PRINTING? illustrator CS4 to HP Pro b9180

Question

Does anyone have experience managing the color printing from illustrator CS4 to an HP Photosmart Pro 9180?
I am getting pretty innaccurate color. I usually do all my priinting thru photoshop but now need to do a lot of tiled printing so am working with AiCs4.
The problem I'm having is this - in Ai' s print dialog box there seems to be no way to turn the color management over to the printer - in print dialog the only choice is to let Ai manage the color... print > Color Mgmnt > "Let Illustrator determine color" and below that a printer profile is chosen. No choice who determines the color. Correct?
BUT then in the HP printer dialog box the choices under "color Matching" are not greyed out the way they are when printing in Photoshop and letting it handle the color.
This leads to "Color Matching" > "Vendor Matching" and further along under PaperType/Quality > Color Options > Adobe RGB (the space I work in). This is what HP tech recommended. I've tried all kinds of variations and combos of choices with absolutely bad results.
At this point I'm pretty flustered. Am I missing something? I'm used to getting near perfect results in printing so this is killin' me. This SHOULD be easy :-(
thanks in advance...
ps-I am on a MacBPro, OS 10.6.4... Ai 14.0.0

Answer 1

Hi Jo-Winch  I hope you are doing well and welcome to the HP forum
If I understand correclty.
You are regiter to Eprint.
you already have an e-mail assigned to the printer
You are trying to send a print job thru that email and is giving the error that you describe
If that is the case then check if the email's sender (probably you) included a signature included in the email.  If thatis the case  Removed and try again.
Let me know if I can be of any further assistance. I will do my best to help you.
Hope this helps;
RobertoR   
And Remember. . .
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!