Printing IE 11 windows 8.1 pro

I have 6 new computes and only one of them is having this issue. I can not print to any printer, or even print to file when trying to print from explorer. ctrl P brings up the print dialog window and I hit print and nothing will print, the printer
does not see the job. If I print from print preview screen explorer will freeze and crash. All other programs work perfectly fine, the issue is with IE 11, and all updates are installed.

Hi,
According to your description, this maybe not just IE problem, you can make a test if Office had same problem. In addition.
If just IE had the problem, it is probably the printer add-on problem, you can try to disable other adds-on for test. As this problem can be caused by other adds-on disturb printer plugin working.
If other program had same problem, it is probably printer driver problem, please try to reinstall its driver for test.
If no use, please check Event Viewer if it identify this problem.
Roger Lu
TechNet Community Support

Similar Messages

Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?

Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?
Operating System: Windows Version 8.1 PRO
When I upgraded from Windows 7 to Windows 8.1, my HP Photosmart Premium all-in-one C309n-s
stop working. Is this printer not compatible with Windows 8.1 PRO? Is there any update for this?

Hey,
HP Photosmart Premium all-in-one C309n/g printer is compatible for Windows 8.1
Please uninstall your printer's old software then install new one for windows 8.1.
HP Photosmart Premium All-in-One C309 Series Full Feature Software and Driver :
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109711-1&cc=us&dlc=en&lc=en...
Kevin_US_CA
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the left side of my post to say thanks!***

Printing from windows 8.1 pro

i can't print form a windows 8.1pro computer
on network
it seams to send the information but the imac do nothing
i installed bonjour in a win7 and it runs ok
but on win8.1 pro dose not work
what can i do?

Printing to Mac printers from Windows computers sometimes doesn't work right over Bonjour. Usually, you can get it to work without Bonjour by putting the Mac and the PC on the same Workgroup, and adding the printer like any normal network device.
Before you do this though, may I ask if you attempted to connect this printer directly to your network, and circumvent the computer altogether? Also, what kind of printer is it?

Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

Connecting a Mac Pro to A printer on local windows network

I apologize in advance if this question has been asked/answered before. I couldn't find in forum.
I am trying to connect my MacPro to a network printer on a windows computer set up for printer sharing.
I have tried everything [all OSX help files, network setup, even purchased a printer server, etc] but nothing works. I've installed windows xp pro with boot camp and while in windows, I can use the network printer, but not from Mac OSX.
I'd appreciate any help. Thanks in advance

How about OS X System Preferences => Sharing.
You need to enable the services you want to use which will also open the ports used and unblock in the firewall.
Mac OS X: About File Sharing
http://docs.info.apple.com/article.html?artnum=106461
Mac OS X: Sharing your files with non-Apple computers
http://docs.info.apple.com/article.html?artnum=106660
Mac OS X: Setting up Windows File Sharing
http://docs.info.apple.com/article.html?artnum=107083
Mac OS X/Windows Vista file sharing, printer sharing issues:
fixesMacFixit (subscription for archived articles)
+It appears that there are some issues with file sharing between Mac OS X and Windows Vista systems. Several users are reporting problems with seeing shared files in both directions via Samba (SMB) networking. Users are also reporting issues with previously used (under Windows XP) printer sharing methods.+
has some helpful documents.

HP 1510 Series Printer-The Scaner not working in Windows 8.1 Pro N

My OS is Windows 8.1 Pro N,Printer is working fine but Scaner has to big problem and not run,even if i had tried with Print and Scan Doctor but it was fail to splve issue..What i have to do?

Hi,
Please first check the versions of msmpeg2vdec.dll on your and your friend’s computer.
Also, let me know if your install any Windows update or other video player which may change the version of msmpeg2vdec.dll. If so, please remove the video player temporally or restore back to the point system work fine.
If the issue persists, let’s try to replace this file:
To replace the dll file, we need to take ownership of this file and change it. Please make backup to avoid unexpected results.
Take ownership and replace system files:
1. Take administrative ownership of the corrupted system file. To do this, at an elevated command prompt, copy and then paste (or type) the following command, and then press ENTER:
takeown /f Path_And_File_Name
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type takeown /f C:\windows\system32\jscript.dll.
2. Grant administrators full access to the corrupted system file. To do this, copy and paste (or type) the following command, and then press ENTER:
icacls Path_And_File_Name /GRANT ADMINISTRATORS:F
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type icacls C:\windows\system32\jscript.dll /grant administrators:F.
3. Replace the corrupted system file with a known good copy of the file. To do this, copy and paste (or type) the following command, and then press ENTER:
Copy Source_File Destination
Note The Source_File placeholder represents the path and file name of the known good copy of the file on your computer, and the Destination placeholder represents the path and file name of the corrupted file. For example,
type copy E:\temp\jscript.dll C:\windows\system32\jscript.dll.
Did your GraphEDT work fine now?
Hope these could be helpful.
Kate Li
TechNet Community Support

Strange characters / Wrong language in Print Properties (windows 8.1 pro 64-bit)

Dear HP,
When I open 'printer properties' from my Office Word 2013 I get the following.
However, when I open 'printer properties' via Control Panel, everything is OK.

Hi Hakkelaar,
Do these characters appear when you open the printer properties in other programs too, or just from Word 2013? I would suggest you do all of your Windows Updates and restart the computer. If the issue persists the next solution I propose is to delete the printer driver from the Printer Server Properties and then re-add it. Use the instructions below to accomplish this task.
In the ‘Devices and Printers’ folder
2. Choose ‘Print server properties’.
Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only'
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue, or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer and the printer should resolve this ‘in use’ error and allow the driver to be removed.
After the driver is removed, open Start > All Programs > HP folder > Printer folder > HP Setup and Software (or the printer icon).
The Setup and software screen will open and you can click on Connect a new printer.
Please let me know if this resolves the issue or if the issue lingers.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Clean installation of windows 8.1 pro on Thinkpad e550 activation problems.

I have installed a SSD hard drive and need a clean instalations of windows for development using multiple platforms.
My plan was to have a tri-boot on three partitions on a mbr formated drive.
-Windows 8.1 Pro 64bit;
-WIndows 8.1 Pro 32bit, and;
-WIndows 7 Ultimate 64bit using downgrade rights.
The following steps were used:
1. Switching the hard drive and cloning the oem copy to the first partition;
2. Activate windows getting the OEM key from the system (so I had no hardware changes);
3.Use the anytime upgrade in the system properties to upgrade to pro;
4.Clone the windows 7 OS from the old PC and place in on a partion;
5.Download both install media for windows 8.1 Pro from MS Creating Install media;
6. Create media as detailed here;
7. Modify the install to allow entry of key after install as shown here because pro license and oem keys where not acepted during install;
8.Went to BIOS. Turned on Legacy and disable secure boot;
9.Install Windows 8.1 both versions, and;
10. Repair boot to load all three OS.
Good, Now I have all three OS installed all working. However, The pro product key will not activate the windows 8.1 pro and the oem key won't be acepted saying it is the wrong version of windows.
So called MS activation line and they say i need to contact the OEM for activation and downgrade keys for 7 even though i paid for the upgrade through the MS store and the product was already activated once on the system.
Questions:
1. How can i activate the Windows 8.1 pro via Lenovo?
2. How can I activate the Windows 7 copy under downgrade rights with Windows 8.1 pro?
3. Am i missing something with the UEFI/BIOS? (Note:I need to use mbr not GPT format on the drive.)
I have switch the UEFI mode/duel modes during install without success.

EvanTPE550 wrote:
"Is a Win 7 32 virtual client an option?"
What VC are you using?
I use VMWare Player (free) and use it to create virtual clients as needed. Typically the virtual clients are "clean installs" from ISOs. VMWare has it so well mechanized that there's not much to it.
It's pretty quick and easy to install Player and give it a try. Another advantage to that approach is that there's only a single OS at the top level and backups can capture the whole mess w/out having to deal with 2 or 3 different OSs and their partitions.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Windows 8.1 Pro cannot log into RemoteApp running on Windows Server 2012 R2

I have setup a vm running Windows Server 2012 R2 Standard and have enabled multiple RemoteApps. Everything is setup correctly and I can use RD Web Access to access the portal and connect to the remoteapps from any computer except my own. I am
running Windows 8.1 Pro and when I log into the RD Web Access portal, click on one of the apps, it looks like it's loading the session, but gets stuck on Preparing Windows. Everything else up to that point looks like it loads correctly, (i.e. -
Applying Group Policy Settings, applying desktop, etc...). When I log into my Windows 7 dev machine, I can access and run everything just fine. So there must be something between the Windows 8 and 2012 that isn't working quite right.
I have tried logging into the portal as myself and test users...same result.
any ideas?
Jon Wooten

i think there is something in your GPOs or collection settings causing an issue
this happens with any remote app, built-in stuff like notepad or just third party apps?
try not doing any kind of printer/device redirection from that host
you can also do winlogon logging to get a better idea of what's going on during the logon operation
you can also use the verbose logon messages GPO to get detailed login status info
if all else fails I think you need to isolate it by creating a test collection and test user with the bare minimum options

Problems Printing to Shared Windows Printer Via SAMBA (foomatic error 255)

I can NOT print from my MacBookPro to a printer that's shared out from my Windows PC. Of course, printing to this same printer from my PC works fine.
Please help me resolve this printing problem.
Read on for more details regarding my printing woes!
I can successfully setup my printer on the MAC side using the Printer Setup utility. I see the shared out printer on my MAC; I can pick the printer's manufacturer and model. Everything looks ok regarding the setup of the printer on the MAC side.
However, when I try to print a file from the MAC, the printer never prints. The print job appears to get queued on the MAC side. However, after a few seconds, the printer queue displays "foomatic-rip stopped unexpectedly with error 255" (if I selected a foomatic printer driver from the hpijs). Otherwise, it says "NTSTATUS_NOMEMORY" error (if I selected a gutenprint driver instead).
The PC's Windows event logs show no problems. Indeed, the Security event log shows successful authentication & access to the printer.
The MAC's CUPS error_log displays the these error messages:
GutenPrint fails with NTSTATUS_NOMEMORY error, then says Cannot connect to SAMBA host
hpjisGhostscriptFoomatic fails with "The process 'foomatic-rip' stopped unexpectedly with status 255"
Later, I will post the exact entries from this log (I am currently separated from my MAC laptop until later this evening).
My Apple MacBookPro is running MAC OS X 10.4.11 ("Tiger"). The printer is an HP DeskJet 5150 connected via a USB port to my DELL 8400 PC. This desktop PC is running Microsoft's "Windows XP Pro Service Pack 2").
Based on reading other posts (here) and at the Linux Open Foundation (printing), I have already done the following:
Installed gutenprint;
Installed foomatic (foomatic-rip v3.42.2.15);
Installed ghostscript (espgs v7.07.1); &
Installed hpijs (hpijs v2.7.10).
NOTE: This is NOT the same problem that I posted earlier regarding inability to print to a shared printer with Leopard (MAC OS X 10.5.0). Today's posting deals with my inability to print to the shared printer from Tiger (MAC OS X 10.4.11).
NOTE: This may be a "red herring" but you may need this additional background to help resolve my printing problem. Originally, I ran "Tiger" (MAC OS X 10.4.10) on my MacBookPro laptop. Of course, networked printing worked fine at this point. On October 28, 2007, I upgraded to "Leopard" (MAC OS X 10.5.0). Leopard was a "disaster" for me (printing, networking & many other problems). On November 9, 2007, I "punted" and re-installed "Tiger" (MAC OS X 10.4.10) from Apple's original CD. On November 15, 2007, I upgraded to MAC OS X 10.4.11 via Apple's software update utility. I vaguely recollect that networked printing was working after I returned back to Tiger.
/s/
Tony H.

As promised in my initial post regarding my printing problem, here are the actual error messages displayed in the Print Queue (Hp5150) and the "cups" error_log when I try to print any file to my HP 5150 that's directly connected to my DELL PC (Windows XP Pro) but shared out so that my MacBookPro should be able to print to it.
Printer Queue Hp5150 window displays:
=========================
The process "foomatic-rip" stopped unexpectedly with status 255.
/var/log/cups/error_log displays:
=====================
I [04/Jan/2008:20:25:17 -0500] Job 3 queued on 'hp5150' by 'anthonyhackenberg'.
I [04/Jan/2008:20:25:17 -0500] Started filter /usr/libexec/cups/filter/cgpdftops (PID 681) for job 3.
I [04/Jan/2008:20:25:17 -0500] Started filter /usr/libexec/cups/filter/pstops (PID 682) for job 3.
I [04/Jan/2008:20:25:17 -0500] Started filter /usr/libexec/cups/filter/foomatic-rip (PID 683) for job 3.
I [04/Jan/2008:20:25:17 -0500] Started backend /usr/libexec/cups/backend/smb (PID 684) for job 3.
E [04/Jan/2008:20:25:17 -0500] [Job 3] Connection failed with error NTSTATUS_NOMEMORY
E [04/Jan/2008:20:25:17 -0500] [Job 3] Unable to connect to SAMBA host, will retry in 60 seconds...Insecure $ENV{PATH} while running setuid at /usr/libexec/cups/filter/foomatic-rip line 215.
E [04/Jan/2008:20:25:17 -0500] PID 683 stopped with status 255!
I [04/Jan/2008:20:25:17 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
E [04/Jan/2008:20:26:17 -0500] [Job 3] Connection failed with error NTSTATUS_NOMEMORY
E [04/Jan/2008:20:27:17 -0500] [Job 3] Unable to connect to SAMBA host, will retry in 60 seconds...ERROR: Connection failed with error NTSTATUS_NOMEMORY
E [04/Jan/2008:20:28:17 -0500] [Job 3] Unable to connect to SAMBA host, will retry in 60 seconds...ERROR: Connection failed with error NTSTATUS_NOMEMORY
Again, the system Event logs on the Windows XP side show no error messages. In particular, the Security Event Log shows that authentication was successful; so, the MacBookPro's client process was granted access to the printer on the DELL PC side of the transaction.
Message was edited by: ClassicalApproach

Printing to shared Windows printer fails after Yosemite upgrade

Running Mountain Lion had a working shared printer from Windows 7 Pro - a Canon MX310.
After upgrade the printer is still there but trying to use it results in "Support Code : 306 A communication error has occurred..."
Tried deleting the printer then re-adding. The OS X printer app finds the printer in the windows workgroup, appears to have a little chat then says its added ok. Same Error.
Tried a reset of the mac printing system - same.
Printer is working on the host PC and from other network windows PC.
Anyone else seen similar issue?

I can't claim any experience with this printer. I am going on what the "specs" say should work.
There are three software pieces needed to set up this printer. For the first two, you will need to download and install both the Foomatic-RIP software and the ESP Ghostscript software from <http://www.linuxprinting.org/macosx/foomatic/>.
For the third item, you will need to download the PPD for this printer from <http://www.linuxprinting.org/show_printer.cgi?recnum=Canon-BJ-200>. Place the PPD in the following folder (make any folders that are not already on your system):
/Library/Printers/PPDs/Contents/Resources/en.lproj
This setup will use the bj200 device that is built into Ghostscript. The notes that I find in the device driver indicate that this is using the BJ-10 command set. The manual for the bj-200e shows that this is one of the languages it can use. There might be some DIP switches you need to set to make things compatible with this command set and/or the line spacing set forth in the device driver.
Let us know how this goes.
Matt
Mac Mini G4; B&W G3/300

Cant't use scanner after upgrading to Windows 8.1 Pro

I recently bought a new laptop that came with Windows 8.1 Pro. I downloaded and installed the print drivers for my Laserjet 3055 and the printer works fine. Windows Fax and Scan can not see the scanner. I also installed the Printer and Scanner doctor and followed those direction. It still does not see the scanner. What now?

Thank you too :-) I think we are not the only people who have this problem. Some other Germans have told about this problem too (http://thinkpad-forum.de/threads/172112-T540P-L%C3%BCfter).
Meanwihle, I have tested for this issue on Windows 7 x64. It’s the same behaviour. Same lower RPM after-sleep-bug (1600 RPM instead of 2000 RPM, Fan does not turn off any more).
I have taken the measurements from TPFanControl (http://www.staff.uni-marburg.de/~schmitzr/donate.html) and my ears ofc. Just used it with BIOS Fan Control (no custom fan control).
Please Lenovo, help!
Edit: Now tested at Ubuntu 14.10 Linux – same issue. Seems to be system independent. Must be a controller issue :-(

How can I print with a Windows computer through the AirPort?

Basically, I'm a college student in a dorm room with a wireless HP printer. I have a MacBook Pro 15-inch with Snow Leopard and my roommate has an Asus Eee PC with Windows XP. I use an Apple AirPort Express router and print through it with my computer wirelessly. Is there any way my roommate can print wirelessly from his computer? So far, I haven't figured out how to set it up and he just uses my computer whenever he needs to print something.

Since the printer has its own wireless built-in, as opposed to it connecting via USB to the Airport Express, then there shouldn't be an issue for the Asus to connect to the printer, providing it can connect to the Express also via wireless.
Unless someone here knows otherwise, I suggest you check the HP web site in case there is an additional utility required for XP to add a network wireless printer.
Usually, a network printer is added by selecting Local Printer, rather than Network as this is looking for server shared printers, and then you create a New Port and select Standard TCP/IP for the port type.
Pahu

How to find a shared printer on my windows 7 pc

I need to setup a shared printer on a windows 7 pc in my home network. The most popular way to do it, according to google, requires "Printer Setup Utility" which for some reason I don't have on my MacBook Pro. Im running Mac OS X 10.6.7 . Thanks in advance for any help.

Go here for more info:
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-do-i- make-my-printer-on-windows-7-share-with/bd920e46-dbeb-4bb2-a38e-8791facd0608

Windows 8.1 Pro - Hp Officejet 6310 All-in-one

Installing Software & Driver issue
During the installation process the screen disappears after the "extract" screen and nothing happens anymore after
- printer detection
- download of software
- extraction 100%
In the taskmanager "HP installer setup (32) bits" is still running with 31% of cpu usage.
Installation tryouts:
- driver installation DriverDr_for_AIO_CDB_Net_Full_Win_WW_140_408 (2020 kB)
- full software installation AIO_CDB_Net_Full_Win_WW_140_408 (423380 kB)
- full software installation AIO_CDB_Net_Full_Win_WW_140_408-4 (336646 kB)
- network connecton
- usb connection
- removed McAfee
- clean start
- hp printer wizard
- hp print and scan doctor (print and scan works, newer software available)
System:
- Dell Inspiron17 7746
- Windows 8.1 Pro
- Windows requires no update anymore

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select Never and confirm by clicking the Turn Off button.
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Reboot your PC
8. Run the installation file and check for any difference.
9. Once you are done, be sure to open McAfee and re-activate Real Time Scanning.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Printing IE 11 windows 8.1 pro

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