Printing in Pink only

have hp deskjet 722c & prints in pink only. how do i fix? have repaced with new cart.

So, if I understand correctly, both the old color cartridge and the new color cartridge have the same printing problem - it only prints pink (magenta).  If this is the case then you might try and clean the color cartridge electrical contacts in the printer.  Please reference the section on Cleaning the electrical contacts inside the carriage assembly . 
If the old color cartridge and the new color cartridge behaved differently, you might try the soaking method described in the previous reply (note that while the discussion was on the black cartridge, it also applies to color).
And be sure the cartridge is fully seated. 
I work for HP.

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