2.0.0.0__b03f5f7f11d50a3aSystem.Web.dll
CrystalDecisions.ReportAppServer.CommLayer
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.CommLayer12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.CommLayer.dll
CrystalDecisions.ReportAppServer.ClientDoc
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.ClientDoc12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.ClientDoc.dll
CrystalDecisions.ReportAppServer.DataSetConversion
    Assembly Version 12.0.2000.0
    Win32 Version 12.0.2000.840
    CodeBase fileCWINDOWSassemblyGAC_MSILCrystalDecisions.ReportAppServer.DataSetConversion12.0.2000.0__692fbea5521e1304CrystalDecisions.ReportAppServer.DataSetConversion.dll
CrystalDecisions.ReportAppServer.DataDefModel
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.DataDefModel12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.DataDefModel.dll
CrystalDecisions.ReportAppServer.Controllers
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.Controllers12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.Controllers.dll
CrystalDecisions.ReportAppServer.CubeDefModel
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.CubeDefModel12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.CubeDefModel.dll
CrystalDecisions.ReportAppServer.ReportDefModel
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.1100.840
    CodeBase fileCWINDOWSassemblyGACCrystalDecisions.ReportAppServer.ReportDefModel12.0.1100.0__692fbea5521e1304CrystalDecisions.ReportAppServer.ReportDefModel.dll
BusinessObjects.Licensing.KeycodeDecoder
    Assembly Version 12.0.1100.0
    Win32 Version 12.0.0.840
    CodeBase fileCWINDOWSassemblyGACBusinessObjects.Licensing.KeycodeDecoder12.0.1100.0__692fbea5521e1304BusinessObjects.Licensing.KeycodeDecoder.dll
JIT Debugging
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example
configuration
    system.windows.forms jitDebugging=true
configuration
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

How to print directly to Printer from Crystal Report Viewer ?

Hi All,
We are integrating our Java Web Application with Crystal report XI, currently using JRC and export to PDF for user to preview and print to local printer.
Now there is new requirement :
Some clients is using thin client terminal (no harddisk, only has OS +Browser in ROM), so I cannot install Acrobat Reader for them to preview&print the report.
So I am looking at Crystal Report Viewer, the question is : Can I print from Crystal Report Viewer directly to local printer without first converting it to PDF (because I can't have acrobat reader installed) ??
Thank you very much,
Krist
Indonesia

Hi,
It can't be achieved through XI.
JRCXI R2 SDK offers the ability to print the report server side
using the PrintOutputController using printReport(PrintReportOptions printReportOptions) method.
Here is the code(for XIR2):
import="com.crystaldecisions.reports.sdk.*"
import="com.crystaldecisions.sdk.occa.report.lib.*"
import="com.crystaldecisions.sdk.occa.report.document.*"
try {
final String REPORT_NAME = "Inventory.rpt";
ReportClientDocument reportClientDoc = new ReportClientDocument();
reportClientDoc.open(REPORT_NAME, 0);
//Create and set print options.
PrintReportOptions printOptions = new PrintReportOptions();
//Note: Printer with the 'printer name' below must already be configured.
printOptions.setPrinterName("
10.10.45.220
BOBJ 2C");
printOptions.setJobTitle("Sample Print Job from JRC.");
printOptions.setPrinterDuplex(PrinterDuplex.horizontal);
printOptions.setPaperSource(PaperSource.auto);
printOptions.setPaperSize(PaperSize.paperLetter);
printOptions.setNumberOfCopies(1);
printOptions.setCollated(false);
PrintReportOptions.PageRange printPageRange = new PrintReportOptions.PageRange(1,1);
printOptions.addPrinterPageRange(printPageRange);
//NOTE: If parameters or database login credentials are required, they need to be set before.
//calling the printReport() method of the PrintOutputController.
reportClientDoc.getPrintOutputController().printReport(printOptions);
reportClientDoc.close();
out.println("Successfully sent report to the printer.");
catch(ReportSDKException ex) {
out.println(ex);
Please revert in case you have any query.
Thanks,
Neeraj

How can i find the option to delete a recent print job from the "View Job History

1. Photosmart 5510 e-ALL-IN-ONE SERIES
2. Window 7 64 bit
How can i find the option to delete a recent print job from the "View Job History

Hello alfmswongg,
Currently there is no option to delete print jobs from the "View Job History" section of ePrintCenter.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

ReportSDKPrinterException: Printer name could not be set

I am working on testing a web application with BOE XI V 3.1. I have the database and RAS machines setup. I have been working on changing my app to printing through the RAS. I have print preview and export working, but am running into issues printing to a printer.
On the RAS which is on a virtual machine, I have a printer setup as a local printer to a tcpip port so the VM can access a printer on our network. But when I call the clientDoc.getPrintOutputController().printReport(printOptions); I get the error message ReportSDKPrinterException: Printer name could not be set.
I have also on the side been testing using a small jsp modified from a working print preview.
Here is the jsp:
<%@ page contentType="text/html; charset=utf-8" %>
<%@
   page import="com.crystaldecisions.sdk.occa.report.application.*,
com.crystaldecisions.sdk.occa.report.data.*,
com.crystaldecisions.sdk.occa.report.document.*,
com.crystaldecisions.sdk.occa.report.lib.*,
com.crystaldecisions.report.web.viewer.*"
%>
<html>
<head>
<title>Print Report</title>
</head>
<body>
<%@ include file="AlwaysRequiredSteps_UnmanagedRAS.jsp"%>
<%
// Populate parameters
clientDoc.getDataDefController().getParameterFieldController().setCurrentValue("", "TAB_ID", "Configuration");
clientDoc.getDataDefController().getParameterFieldController().setCurrentValue("", "LOGO_LOCATION", "d:\\reports\\images\\highjump.gif");
PrintReportOptions printOptions = new PrintReportOptions();
printOptions.setPrinterName("Dell");
clientDoc.getPrintOutputController().printReport(printOptions);
clientDoc.close();
%>
</body>
</html>
The code from AlwaysRequiredSteps_UnmanagedRAS.jsp is:
<%
// This file contains the required steps to open an unmanaged report from a file path accessible to the RAS Server.
// Modify this path to the location of the report on your system.
String path = "rassdk://C:\\reports\\ReportList.rpt";
// Create a new Report Application Session.
ReportAppSession ra = new ReportAppSession();
// Create a RAS service.
ra.createService("com.crystaldecisions.sdk.occa.report.application.ReportClientDocument");
// Set the RAS server to be used for the service.
ra.setReportAppServer("10.192.183.196:1566");
// Initialize RAS.
ra.initialize();
// Create the ReportClientDocument object.
ReportClientDocument clientDoc = new ReportClientDocument();
// Set the RAS server to be used.
clientDoc.setReportAppServer(ra.getReportAppServer());
// Open the report, and set the open type to Read Only.
clientDoc.open(path, OpenReportOptions._openAsReadOnly);
%>
The result I get from running this is:
HTTP Status 500 - An exception occurred processing JSP page /PrintReport.jsp at line 28
type Exception report
message An exception occurred processing JSP page /PrintReport.jsp at line 28
description The server encountered an internal error that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: An exception occurred processing JSP page /PrintReport.jsp at line 28
25:   PrintReportOptions printOptions = new PrintReportOptions();
26:   printOptions.setPrinterName("DELL");
27:
28:   clientDoc.getPrintOutputController().printReport(printOptions);
29:
30:   clientDoc.close();
31: %>
Stacktrace:
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:568)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:455)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
root cause
javax.servlet.ServletException: com.crystaldecisions.sdk.occa.report.lib.ReportSDKPrinterException: Printer name could not be set: DELL---- Error code:-2147215357 Error code name:internal
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:916)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:845)
org.apache.jsp.PrintReport_jsp._jspService(PrintReport_jsp.java:133)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
root cause
com.crystaldecisions.sdk.occa.report.lib.ReportSDKPrinterException: Printer name could not be set: DELL---- Error code:-2147215357 Error code name:internal
com.crystaldecisions.sdk.occa.report.lib.ReportSDKPrinterException.throwReportSDKPrinterException(Unknown Source)
com.crystaldecisions.sdk.occa.report.application.PrintOutputController.printReport(Unknown Source)
org.apache.jsp.PrintReport_jsp._jspService(PrintReport_jsp.java:120)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
root cause
com.crystaldecisions.sdk.occa.report.lib.ReportSDKPrinterNotFoundException: Printer name could not be set: DELL---- Error code:-2147215365 Error code name:printerNotFoundError
com.businessobjects.crystalreports.printer.bean.a.try(Unknown Source)
com.businessobjects.crystalreports.printer.bean.ReportPrinter.setPrinterName(Unknown Source)
com.businessobjects.crystalreports.printer.bean.ReportPrinter.print(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
com.crystaldecisions.sdk.occa.report.application.PrintOutputController.printReport(Unknown Source)
org.apache.jsp.PrintReport_jsp._jspService(PrintReport_jsp.java:120)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
root cause
java.awt.print.PrinterException: No printer named "DELL" could be found.
com.businessobjects.crystalreports.viewer.core.f$a.a(Unknown Source)
com.businessobjects.crystalreports.viewer.core.f.a(Unknown Source)
com.businessobjects.crystalreports.printer.bean.a.try(Unknown Source)
com.businessobjects.crystalreports.printer.bean.ReportPrinter.setPrinterName(Unknown Source)
com.businessobjects.crystalreports.printer.bean.ReportPrinter.print(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
com.crystaldecisions.sdk.occa.report.application.PrintOutputController.printReport(Unknown Source)
org.apache.jsp.PrintReport_jsp._jspService(PrintReport_jsp.java:120)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.53 logs.
Apache Tomcat/7.0.53
I would really appreciate any help in figuring out how to print to the RAS.
Thanks in advance.

Hi Jason,
Could you please let us know the complete Business Objects version with Service Pack and Fix Pack?
Actually the issue you are facing was identified as a bug and was fixed in Business Objects Enterprise XI 3.1 FixPack 2.2.
Please go through the SAP Note: 1417374 - Error "Printer name could not be set" when printing using the RAS SDK.
Hope this helps.
Regards,
Rajarsh

Printing gibberish

I have an HP PhotoSmart Plus B210 Printer and an HP Officejet Pro 6830. Both printers are printing "gibberish". It may print 1/2 page of what I want to print, but then it prints a bunch of random letters or symbols or black lines all over the page. Then it continually prints a few random symbols and uses a new sheet. Both printers have wasted so much paper and ink!! I'm using Windows 7. Please help.

Hi puzzled48,
Welcome to the HP Forums.
I see that you are having an issue with garbled text on your print jobs.
Please click on the following link that deals with Continuous Pages of Strange or Garbled Characters Print in Windows.
Let me know how you make out.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Color Report prints in Color from Viewer, Black & White when send to PDF

RE: Crystal Report sent to PDFBlaster
Hi,
I have a Crystal Report that contains a Color Logo. The particular problem that I am facing concerns sending the report to PDFBlaster.
When PDF BLaster is selected as the "PRinter" from the Crystal Viewer Print Button, the report is rendered in color. However if the PDFBlaster is selected from my Windows form, and SelectPRinter is used to print the report to PdfBlaster, the report is rendered in Black and White.
I noticed that this happens if my default printer is Black and White printer. IF the default printer is color , then the report is rendered in color regardless of whether it is printed from the Viewer or not.
Is there a setting that I can use to preserve the Report's properties? It seems to me that I am losing the "color" properties of the report when I use the ReportObject.SelectPrinter method.
Thanks in advance for help/advice.
Sri

Hello,
Moved to Legacy SDK forum.
You did not say what version of CR and I don't believe this is .NET either so I moved your post where the RDC is posted. In any event what you discovered is what likely you need to do. Add another printer and set the default option to print color. Then when your app selects the printer use that printer.
CR Engines do not have a specific API to set the Color option, you select/set it in code first.
Thank you
Don

Set headers for drill-down reports.

Hi!!!
The problem we have by now is when printing a report, selected characteristis are showed in header as "multiple values" instead of showing the real values that user have choose.
Does anybody knows how to set headers for drill-down reports in order to see selected characteristics?
Thanks in advance...
Adela Cambiasso.

Sorry, me again...
I have found yet they way to show in the header the report parameters, I mean, the selection criterias that user used when execute the report... I was able to show selected characteristics inside de report but not the selection criteria...
Do you know what I have lost? or what to use for this?
Thanks again.
Adela.

Printing gibberish. SOLVED by View , set Headers to Normal

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