Printing is turned grey...

So I helped my sister set up Bonour on her Vista computer and for the first couple weeks it worked fine but here lately it when she would print through my Macbook, the pages came out of the printer much lighter than they should have been. If it was a simple word document she could save it to a jump drive or e-mail it to me and it would print just fine but coming off of her computer through mine it just didn't work correctly. I tried uninstalling and reinstalling Bonjour on her computer but it did the same thing, Any suggestions?

Hello slma_hssn,
Thank you for visiting the HP Support Forums! I see you are having some problems doing double sided printing with HP Printer and your Mac OS X. I would love to get this sorted out for you, to better assist you can you please let me know the following:
1. What is the Exact model of HP Printer you are using? I was unable to find the D1650.
2. What is the current version of Mac OS X you are running?
I hope to hear from you soon!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Can anybody help? My Safari browser keeps crashing. The whole window just turns grey.

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Does the fact that I am in Brasil have anything to do with it?
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1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

HT4623 My iPad 1 keeps freezing when I try to set up an account with the apple store .Insert all details including payment details. The screen turns grey colour and then freezes. Help,,,,,,

My iPad 1keeps freezing every time I try to access apple store. I complete all the information including payment account details lithe screen turns grey colour and then freezes . Help please.

App store or Apple store

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

HT1529 why my MacBook Air screen turns grey & hang

why my McaBook Air screen turns grey &hang

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

Two sided print option is grey out

Recently, I noticed that when I need to print two-sided documents, the "two-sided" print option is greyed out. I have gone into System Preferences Printers & Scanners- and under "options" for the printer enabled the HP Two-sided Printing Accesory (Duplexer). This button continues to disengage (won't remain enabled) and each time I need to print two-sided, I have to repeat the above process. Please help

Hi,Try resetting the printing system and check if that may help:*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
Click the Apple menu, and then click System Preferences .
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets. Next click the plus sign and select the listed printer. Within the Use drop down menu select the printer model and press the Add button. Hope that may help,Shlomi

I want to print. 'selection' and' print frames' are greyed out.

I want to print info on a page. 'selection' & 'print frames' are greyed out.
== This happened ==
Every time Firefox opened
== forever

Hi,
My dad told me he had this 'no selection' problem when he wanted to print out a selection in Hotmail, so I had a hunt around, but didn't find a definitive solution.
So, I have done some playing around, and have come up with this solution which works if you want to print out a selection in Hotmail (using firefox), but it is now greyed out.
It seems to be connected with the way that Hotmail handles frames.
(Thought I would post it as posts like this have helped me a ton in the past :0))
'''To print a selection in hotmail you need to do this.'''
1/ On the email you want to print click the small Printer icon in the hotmail menu.
There is no need to highlight a selection at this stage because the email is in a frame, so it will do no good anyway.
2/ A new page will open up and the printer dialog box will open up.
Close the printer dialog box.
3/ Highlight the text selection that you want to print on that page.
4/ Press Ctrl-P on the keyboard.
5/ The printer dialog box will now pop up again and you will be able to choose 'Selection'
Your selection will now print.

Screen turning grey and demanding restart

This may have been covered already, and my apologies if so, but I'm in the middle of a project and a google search turned up nothing. Every so often - and it seems to only happen when I'm using Safari - the screen will turn grey (from top to bottom) and a multi-language box will tell me I need to restart by holding down the power button and then starting up again. There is no way out of this, and it destroys whatever I'm working on. This may only happen once every few weeks, but I'd like to change that to never. What is the reason for this, and how can I fix it? It's a newer MacBookPro, 10.6. Thanks for your time and attention.

That's a *kernel panic.*
They are usually caused by hardware problems, but can be software, especially kernel extensions.
Start with this Apple article: [If “You need to restart your computer” appears|http://docs.info.apple.com/article.html?path=Mac/10.6/en/8965.html].
More kernel panic info:
Apple Support - About kernel panic messages
Mac OS X Kernel Panic FAQ
The X Lab - Resolving Kernel Panics
Apple Developer - Technical Note TN2063: Understanding and Debugging Kernel Panics
Tutorial: Avoiding and eliminating Kernel panics

I downloaded some ringtones and music but when i go to add them to i tunes they just turn grey and dont sync? any ideas

Hey, I downloaded some music but when i go to add it to my phone , instead of syncing they turn grey and it wont do it... any ideas? this is the same with ringtones

What is the format of the song files?
What is the bitrate of each file?
Do some have DRM protection?
Any error messages?
Do you have all these songs checked in itunes?
There is a setting to sync only checked songs, on the main tab of your ipod

Help! My mac turns grey and i cannot sign in. It said "your start up disc is full".

My child incidently put her itumes to my macbook air. It seems it the macbook is very full. When we turn it on, it stated " your start up disc is full". We cannot delete files / programs to make more spaces because i cannot even sign in. The monitor turns grey and freeze after I click "sign in". Help me, please.... Thank you very much for your kind attention and help.

Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.

Unable to access Firewall (tab turns grey). What is happening?

I recently upgraded from Lion to Mountain Lion. Before the upgrade I was able to change my Firewall settings. Now, every time I access Security & Privacy (after unlocking) and click on the Firewall tab I am unable to to anything. It remains unaccessible and the tab turns grey. What is happening is there any way I can change my setting to allow incoming connection to iTunes from Apple TV. I have even tried changing ipfw rules (ip and tcp) using Waterproof but that has done nothing.

Try using another browser. You can try Google Chrome or Mozilla Firefox. If it is not able to do it on another browser, try another computer. If it is not going to work, re-flash the router’s firmware.

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Hi all,
I don't really know how to explain this but recently I am getting this grey shading on my screen. I can still see the content if I tried to but it's really hard. At first I just wiggle my screen a bit or give it a tap around the screen then it will return back to normal. But the problem is getting worse and worse. Wiggling and tapping the screen doesn't really do the job anymore. I just got this new screen about a month ago under Apple's warranty. I'm thinking maybe when the technician installed the new screen, he didn't attach something secured enough and it has come lose.
Anyone having similar problem or know what's going on? My warranty just expired 4 days ago.... Hope it's nothing major or I'm spending my own money :/
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Message was edited by: MacBookProOwner

this sounds like the same problem i am having. for me, the bottom 1/3 to 1/2 of the screen will fade, like every other pixel is going white. then it will start turning grey. by the end its all dark shades of grey, but streaked vertically to match what's displaying on the upper part of the screen. the whole thing happens in a few seconds. the rest of my screen is fine. does this sound like your problem?
if it helps, i bought the mac in 2007, and had to have the video card (i think) replaced because it had the problem of the screen staying black when opened from sleeping. if anyone has any advice, please let me (us) know. thanks

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When waking from "sleep" the screen appears normal but, the pointer leaves a trail of grey as it moves and the whole screen will turn grey if I keep moving the pointer. The computer is effectively dead. Have to shut down by using power off for six seconds and then re-starting. I know little about computers!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.)

My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?

My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do? Shall I uninstall and reinstall Creative Cloud?
I have a stationary Mac (a bit old).
Thank you in advance.

Hello, it is a stationary Mac OS X, version 10.7.5
Adelheid
Fra: Jeff A Wright <[email protected]<mailto:[email protected]>>
Svar til: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Dato: Monday, February 2, 2015 8:08 PM
Til: Adelheid Ottesen <[email protected]<mailto:[email protected]>>
Emne: My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7154587#7154587>

I have a problem, all the pictures turns grey when i open a document, i have a Mac computer if that can be any help.. Please can somebody tell me what i am doing wrong. It have not been like this before i have started now??

I have a problem, all the pictures turns grey when i open a PDF document in acrobat xl pro, iy have not been like this before it started a few days ago. Before it did help if i closed the program but that does not work anymore??

Now it works!!!! THANK YOU VERY MUSH!!! You made my holiday!! Now i can work! ; )) Happy new year to you!!!

Printing is turned grey...

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