Printing in CS6 comes out darker

Printing in CS6 is inferior to printing in CS when compared to my monitor. CS6 is too dark.
How come?  Will this be corrected?
<< Admin: your caps lock key was stuck. Fixed it for you. >>

So just spoken to Epson support and got this reply. I find it very strange that it's a 'physical' issue:
15:31:47 GMT : Gillian Owen: Ok unfortunately the default size you are using will not be supported for Borderless printing.
15:31:48 GMT : Mike: I'm having to use a custom paper size of 201mmx118mm
15:32:43 GMT : Mike: So this printer can't print a custom size borderless?
15:33:40 GMT : Gillian Owen: Unfortunately only some sizes would support borderless.
15:34:23 GMT : Mike: Which epson printer would enable borderless printing of custom sized paper?
15:35:00 GMT : Gillian Owen: No machine would allow the size you have quoted to be printed borderless unfortunately.
15:35:05 GMT : Gillian Owen: It is never our intention to disappoint customers in any way and I would like to apologise for any inconvenience caused.
15:35:34 GMT : Mike: Just on a technical note (I'm a closet geek!!) d'you know why this is?
15:36:05 GMT : Gillian Owen: The printer is not physically able to print borderless on this size.
15:38:01 GMT : Mike: So it's not just a question of some sort of new profile for it? It's actually a physical thing? Seems strange if I can print borderless for a 5"x7" but not 201mmx118mm when they are not massively different.
15:38:20 GMT : Gillian Owen: Yes that is correct

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