Printing issue in Oracle discoverer report

Hi Experts,
As usual many thanks for all your support in advance.
We are facing an issue in printing the discoverer report.
When we ran the discoverer report, we are getting the output, in a perfect way.
But when we try to print the report, the report is printing with junk characters.
We tried printing this report in multiple printers with multiple log in but of no luck.
could you please help me on this
Thanks in advnace.
Naz

Andreas Weiden You use thisI'm pretty sure i never used "Oracle Reports Remote Printing Utility 1.3.4" ;)
In "WHEN-TIMER-EXPRIED"Why do you have to use a timer for this. I don't think its necessary.
WEB.SHOW_DOCUMENT('c:\temp\'||:GLOBAL.PrintOutPut,'_blank') ;Web.SHOW_DOCUMENT shows a WEB-url and c:\temp\ definitely is none.
I am trying to use "Oracle Reports Remote Printing Utility 1.3.4 (ORARRP)"And where do you use this? I don't find any call in your code..

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